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Faultline Commerce




                      Crisis, Innovation and
                       Relationship Cards

                     Smart Card Alliance Annual Meeting
                        Scottsdale, May 17-18, 2010
Faultline Commerce




  Patrick
Faultline Commerce

                                 Management Consulting
Faultline Commerce




                                    Start-up Financing
                                Private Equity Transactions
                     A AV V S II S E
                       D IV A
                                    Mobile Commerce
                                  Payment Technologies
                                      Digital Media
Visionary, Moi ?
Faultline Commerce




                                        Source: Nilson Report, 2007
Today’s Presentation


                     •
Faultline Commerce




                         The end of the Crisis ?
                     •   A New Innovation Cycle
                     •   Relationship Cards
                     •   So What ?
Circa 2008… 
Faultline Commerce




                                     Source: Sequoia Capital
Faultline Commerce

                     Circa 2010 …?
The End of the Crisis !

                       Quarter to Quarter Growth in US Real GDP
Faultline Commerce




                                                      Source: Finfacts.com, The Market Oracle.com
The End of the Crisis !
Faultline Commerce




                           US Unemployment Rate




                                             Source: Finfacts.com, The Market Oracle.com
The End of the Crisis !
Faultline Commerce




                             S&P 500 Index




                                             Source: Finfacts.com, The Market Oracle.com
The End of the Crisis !
Faultline Commerce




                       Corporate Profits – Financial Industries




                                                       Source: Finfacts.com, The Market Oracle.com
Crisis & Innovation
                     Great companies born at time of crisis
Faultline Commerce




                                                    Source: Business Week
Crisis & Innovation
                     Great products from last recession
Faultline Commerce




                                                    Source: Forbes
4 Remarkable Changes
                     The 3rd Interface Paradigm
Faultline Commerce




                                             Source: Morgan Stanley
4 Remarkable Changes

                     Here Comes F(bk)-Commerce
Faultline Commerce




                                           Source: Morgan Stanley
4 Remarkable Changes
                     The Rise of the Mobile India & China
Faultline Commerce
4 Remarkable Changes
                     There’s an App for That!
Faultline Commerce
Relationship Card
                     Trip Down Memory Lane
Faultline Commerce
Relationship Card
                     The Troubles with that Great Idea
Faultline Commerce




                               Connectivity
Relationship Card
                     The Troubles with that Great Idea
Faultline Commerce




                             User Experience
Relationship Card
                     The Troubles with that Great Idea
Faultline Commerce




                             Business Model
Relationship Card 2.0
Faultline Commerce




                                      Touch
                                      (Tap)
                                      See
                                      Connect
                                      Request
                                      Receive
Merchandising Example
                                      Awareness
                                     (Advertisement)
                     Post-Purchase                        Interest
Faultline Commerce




                       (Feedback)                         (Search)




                      Purchase
                        (Pay)                          Evaluation
                                                       (Information)




                                         Decision
                                          (Order)
                                                             Source: Faultline Commerce
So What ?

                     Remember, User Experience Matters
Faultline Commerce
So What ?

                     1. Bring Together The Cloud & The Hand
Faultline Commerce
So What ?
                     2. Look Beyond Payment
Faultline Commerce




                                CARD Act
                                Finance Reform (IRF)
                                Credit Maturation
                                EMV Everywhere ?
So What ?

                     3. Solve The Identity Puzzle
Faultline Commerce
So What ?
                     4. Innovate Beyond Technology
Faultline Commerce




                                               Source: Doblin Group
Thank you
Faultline Commerce




                     patrick.gauthier@faultlinecommerce.com

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Crisis Innovation and Relationship Cards 2.0

  • 1. Faultline Commerce Crisis, Innovation and Relationship Cards Smart Card Alliance Annual Meeting Scottsdale, May 17-18, 2010
  • 3. Faultline Commerce Management Consulting Faultline Commerce Start-up Financing Private Equity Transactions A AV V S II S E D IV A Mobile Commerce Payment Technologies Digital Media
  • 4. Visionary, Moi ? Faultline Commerce Source: Nilson Report, 2007
  • 5. Today’s Presentation • Faultline Commerce The end of the Crisis ? • A New Innovation Cycle • Relationship Cards • So What ?
  • 6. Circa 2008…  Faultline Commerce Source: Sequoia Capital
  • 7. Faultline Commerce Circa 2010 …?
  • 8. The End of the Crisis ! Quarter to Quarter Growth in US Real GDP Faultline Commerce Source: Finfacts.com, The Market Oracle.com
  • 9. The End of the Crisis ! Faultline Commerce US Unemployment Rate Source: Finfacts.com, The Market Oracle.com
  • 10. The End of the Crisis ! Faultline Commerce S&P 500 Index Source: Finfacts.com, The Market Oracle.com
  • 11. The End of the Crisis ! Faultline Commerce Corporate Profits – Financial Industries Source: Finfacts.com, The Market Oracle.com
  • 12. Crisis & Innovation Great companies born at time of crisis Faultline Commerce Source: Business Week
  • 13. Crisis & Innovation Great products from last recession Faultline Commerce Source: Forbes
  • 14. 4 Remarkable Changes The 3rd Interface Paradigm Faultline Commerce Source: Morgan Stanley
  • 15. 4 Remarkable Changes Here Comes F(bk)-Commerce Faultline Commerce Source: Morgan Stanley
  • 16. 4 Remarkable Changes The Rise of the Mobile India & China Faultline Commerce
  • 17. 4 Remarkable Changes There’s an App for That! Faultline Commerce
  • 18. Relationship Card Trip Down Memory Lane Faultline Commerce
  • 19. Relationship Card The Troubles with that Great Idea Faultline Commerce Connectivity
  • 20. Relationship Card The Troubles with that Great Idea Faultline Commerce User Experience
  • 21. Relationship Card The Troubles with that Great Idea Faultline Commerce Business Model
  • 22. Relationship Card 2.0 Faultline Commerce Touch (Tap) See Connect Request Receive
  • 23. Merchandising Example Awareness (Advertisement) Post-Purchase Interest Faultline Commerce (Feedback) (Search) Purchase (Pay) Evaluation (Information) Decision (Order) Source: Faultline Commerce
  • 24. So What ? Remember, User Experience Matters Faultline Commerce
  • 25. So What ? 1. Bring Together The Cloud & The Hand Faultline Commerce
  • 26. So What ? 2. Look Beyond Payment Faultline Commerce CARD Act Finance Reform (IRF) Credit Maturation EMV Everywhere ?
  • 27. So What ? 3. Solve The Identity Puzzle Faultline Commerce
  • 28. So What ? 4. Innovate Beyond Technology Faultline Commerce Source: Doblin Group
  • 29. Thank you Faultline Commerce patrick.gauthier@faultlinecommerce.com