The document discusses NEC's UNIVERGE360 solution for remote workers and road warriors. It addresses the challenges remote workers face in needing to be productive from any location. The solution provides desktop applications, conferencing, collaboration tools, and mobility integration to allow remote access equivalent to being in the office. It also discusses unified messaging, soft clients, and demos to enhance the remote user experience.

1. The Remote Worker/ Road Warrior
NEC’s UNIVERGE®360
Placing People at the Center of
Business Communications
Tory Hassenauer
Sr. Account Manager
NEC Unified Solutions

2. Agenda
• The Challenges of the Remote Worker
• Desk top applications
• Conferencing and Collaboration
• Mobility – desk top integration
• Unified Messaging
• Soft client – user experience
• Demo
Ｐage 2 NEC Unified Solutions, Inc.

3. Challenges
Need to be productive anywhere any time
Need to work more efficiently
Have the appearance of working in the office
Need for collaboration tools
Simplicity of one Voice mail and one extension
Example
Interconnect e-mail, IM,
messaging, wireless,
video, and calendars with
Unified Communications
and Unified Infrastructure
Ｐage 3 NEC Unified Solutions, Inc.

4. NEC Solutions
Customer Service Safety and Security
Call centers 911 applications
Wireless LAN Emergency communication
connectivity applications
Video-based Emergency conferencing
messaging and alerts
Automated messaging
Conferencing Personal Productivity
and Collaboration Unified communications
Video conferencing, Virtual attendant
streaming video, and Presence management
interactive whiteboards Advanced application services
Collaboration suites Speech-enabled interactive
Wireless LANs voice response
Network Management Infrastructure for
and Security Services Telephony & Mobility
Managed services LAN/WAN & Wi-Fi Networks
Network security services Wireless handsets
Centralized management Mobile clients
Remote work solutions
Ｐage 4 NEC Unified Solutions, Inc.

5. What UNIVERGE360
Can Do for Your Business
Fully integrate
communications
throughout your business
Mobility
Unified Messaging
Soft phone – client
Desk top applications
Conferencing and
collaboration
Ｐage 5 NEC Unified Solutions, Inc.

6. Desktop Telephony

7. Unified Communications for Business
Enhancing Communications Through a Single Interface
Presence
Status
Contact Rules
Voice / Unified Messaging
Contact Center
Answering Position
Conference Management
Mobility Web Portal
Unifies all contact methods
Voice
Email
Web-based interaction
From the Desktop or the SmartPhone
Scale by Adding Modules Based on Business Need
Ｐ
Ｐage 7 © NEC Corporation 2007
NEC Unified Solutions, Inc.

8. Unified Communications
Presence  Status  Mobility  Collaboration

9. Convergence – The Next Phase
Unified Messaging
Internet Protocol
Networks Converge
Mobile Devices
Instant Message
Rules Based Profiles
Role Driven
Collaborate
Can you hear me NOW? Managed Mobility
Ｐage 9 NEC Unified Solutions, Inc.

10. What is Unified Communications
Ｐage 10 NEC Unified Solutions, Inc.

11. Consumer Driven UC
Profiles
MySpace.com
Personalized Ring Tones
Groups
Contact Info
Caller “Circles”
Status Information Messaging
IM
Buddy Lists
Chat
eMail
MultiMedia Collaboration
Chat Rooms
eLearning
Ｐage 11 NEC Unified Solutions, Inc.

12. NEC UC Strategy
Unified Communication enables our customers to
experience greater productivity through the convergence of
communication channels and business processes based on
a user’s ROLE merging a combination of technologies,
devices and services, including:
User (IP) mobility
Presence
Status
Collaboration
Video and voice conferencing
Messaging
Contact Center
Ｐage 12 NEC Unified Solutions, Inc.

13. A Unified Strategy
UC enables customers to experience greater productivity through the
convergence of communication channels and business processes
UCB UCE
Small Enterprise
Market Size
Ｐage 13 NEC Unified Solutions, Inc.

14. Unified Communications for Business

15. What is UCB?
 UCB unifies NEC’s Q-Master with voicemail, unified messaging, mobility,
presence and desktop telephony applications.
 UCB is a multimedia contact manager with a single point of administration.
 UCB is a single server application for all customer communication objectives
targeted at the SMB market.
 UCB is modular to meet the specific needs of your customer.
 UCB focuses on a user’s ROLE within an organization.
 UCB is now available across all SV Platforms
Ｐage 15 NEC Unified Solutions, Inc.

16. Roles Based UC in UCB
Console
•Presence
•Internal Chat Attendant
•IM
•Conferencing
•Screen Pops
•Administration
Contact
•Reports
Center
•Fax Management
•eMail Management
•Notifications Agent
•Contact Rules
•Personalized Greetings
•Outlook Integration
•CRM Plug In’s
Desktop
Unified Communications
Ｐage 16 NEC Unified Solutions, Inc.