What is the Supply Chain?

1. PLAN SOURCE MAKE DELIVER RETURN
©2013CopyrightiCognitivePte.Ltd.Allrightsreserved
What is the Supply Chain?
iCognitive Supply Chain Management
John Paul
Director of iCognitive
Professor of Bordeaux School of Management (France)
Certified Qualified SCOR Instructor by Supply Chain Council

2. ©2013CopyrightiCognitivePte.Ltd.Allrightsreserved
What is the Supply Chain?
Supply Chain Management is:
– ‘simply the process of optimizing the delivery of goods, services and information
from supplier to customer, balancing supply and demand.’
– Gartner Group, 1999
– ‘The management of all customer interactions (order entry through paid invoice),
all physical material transactions (supplier’s supplier to customer’s customer,
including equipment, supplies, spare parts, bulk product, software, etc.) and all
market interactions (from the understanding of aggregate demand to the
fulfillment of each order).’
– Supply Chain Council, 2004
– ‘Supply Chain Management encompasses the planning and management of all
activities involved in sourcing and procurement, conversion, and all Logistics
Management activities including coordination and collaboration with channel
partners.’
– Council of Logistics Management, 2004
2Consulting Benchmark Training & Workshop Technology Research

3. ©2013CopyrightiCognitivePte.Ltd.Allrightsreserved
What is Supply Chain?
Supply Chain Management is:
‘Supply chain is a dynamic community of
companies working together to fulfill customer
requirements and obtain a certain profit.’
‒ Prof. John Paul
3Consulting Benchmark Training & Workshop Technology Research

4. ©2013CopyrightiCognitivePte.Ltd.Allrightsreserved
SCM is about breaking walls within and
between companies
The history shows also that the walls between companies amplify the walls within
companies – and they lead to enormous costs, errors, inventories, and delays.
4Consulting Benchmark Training & Workshop Technology Research

5. ©2013CopyrightiCognitivePte.Ltd.Allrightsreserved
Three Views of SCM Model
 Functional view
5
 System view  Process view
Consulting Benchmark Training & Workshop Technology Research

6. ©2013CopyrightiCognitivePte.Ltd.Allrightsreserved
You want to know more?
• For more information about the Supply Chain Management, feel free to visit our
website www.icognitive.com or contact us at info@icognitive.com
• Download our Corporate Education Training catalogue 2013 to find out more on
How iCognitive can train your team to improve the knowledge and capabilities in
Supply Chain Management:
http://www.icognitive.com/index.php?option=com_content&view=article&id=66&
Itemid=70&lang=en
• Visit our webiste www.icognitive.com to know more about our publication in
Supply Chain Management , On sale on: http://www.icognitive.com/estore/
6
French version
French Version,
2nd Edition
Chinese
version
Chinese Version
2nd Edition, to be
published
Benchmark Publications
Consulting Benchmark Training & Workshop Technology Research

7. ©2013CopyrightiCognitivePte.Ltd.Allrightsreserved
Over 13 years of experience and more than 70
projects worldwide in SCM…
7Consulting Benchmark Training & Workshop Technology Research

8. www.icognitive.comwww.icognitive.comwww.icognitive.com
©2013CopyrightiCognitivePte.Ltd.Allrightsreserved
iCognitive China
Room 101- 201, A unit, 3rd
building
No.4028 Nan Huan Road
Hangzhou 310053
China (PRC)
Phone: 86 - 571 2689 2730
iCognitive Europe
7C, place du Dôme
Immeuble Elysées La Défense Paris
La Défense 92056
France
Telephone:+33 (0)1 72 75 72 30
Fax:+33 (0)1 72 75 72 99
iCognitive
HQ and APAC
13 Ann Siang Road #02-01
Singapore 069693
Phone +65 63252810
Fax +65 62200690
www.icognitive.com
info@icognitive.com