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The New Search Experience


Cedric Chambaz, Marketing Manager

Adam Goodman, Vertical Insight Search Manager
From Online Information Explosion to Bing
                                                   ‘09
                               With richer and
                               richer content...

                               100,000%
                               Growth
                               in Content
              With more and
              more links…

              40,000%
More and      Growth in URLs
more sites…

2,000%
Growth
in Sites

       ‘97

 2
Bing Promise: answering unfulfilled consumer needs

    “A brand new search experience
    providing rich and engaging search
    results that help British users make
    more informed decision, more easily.”
3
Bing – Rich, engaging homepage




4
Bing - Strong on fundamentals




5
Bing - Strong on fundamentals




6
Bing - Improving user experience




7
Bing - Improving user experience




8
Bing – Twitter integration for super-fresh content




9
Bing – Innovative search experience




10
John Battelle

     “Search engine:
     the database of intent”

11
Search Insights
Adam Goodman
Vertical Insight Search Manager,
Entertainment & Gambling
agood@microsoft.com
Microsoft Advertising has the ability to reach
     90% of UK Internet base



                       90%



13
Targeting Capabilities for MSN & Bing include
     Age & Gender!




                          Target
                         Your Key
                         Audience




14
Bing – the UK’s best converting search engine


                                       Bing searchers are 42.3%
                                       more likely to convert
                                       than the average UK
                                       searcher and

                                       Bing searchers 47.4%
                                       more engaged than
                                       Google searchers!




Source Source: NNR UK, Jun-Aug ’09


15
“How are Search Insights helpful?”

Before launching a campaign I would ask myself 3 key
questions:

1. What do I need before I begin?
   a)   Planning Multi-Media Campaigns
   b)   Preparation for the account i.e. Keywords
2. Who is my Audience?
   a)   When are users interested in my product/service?
   b)   Who is interested in my product/service?
3. What are my ROI objectives?
   a)   How much will it cost?
   b)   What can I expect?
Introducing M.A.I.T (Microsoft Advertising Intelligence Tool)




• Free and simple-to-use download for Excel 2007
• Offers quick and easy keyword research
• Search query trends, paid search pricing and demographic data
• All without leaving Excel!
• Leverage this tool to inform planning of multi-media campaigns


17
“How are Search Insights helpful?”

1. What do I need before I begin?
  a)   Preparation
  b)   Planning Multi-Media Campaigns

2. Who is my Audience?
  a)   When are users interested in my product/service?
  b)   Who is interested in my product/service?
3. What are my ROI objectives?
  a)   How much will it cost?
  b)   What can I expect?
Keyword Generation




19
Seasonality: Monthly & Daily




20
Tool enables Seasonality by Product. When Search is
     combined with Display, Search is almost twice as
     effective




21
“How are Search Insights helpful?”

1. What do I need before I begin?
  a)   Planning Multi-Media Campaigns
  b)   Preparation for the account i.e. Keywords
2. Who is my Audience?
  a)   Who is interested in my product/service?


3. What are my ROI objectives?
  a)   How much will it cost?
  b)   What can I expect?
Audience: Demographic, Age & Gender




23
Did you know?

        Keyword: 'Gamble'                   Keyword: 'Betting'


              64%       36%                   31%
                                                           69%




              Male   Female                         Male    Female


     Can use this insight for Campaign structure, targeting and ad
     copy – language use in ad copy to target key audience
24
“How are Search Insights helpful?”

1. What do I need before I begin?
  a)   Planning Multi-Media Campaigns
  b)   Preparation for the account i.e. Keywords
2. Who is my Audience?
  a)   When are users interested in my product/service?
  b)   Who is interested in my product/service?
3. What are my ROI objectives?
  a)   How much will it cost?
  b)   What can I expect?
ROI: Monetization of terms




26
Search – insight into your Consumers

1. What do I need before I begin?
  a)   Planning Multi-Media Campaigns
  b)   Preparation for the account i.e. Keywords
2. Who is my Audience?
  a)   Who is interested in my product/service?


3. What are my ROI objectives?
  a)   How much will it cost?
  b)   What can I expect?
Key take-a-ways from today:

1. M.A.I.T – download at:
   www.LetSearchMakeYouSmarter.com

2. Phone 0151 212 1219 and quote “LAC” for a
   £30 free credit on Bing.

3. Resources:
   www.advertising.microsoft.com/industry-focus
LAC 2010 - Bing: The New Search Experience

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LAC 2010 - Bing: The New Search Experience

  • 1. The New Search Experience Cedric Chambaz, Marketing Manager Adam Goodman, Vertical Insight Search Manager
  • 2. From Online Information Explosion to Bing ‘09 With richer and richer content... 100,000% Growth in Content With more and more links… 40,000% More and Growth in URLs more sites… 2,000% Growth in Sites ‘97 2
  • 3. Bing Promise: answering unfulfilled consumer needs “A brand new search experience providing rich and engaging search results that help British users make more informed decision, more easily.” 3
  • 4. Bing – Rich, engaging homepage 4
  • 5. Bing - Strong on fundamentals 5
  • 6. Bing - Strong on fundamentals 6
  • 7. Bing - Improving user experience 7
  • 8. Bing - Improving user experience 8
  • 9. Bing – Twitter integration for super-fresh content 9
  • 10. Bing – Innovative search experience 10
  • 11. John Battelle “Search engine: the database of intent” 11
  • 12. Search Insights Adam Goodman Vertical Insight Search Manager, Entertainment & Gambling agood@microsoft.com
  • 13. Microsoft Advertising has the ability to reach 90% of UK Internet base 90% 13
  • 14. Targeting Capabilities for MSN & Bing include Age & Gender! Target Your Key Audience 14
  • 15. Bing – the UK’s best converting search engine Bing searchers are 42.3% more likely to convert than the average UK searcher and Bing searchers 47.4% more engaged than Google searchers! Source Source: NNR UK, Jun-Aug ’09 15
  • 16. “How are Search Insights helpful?” Before launching a campaign I would ask myself 3 key questions: 1. What do I need before I begin? a) Planning Multi-Media Campaigns b) Preparation for the account i.e. Keywords 2. Who is my Audience? a) When are users interested in my product/service? b) Who is interested in my product/service? 3. What are my ROI objectives? a) How much will it cost? b) What can I expect?
  • 17. Introducing M.A.I.T (Microsoft Advertising Intelligence Tool) • Free and simple-to-use download for Excel 2007 • Offers quick and easy keyword research • Search query trends, paid search pricing and demographic data • All without leaving Excel! • Leverage this tool to inform planning of multi-media campaigns 17
  • 18. “How are Search Insights helpful?” 1. What do I need before I begin? a) Preparation b) Planning Multi-Media Campaigns 2. Who is my Audience? a) When are users interested in my product/service? b) Who is interested in my product/service? 3. What are my ROI objectives? a) How much will it cost? b) What can I expect?
  • 21. Tool enables Seasonality by Product. When Search is combined with Display, Search is almost twice as effective 21
  • 22. “How are Search Insights helpful?” 1. What do I need before I begin? a) Planning Multi-Media Campaigns b) Preparation for the account i.e. Keywords 2. Who is my Audience? a) Who is interested in my product/service? 3. What are my ROI objectives? a) How much will it cost? b) What can I expect?
  • 24. Did you know? Keyword: 'Gamble' Keyword: 'Betting' 64% 36% 31% 69% Male Female Male Female Can use this insight for Campaign structure, targeting and ad copy – language use in ad copy to target key audience 24
  • 25. “How are Search Insights helpful?” 1. What do I need before I begin? a) Planning Multi-Media Campaigns b) Preparation for the account i.e. Keywords 2. Who is my Audience? a) When are users interested in my product/service? b) Who is interested in my product/service? 3. What are my ROI objectives? a) How much will it cost? b) What can I expect?
  • 27. Search – insight into your Consumers 1. What do I need before I begin? a) Planning Multi-Media Campaigns b) Preparation for the account i.e. Keywords 2. Who is my Audience? a) Who is interested in my product/service? 3. What are my ROI objectives? a) How much will it cost? b) What can I expect?
  • 28. Key take-a-ways from today: 1. M.A.I.T – download at: www.LetSearchMakeYouSmarter.com 2. Phone 0151 212 1219 and quote “LAC” for a £30 free credit on Bing. 3. Resources: www.advertising.microsoft.com/industry-focus