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Creating Engaging eLearning Experiences
Dr Iain Doherty
Director, eLearning Pedagogical Support Unit
Centre for the Enhancement of Teaching and Learning
13th April 2013



                                                 The University of Hong Kong
eLearning Pedagogical Support Unit (EPSU)



  Dr Iain        Dr Cecilia
                   Chan
                                http://epsu.cetl.hku.hk
  Doherty
  Director       Assistant
                 Professor




 Mr Darren       Mr Nicky        Ms Jo Wong
  Harbutt          Ng             Multimedia
Instructional   Instructional    Development
  Designer        Designer          Officer
How can
learning
experiences be
 Engaging
Colloquially we mean that
students are
attentive, active, involved
and committed to their
learning.
BUT…
a colloquial understanding
of engagement does not
provide the basis for a
conceptual understanding
that will allow us to
develop engaging learning
experiences for students.
What is
Community of
     Inquiry
The community of inquiry
model – initially outlined by
Garrison, Anderson and Archer
(Garrison, Anderson, &
Archer, 2001) – conceives of
worthwhile educational
experiences as located within a
community of inquiry that is
composed of students and
teachers.
Within this community students can be cognitively
     present, and socially present
Cognitive presence is defined in terms of the    Social presence is defined in terms of the
extent to which students are able to construct   extent to which students present themselves
meaning through sustained communication          as “real” people in the community of inquiry
The third form of presence is
  teaching presence. The teacher is
  typically present through the
  design of the learning experience
  and through facilitating learning.

  It is effective pedagogical practices
  that engage as well as motivate
  students in their learning.
  We can therefore think of
  teaching presence as necessary
  for engaging and motivating
  students.


This seems true per se for all but the most self- motivated students
Changing the Way that Teachers Think

"Even when they use e-learning products
and devices, most faculty still teach as they
were taught - that is, they stand in the front
of a classroom providing lectures intended
to supply the basic knowledge the students
need. Hence, we see the success of course
management systems and PowerPoint -
software packages that focus on the
distribution of materials rather than on
teaching itself… E-learning will become
pervasive only when faculty change how
they teach - not before".

- Zemsky &
Massy, 2004
How to
Engage and
     Motivate
           students
ARCS                                Theories of motivation have been used to
                                          develop a model for creating engaging and

      Model                               motivational eLearning experiences
                                          - Keller & Suzuki, 2004




Gaining learner Attention


Establishing the Relevance of the instruction to learner goals and learning styles


Building Confidence with regard to realistic expectations and personal
responsibility for outcomes


Making the instruction Satisfying by managing learners’ intrinsic and extrinsic
outcomes
Use various tactics such
as
animations, graphics, au
dio, video or an event
that introduces
incongruity / conflict

                    Arouse curiosity by
                    introducing
                    mystery, unresolved
Sustain interest
                    problems and
through
                    techniques to
variations in the
                    stimulate enquiry
learning
environment
ARCS                                Theories of motivation have been used to
                                          develop a model for creating engaging and

      Model                               motivational eLearning experiences
                                          - Keller & Suzuki, 2004




Gaining learner Attention


Establishing the Relevance of the instruction to learner goals and learning styles


Building Confidence with regard to realistic expectations and personal
responsibility for outcomes


Making the instruction Satisfying by managing learners’ intrinsic and extrinsic
outcomes
Learners need to perceive the
instructional requirements to be
consistent with their
goals, compatible with their
learning
styles and connected to their past
experiences


Ideally the learner will experience
intrinsic goal motivation i.e. the
goals are personally interesting and
freely chosen
ARCS                                Theories of motivation have been used to
                                          develop a model for creating engaging and

      Model                               motivational eLearning experiences
                                          - Keller & Suzuki, 2004




Gaining learner Attention


Establishing the Relevance of the instruction to learner goals and learning styles


Building Confidence with regard to realistic expectations and personal
responsibility for outcomes


Making the instruction Satisfying by managing learners’ intrinsic and extrinsic
outcomes
Help students to expect success and to
experience success under conditions
in which they attribute the success to
their own abilities or efforts




                            This can be achieved through e.g.
                            bringing students to see that they have
                            the capacity to achieve and that the
                            means to achieve are at their disposal
ARCS                                Theories of motivation have been used to
                                          develop a model for creating engaging and

      Model                               motivational eLearning experiences
                                          - Keller & Suzuki, 2004




Gaining learner Attention


Establishing the Relevance of the instruction to learner goals and learning styles


Building Confidence with regard to realistic expectations and personal
responsibility for outcomes


Making the instruction Satisfying by managing learners’ intrinsic and extrinsic
outcomes
This requires providing
  extrinsic rewards but these
  rewards must not impact
  negatively on the students
  intrinsic motivation


Intrinsic motivation can be
maintained by giving students
opportunities to apply what
they have learned along with
self awareness of achievement

     Extrinsic could be
     grades, progression
For the workshop today try to keep in mind
the four components of the ARCS model:



                 Attention


     Relevance
                             Satisfaction
                                            If we can realize the ARCS model
                                            in practice then students should be
                                            cognitively present and socially
                  Confidence                present i.e. fully engaged.




        ARCS Model
references:
Clark, D. (2002). Psychological Myths in e-learning. Medical Teacher, 24(6), 598–604.
doi:10.1080/0142159021000063916

Garrison, D. R., Anderson, T., & Archer, W. (1999). Critical Inquiry in a Text-Based Environment: Computer
Conferencing in Higher Education. The Internet and Higher Education, 2(2-3), 87–105. doi:10.1016/S1096-
7516(00)00016-6

Keller, J., & Suzuki, K. (2004). Learner Motivation and E-learning Design: A Multinationally Validated Process.
Journal of Educational Media, 29(3), 229–239. doi:10.1080/1358165042000283084
Next to Come
Engaging eLearning using a Learning Management System
                  (Mr Darren Harbutt)




              Thank you!

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Creating Engaging eLearning Experiences

  • 1. Creating Engaging eLearning Experiences Dr Iain Doherty Director, eLearning Pedagogical Support Unit Centre for the Enhancement of Teaching and Learning 13th April 2013 The University of Hong Kong
  • 2. eLearning Pedagogical Support Unit (EPSU) Dr Iain Dr Cecilia Chan http://epsu.cetl.hku.hk Doherty Director Assistant Professor Mr Darren Mr Nicky Ms Jo Wong Harbutt Ng Multimedia Instructional Instructional Development Designer Designer Officer
  • 4. Colloquially we mean that students are attentive, active, involved and committed to their learning.
  • 6. a colloquial understanding of engagement does not provide the basis for a conceptual understanding that will allow us to develop engaging learning experiences for students.
  • 8. The community of inquiry model – initially outlined by Garrison, Anderson and Archer (Garrison, Anderson, & Archer, 2001) – conceives of worthwhile educational experiences as located within a community of inquiry that is composed of students and teachers.
  • 9. Within this community students can be cognitively present, and socially present Cognitive presence is defined in terms of the Social presence is defined in terms of the extent to which students are able to construct extent to which students present themselves meaning through sustained communication as “real” people in the community of inquiry
  • 10. The third form of presence is teaching presence. The teacher is typically present through the design of the learning experience and through facilitating learning. It is effective pedagogical practices that engage as well as motivate students in their learning. We can therefore think of teaching presence as necessary for engaging and motivating students. This seems true per se for all but the most self- motivated students
  • 11. Changing the Way that Teachers Think "Even when they use e-learning products and devices, most faculty still teach as they were taught - that is, they stand in the front of a classroom providing lectures intended to supply the basic knowledge the students need. Hence, we see the success of course management systems and PowerPoint - software packages that focus on the distribution of materials rather than on teaching itself… E-learning will become pervasive only when faculty change how they teach - not before". - Zemsky & Massy, 2004
  • 12. How to Engage and Motivate students
  • 13. ARCS Theories of motivation have been used to develop a model for creating engaging and Model motivational eLearning experiences - Keller & Suzuki, 2004 Gaining learner Attention Establishing the Relevance of the instruction to learner goals and learning styles Building Confidence with regard to realistic expectations and personal responsibility for outcomes Making the instruction Satisfying by managing learners’ intrinsic and extrinsic outcomes
  • 14. Use various tactics such as animations, graphics, au dio, video or an event that introduces incongruity / conflict Arouse curiosity by introducing mystery, unresolved Sustain interest problems and through techniques to variations in the stimulate enquiry learning environment
  • 15. ARCS Theories of motivation have been used to develop a model for creating engaging and Model motivational eLearning experiences - Keller & Suzuki, 2004 Gaining learner Attention Establishing the Relevance of the instruction to learner goals and learning styles Building Confidence with regard to realistic expectations and personal responsibility for outcomes Making the instruction Satisfying by managing learners’ intrinsic and extrinsic outcomes
  • 16. Learners need to perceive the instructional requirements to be consistent with their goals, compatible with their learning styles and connected to their past experiences Ideally the learner will experience intrinsic goal motivation i.e. the goals are personally interesting and freely chosen
  • 17. ARCS Theories of motivation have been used to develop a model for creating engaging and Model motivational eLearning experiences - Keller & Suzuki, 2004 Gaining learner Attention Establishing the Relevance of the instruction to learner goals and learning styles Building Confidence with regard to realistic expectations and personal responsibility for outcomes Making the instruction Satisfying by managing learners’ intrinsic and extrinsic outcomes
  • 18. Help students to expect success and to experience success under conditions in which they attribute the success to their own abilities or efforts This can be achieved through e.g. bringing students to see that they have the capacity to achieve and that the means to achieve are at their disposal
  • 19. ARCS Theories of motivation have been used to develop a model for creating engaging and Model motivational eLearning experiences - Keller & Suzuki, 2004 Gaining learner Attention Establishing the Relevance of the instruction to learner goals and learning styles Building Confidence with regard to realistic expectations and personal responsibility for outcomes Making the instruction Satisfying by managing learners’ intrinsic and extrinsic outcomes
  • 20. This requires providing extrinsic rewards but these rewards must not impact negatively on the students intrinsic motivation Intrinsic motivation can be maintained by giving students opportunities to apply what they have learned along with self awareness of achievement Extrinsic could be grades, progression
  • 21. For the workshop today try to keep in mind the four components of the ARCS model: Attention Relevance Satisfaction If we can realize the ARCS model in practice then students should be cognitively present and socially Confidence present i.e. fully engaged. ARCS Model
  • 22. references: Clark, D. (2002). Psychological Myths in e-learning. Medical Teacher, 24(6), 598–604. doi:10.1080/0142159021000063916 Garrison, D. R., Anderson, T., & Archer, W. (1999). Critical Inquiry in a Text-Based Environment: Computer Conferencing in Higher Education. The Internet and Higher Education, 2(2-3), 87–105. doi:10.1016/S1096- 7516(00)00016-6 Keller, J., & Suzuki, K. (2004). Learner Motivation and E-learning Design: A Multinationally Validated Process. Journal of Educational Media, 29(3), 229–239. doi:10.1080/1358165042000283084
  • 23. Next to Come Engaging eLearning using a Learning Management System (Mr Darren Harbutt) Thank you!