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Reach Niche Customers Through Social Media
  Channels & Increase Booking Conversion



         Presented by Iain Martin
              Skipedia.co.uk



 Travel Distribution Summit Europe 2011
Natives.co.uk

• Founded in 1999
• Season worker community
• No1 ski recruitment website
• Multiple revenue channels
• Club des Saisonniers
Social Media

• Facebook – Fan Page
• Facebook - ‘Jo Natives’
• Twitter - JoNatives
• Twitter - Natives_Recruit
YouTube

A picture is worth a thousand words...

• 150 years of video watched on Facebook every day
• 400 tweets per minute contain a YouTube link
• 200m mobile clips streamed on YouTube every day
• 37% have bought an item seen advertised on YouTube
Natives on YouTube

• Over 100,000 views
• Regular uploads
• Mix of content & viral
• Multi-channel promotion
YouTube – Best Practice

1. Make it SEO

•   Use auto-complete ideas
•   Use keywords in title, tags
•   Make full use of description
YouTube – Best Practice

2. Embed it

•   23% watch videos on other sites
•   Find a natural fit on your site
•   ‘How To...’ guides
YouTube – Best Practice

3. Keep it short and simple

•   Max 2 minutes, if possible
•   Content > high production values
•   e.g. Gap Yah
YouTube – Best Practice

4. Remember the details

•   Include your branding
•   Include a link in description
•   Choose the best thumbnail
YouTube – Best Practice

5. Build a home

•   Don’t keep default settings
•   Brand the channel
•   Brand each video
YouTube – Best Practice

6. Join the conversation

•   Post regularly
•   Reply to comments
•   e.g ‘Old Spice’
YouTube – Best Practice

7. Track, Analyse, Improve

•   Use YouTube Insights
•   Review hotspots
•   Test and review
YouTube – Viral Success

Viral videos - a note

•   Very hard to predict and design
•   Easier with a budget...or Becks
•   Easier within a niche?
YouTube – Viral Success
YouTube – Best Practice
1.   Make it SEO
2.   Embed it
3.   Keep it short and simple
4.   Remember the details
5.   Build a home
6.   Join the conversation
7.   Track, Analyse, Improve

               Presented by Iain Martin
                    Skipedia.co.uk

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Eyefortravel presentation

  • 1. Reach Niche Customers Through Social Media Channels & Increase Booking Conversion Presented by Iain Martin Skipedia.co.uk Travel Distribution Summit Europe 2011
  • 2. Natives.co.uk • Founded in 1999 • Season worker community • No1 ski recruitment website • Multiple revenue channels • Club des Saisonniers
  • 3. Social Media • Facebook – Fan Page • Facebook - ‘Jo Natives’ • Twitter - JoNatives • Twitter - Natives_Recruit
  • 4. YouTube A picture is worth a thousand words... • 150 years of video watched on Facebook every day • 400 tweets per minute contain a YouTube link • 200m mobile clips streamed on YouTube every day • 37% have bought an item seen advertised on YouTube
  • 5. Natives on YouTube • Over 100,000 views • Regular uploads • Mix of content & viral • Multi-channel promotion
  • 6. YouTube – Best Practice 1. Make it SEO • Use auto-complete ideas • Use keywords in title, tags • Make full use of description
  • 7. YouTube – Best Practice 2. Embed it • 23% watch videos on other sites • Find a natural fit on your site • ‘How To...’ guides
  • 8. YouTube – Best Practice 3. Keep it short and simple • Max 2 minutes, if possible • Content > high production values • e.g. Gap Yah
  • 9. YouTube – Best Practice 4. Remember the details • Include your branding • Include a link in description • Choose the best thumbnail
  • 10. YouTube – Best Practice 5. Build a home • Don’t keep default settings • Brand the channel • Brand each video
  • 11. YouTube – Best Practice 6. Join the conversation • Post regularly • Reply to comments • e.g ‘Old Spice’
  • 12. YouTube – Best Practice 7. Track, Analyse, Improve • Use YouTube Insights • Review hotspots • Test and review
  • 13. YouTube – Viral Success Viral videos - a note • Very hard to predict and design • Easier with a budget...or Becks • Easier within a niche?
  • 14. YouTube – Viral Success
  • 15. YouTube – Best Practice 1. Make it SEO 2. Embed it 3. Keep it short and simple 4. Remember the details 5. Build a home 6. Join the conversation 7. Track, Analyse, Improve Presented by Iain Martin Skipedia.co.uk