Presentation of the paper Can Online Tutors Improve the Quality of E-learning? - http://proceedings.informingscience.org/InSITE2007/IISITv4p201-210Sulc388.pdf - at the InSITE 2007 conference on June 25th 2007 in Ljubljana, Slovenia (http://2007.informingscience.org/)

1. Online Tutors
Can
Improve the Quality
of E-Learning?
Viktorija Sulčič
Alja Sulčič

2. E-learning

3. ! high
E-learning
drop-out rates

4. !
E-learning
barriers

5. E-learning at
=
- SINCE 2004 -

6. 127
Postgraduate Undergraduate
1057
2095

7. ? E-learning
)

8. better
=
E-learning
learner
)
support
)

9. online tutors
pedagogical managerial social technical roles

10. E-business
(since March 2005)
Business
Informatics
(since October 2006)

11. 100 students
per course
40 students
per tutor

12. F2F meetings
+

13. weekly
activities

15. ?
=

16. =
tutor student
➚
➚
activity satisfaction

17. =
tutor student
➚
➚
activity activity

18. part-time students
more
value tutors

19. perception
student
➚
of gained knowledge

21. ONLINE TUTOR
ICT literacy
Communication skills
Personal characteristics
Subject matter expertise

22. TRAINING
Learning about
characteristics of
e-learning
Using the online
learning
environment
Developing skills
TRAINING EVALUATION

23. TRAINING
Training grade
Expert
satisfaction
Self-assessment
TRAINING EVALUATION

24. DELIVERY
Quantity of
interaction
Frequency of
interaction
Quality of
interaction
DELIVERY EVALUATION

25. DELIVERY
Student
satisfaction
Teacher
satisfaction
Self-assessment
DELIVERY EVALUATION

27. model needs
tested
to be
levels, fields, environments )
(other

28. Questions?
http://www.fm-kp.si/
cei@fm-kp.si