Change Knowledge Management Presentations By Rajendran Ananda Krishnan, https://www.facebook.com/ialwaysthinkprettythings

1. CHANGE AND KNOWLEDGE
MANAGEMENT
Rajendran Ananda Krishnan
https://www.facebook.com/ialwaysthinkprettythings

2. Change
https://www.facebook.com/ialwaysthinkprettyt
hings

3. https://www.facebook.com/ialwaysthinkprettyt
hings

4. Change
 You cannot step into the same river twice.
 The art of progress is to preserve order amid change and to
preserve change amid order.
 To exist is to change, to change is to mature, to mature is to
go on creating oneself endlessly
 Change is moving away from status quo
 To replace with another.
https://www.facebook.com/ialwaysthinkprettyt
hings

5. CHANGE
 The process of becoming different.
 To make or become different, give or begin to have a
different form.
Example: Japan
 Dissatisfaction with the old and belief in the new.
https://www.facebook.com/ialwaysthinkprettyt
hings

6. Need
 Organizations which either fail to understand need for
change or are inept in their ability to deal with the change
will fade and fall behind, if they survive at all- Kanter.
https://www.facebook.com/ialwaysthinkprettyt
hings

7. Some notable changes
 Globalization of markets
 Technological changes
 Changing customer preferences
 Organizational restructuring
 Changing workforce
https://www.facebook.com/ialwaysthinkprettyt
hings

8. Implications
 Changes can be visualized at three levels:’
 Individual
 Group level
 Organizational level
https://www.facebook.com/ialwaysthinkprettyt
hings

9. How people experience change
1Shock 2Refusal 3Rational understanding 4Emotional
acceptance 5Exercising 6Realization 7integration
7
Perceived
2
Competence
6
3
5
1
4
https://www.facebook.com/ialwaysthinkprettyt
hings time

10. Personal change
https://www.facebook.com/ialwaysthinkprettyt
hings

11. What is personal change
 Personal change refers to changes in our behavioral patterns,
attitudes, skill and knowledge.
 Personal change can occur at intellectual and emotional level.
 Examples of personal change: in marital status, health, status,
career, Personal habits, relationships, relocation, skill and
knowledge etc.
https://www.facebook.com/ialwaysthinkprettyt
hings

12. Pace of personal change depends
on five factors
 Safety-feeling secure before trying something new
 Specificity -need to start small and be specific
 Age- one may be less able to adapt as one gets older
 Time- allows one to break old habits
 Attitude- one’s belief that he/she can’t change.
https://www.facebook.com/ialwaysthinkprettyt
hings

13. Process of personal change
 Thinking and self reflection are the prerequisites of personal
change
 Personal change happens in stages
 We can not achieve all our personal change goals at once
 Growth, behavioral change, skill development follow a
cyclical pattern
 Personal change is difficult because it takes time and effort.
https://www.facebook.com/ialwaysthinkprettyt
hings

14. Process of personal change
Changing
Change thinking and behavior
Change habits and tendencies
Relearning
Unlearning Continuous Reinforce changes
Create felt need for change feedback Evaluate changes
Manage resistance to change
Modify changes
Allow the time necessary
Institutionalize change
Encourage continuous
improvement
https://www.facebook.com/ialwaysthinkprettyt
hings

15. Step I-Unlearning-The motivation to
action
 Before we can change there has to be motivation to do so.
 We experience personal inertia
 Motivation to change can overcome inertia
 Personal change calls for time and effort and hence it needs
great energy
 We have to feel the need to change to generate momentum
to change
https://www.facebook.com/ialwaysthinkprettyt
hings

16. Step I-Unlearning-The motivation to
action
 The process for personal change begins when we are
dissatisfied with what is going on in our lives.
 It starts when we think that what we are doing, thinking
or feeling is not right.
 The felt need for change and motivation to change can
overcome the resistance to change
 Personal change starts with unlearning as what we have
learnt in the past is no longer working for us
https://www.facebook.com/ialwaysthinkprettyt
hings

17. Step II-The process of transformation
Concrete experience
Testing implications
Observations and
Of concepts in new
reflections
situations
Formation of abstract
Concepts and
generalizations
https://www.facebook.com/ialwaysthinkprettyt
hings

18. Step II-The process of transformation
 Understand and learn new concepts, behaviors or ideas
 This is possible through self reflection
 Practice new behaviors
 See the effects and consequences
 Reinforce
https://www.facebook.com/ialwaysthinkprettyt
hings

19. Step III-Relearning
 Continue to practice the new habits and skills and overcome
resistance completely
 Continue till the change is internalized
 Maintain personal journals or personal diaries which helps in
understanding what we thought, did and what we wanted to
do.
 Record critical incidents of success and failures to evaluate
our changes
https://www.facebook.com/ialwaysthinkprettyt
hings

20. Step IV-Institutionalize change
 Make personal development a habit
 Strive for continuous improvement
 Personal change and development is TQM for an individual
as Organizational change is TQM for an organization.
https://www.facebook.com/ialwaysthinkprettyt
hings

21. Some of the things you might wish to
change
FROM TO
 Being unhappy  Being happy
 Hating others  Loving others
 Wasting time  Utilizing time
 Stress  Relaxation
 Being suspicious  Trusting others
 Being rigid  Being flexible
 Distorted self awareness  Accurate self awareness
 Negative thinking  Positive thinking
https://www.facebook.com/ialwaysthinkprettyt
hings

22. Some of the things you might wish to
change
 Unwanted emotional reactions --> Empowering
emotions
 Limited choices --> Flexibility
 Physical illness --> Health
 Imbalances --> Balance
 Mysteries --> Awarenesses
 Negative attitudes --> Positive outlook
 Passivity --> Action
https://www.facebook.com/ialwaysthinkprettyt
hings

23. Importance of personal change
 Personal change is essence of self development and
growth of an individual.
 It helps us to identify where we are and where we want
to go?
 Personal change is needed for personal growth
 If we do not change we cannot survive in the changing
environment.
 Society and organizations transform continuously and we
need to accept these changes and change ourselves
accordingly
https://www.facebook.com/ialwaysthinkprettyt
hings

24. Key Points in Successful
personal Change
 The hardest thing to change is a hardening of attitudes;
nothing kills change faster than attitudes that resist it.
 Failure stems from two sets of works: "I can’t" and "Yes,
but…"
 Those adept at change don’t reject good advice just to prove
they aren’t being controlled by those who give it.
https://www.facebook.com/ialwaysthinkprettyt
hings

25. Key Points in Successful
personal Change
 Complaining is good if it isn’t a substitute for action – but
often it is.
 High self-esteem results from making small positive changes
in spite of fear. Confidence comes from conquering fear of
change.
 Unexpected pain can result from huge setbacks
https://www.facebook.com/ialwaysthinkprettyt
hings