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2011 Public Involvement Best Practice Awards
                               IAP2 Cascade Chapter



Public Involvement Project of the Year – Best Capital Project
Lake Oswego Interceptor Sewer Upgrade
City of Lake Oswego and JLA Public Involvement

                             The Lake Oswego Interceptor Sewer (LOIS) Project is a $110 million
                            multi-phased project to replace the 3-mile span of 50-year-old sewer
                            line below the surface of Oswego Lake. In order to have a successful
                            project, the LOIS Team knew it must capture the public’s attention on
                            the importance of this unique and complex improvement, and to
                            ensure all community members knew how the project construction
                            would impact them. Providing timely and accurate information to
                            citizens, groups, and the press; and simplifying the complexity of the
                            project were other top goals. These project goals had to effectively
                            address negative public perceptions regarding cost, assumptions
                            about the project impacts - including some residents who threatened
                            lawsuits, possible disruption of the boating/swimming seasons, and
                            the design of the project being too “innovative.”

                            Info: www.lakeinterceptor.com
                            Jeff Selby, City of Lake Oswego
                            jselby@ci.oswego.or.us, (503) 699-7466


Public Involvement Project of the Year – Best Planning Project
Beaverton Community Vision
City of Beaverton, Oregon

                            Beaverton Community Vision is the product of the most extensive
                            public engagement process ever undertaken in Beaverton,
                            Oregon. After an initial rocky start to develop a community plan, the
                            City started anew, focusing on community engagement at the
                            grassroots level under the guidance of committed city staff and a
                            Visioning Advisory Committee. The result completely transformed
                            how citizens engage with City Hall and expanded opportunities for
                            people to interact with one another. Over 5,000 citizens shared their
                            aspirations for the future in six languages through events, surveys,
                            forums and other venues. Today, 100+ community priorities comprise
                            the plan which 60 community organizations are helping to implement.

                            Info: www.beavertonoregon.gov/departments/visioning
                            Holly Thompson, City of Beaverton
                            hthompson@beavertonoregon.gov, (503) 526-2658
Public Involvement Project of the Year – Best Planning Project
North/Northeast Economic Development Initiative
Portland Development Commission

                          Portland Development Commission (PDC) began the N/NE Economic
                          Development Initiative to update plans for the Interstate Corridor and
                          Oregon Convention Center Urban Renewal Areas. In order to create a
                          successful outcome and avoid old approaches that tended to displace
                          traditional residents, PDC reached out to the N/NE community to
                          understand their concerns and points of view. Over 600 stakeholders
                          were interviewed to provide the basis of the PI plan. Public
                          involvement methods included an advisory committee, community
                          meetings, web tools, and print media. The end result was a series of
                          official recommendations to expand the Interstate Corridor Urban
                          Renewal Area to provide economic assistance to more businesses
                          and residents in the N/NE community. The extensive public
                          participation process helped create support among the community
                          that the process was genuine and would produce real results.

                          Info: www.pdc.us/four/nnestudy
                          John Jackley, Portland Development Commission
                          jackleyj@pdc.us, (503) 823-3315


Blue Ribbon Commission for Parks and Recreation, Clark County, Washington
                          In anticipation of budget cuts across Clark County programs and services, six
                          local jurisdictions formed a special blue ribbon commission to examine the
                          future of parks and recreation funding and governance. The commission
                          undertook an ambitious public outreach effort to ensure its recommendations
                          reflected the values, needs and priorities of its citizenry. The commission
                          conducted a series of seven stakeholder summits, several online surveys
                          and a telephone survey. A variety of low-cost public outreach and information
                          sharing tools were used, including online surveys, social media, the Web,
                          email blasts and the local media. More than 1,600 people participated in the
                          outreach effort, which allowed the commission to develop recommendations
                          that had been thoroughly field-tested and, in most cases, had come directly
                          from the discussions with stakeholders and the public.

                          Info: http://www.cityofvancouver.us/parks-recreation/whoweare/future.asp
                          Jilayne Jordan, Parks Communications Specialist, Clark County
                          Jilayne.Jordan@clark.wa.gov, (360) 397-6118 x4949

Corvallis Wastewater Reuse Public Survey, Water & Environment Solutions
                          The City of Corvallis considered producing reclaimed water to keep effluents
                          from its wastewater treatment plant out of the Willamette River and to provide
                          water to a nearby irrigation district. The City sent a survey to over 1000
                          residents to assess public knowledge and acceptance of reclaimed water
                          and to identify the best methods for further public outreach. The survey
                          allowed the City to assess public values and design a program the public
                          would support.

                          Info: Karen DuBose, Principal, Water & Environment Solutions
                          Karen@waterenvironmentsolutions.com, (425) 443-6995
Damascus Comprehensive Plan Public Involvement, City of Damascus
                              The City of Damascus, the first new city in Oregon in over 22 years, has
                              undertaken a tremendous effort to involve the community in the
                              Comprehensive Planning effort. Led by Community Development Director,
                              Anita Yap, the City has received numerous awards for innovative and cutting
                              edge programs and community engagement. The key to public engagement
                              in this new city included holding meetings at people’s homes, leading tours of
                              the community and engaging new leaders in community involvement.

                              Info: Anita Yap, Community Development Director, City of Damascus
                              ayap@ci.damascus.or.us, (503) 658-8545

Envision Eugene, City of Eugene
                              In 2007, the state legislature asked the City of Eugene to complete a
                              buildable lands inventory and adopt a new Urban Growth Boundary, separate
                              from the City of Springfield. The Envision Eugene project sought to avoid the
                              familiar winner-takes-all outcome of the typical land use process and create a
                              true public involvement process. A large, broad-based Community Resource
                              Group was established and spent many hours working to overcome
                              entrenched positions on growth and discuss future outcomes. Youth art
                              contests, social media, an interactive website, and videos were used to raise
                              community awareness and involve people who may not typically participate
                              in land use discussions.

                              Info: www.eugene-or.gov
                              Laura Hammond, Community Outreach Coordinator, City of Eugene
                              Laura.A.Hammond@ci.eugene.or.us, (541) 682-6021

EWEB Riverfront Master Plan, Eugene Water & Electric Board
                              Designed with input from more than 1,000 community members over a 12-
                              month period, the EWEB Riverfront Master Plan creates the framework for
                              redeveloping a 27-acre brownfield site in the heart of Eugene into an active,
                              vibrant, riverfront district. The community-developed design balances and
                              integrates the natural and built environments, with 8 acres of new riverfront
                              open space, re-use of historic structures, and several acres of mixed use,
                              green development. Extensive public engagement led to a vision that gained
                              consensus approval from decision-makers and broad public support.

                              Info: http://www.eweb.org/riverfront
                              Jeannine Parisi, Eugene Water & Electric Board,
                              Jeannine.Parisi@eweb.org, (541) 685-7451

Horizons, City of Vancouver
                              The City of Vancouver began the Horizons process to refocus and realign the
                              city’s services and programs based upon community values in the midst of
                              financial challenges. A variety of opportunities were provided for citizens,
                              businesses and employees to get detailed information about budgeting
                              challenges ahead, explore and discuss values, and identify priorities for what
                              programs and services were needed to meet the city’s six Strategic
                              Commitments. Outreach included an online survey completed by more than
                              1,000 citizens, eight focus groups, and stakeholder and community meetings.

                              Info: http://www.cityofvancouver.us/horizons.asp
                              Loretta Callahan, PIO/Community Relations, City of Vancouver
                              Loretta.Callahan@cityofvancouver.us, (360) 759-4479
Oregon City/West Linn Arch Bridge Rehabilitation Project, ODOT Region 1
                           The Oregon Department of Transportation’s planned two-year closure of the
                           Oregon City/West Linn Bridge caused alarm and anger among local business
                           owners, commuters, residents and elected officials. The closure of the main
                           route into downtown Oregon City was a blow to downtown’s struggling
                           businesses. ODOT turned the community’s anger to acceptance by involving
                           the public in developing solutions for bicyclists and pedestrians and
                           communication strategies for the community. ODOT staff took to the streets
                           and talked with every downtown business to address their questions and
                           concerns. In addition, ODOT assisted the City in securing funds for
                           downtown street improvements. The success of these efforts was clear when
                           the bridge closure event was attended by more than 750 people on a cold
                           January day. Media coverage has been positive and ridership on the detour
                           shuttle continues to exceed expectations.

                           Info: www.archrehab.com
                           Susan Hanson, Community Affairs Coordinator, ODOT
                           Susan.C.Hanson@odot.state.or.us, (503) 731-3490

PDX Airport Futures: Charting a Course for PDX, Institute for Conflict Management
                           Airport Futures was a collaborative process to create a long-range (through
                           2035) master plan for Portland International Airport (PDX) and a city land use
                           plan governing the Airport and its environs. It involved a diverse 30-member
                           Planning Advisory Group (PAG) and other stakeholders. 231 public meetings
                           were held with 3,732 stakeholder contacts, creating a comprehensive
                           community discussion about sustainable development. This discussion
                           resulted in the identification of the community’s vision and values, the
                           integration of sustainability principles into the Airport’s long-range
                           development plan, and the commitment to develop Portland International
                           Airport in a manner that contributes to the long-term economic,
                           environmental, and social health of the region. The open discussions and
                           exchange of ideas led to increased mutual respect and a shared
                           understanding among stakeholders.

                           Info: www.pdxairportfutures.com
                           Lisa Glancy, Port of Portland Public Engagement Manager
                           Lise.Glancy@PortofPortland.com, (503) 415-6519

Powell Butte Reservoir 2 Project, Portland Water Bureau
                           This project successfully engaged the public in determining the architecture
                           of three public facilities and an enhanced trail plan at Powell Butte Nature
                           Park in Portland. Powell Butte Nature Park is considered a "jewel" in
                           Portland's park system and due to this popularity, it was important that the
                           park improvements reflect the special relationship that visitors have with the
                           trail systems and facilities. The project team convened a Project Advisory
                           Committee, held public meetings and used various public engagement tools
                           to create design concepts. The design concepts generated by the PAC and
                           public have been described as "exceptional" and meet the goals and
                           objectives set forth by both the PAC, public, and City bureaus. Park interest
                           groups like the Audubon Society, Northwest Trail Alliance and Johnson
                           Creek Watershed Council are enthusiastic project supporters.

                           Info: www.portlandonline.com/water/index.cfm?c=53622
                           Tim Hall, Senior Public Outreach Coordinator
                           tim.hall@portlandoregon.gov, (503) 823-6926

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2011 IAP2 Cascade Chapter Best Practices Awards

  • 1. 2011 Public Involvement Best Practice Awards IAP2 Cascade Chapter Public Involvement Project of the Year – Best Capital Project Lake Oswego Interceptor Sewer Upgrade City of Lake Oswego and JLA Public Involvement The Lake Oswego Interceptor Sewer (LOIS) Project is a $110 million multi-phased project to replace the 3-mile span of 50-year-old sewer line below the surface of Oswego Lake. In order to have a successful project, the LOIS Team knew it must capture the public’s attention on the importance of this unique and complex improvement, and to ensure all community members knew how the project construction would impact them. Providing timely and accurate information to citizens, groups, and the press; and simplifying the complexity of the project were other top goals. These project goals had to effectively address negative public perceptions regarding cost, assumptions about the project impacts - including some residents who threatened lawsuits, possible disruption of the boating/swimming seasons, and the design of the project being too “innovative.” Info: www.lakeinterceptor.com Jeff Selby, City of Lake Oswego jselby@ci.oswego.or.us, (503) 699-7466 Public Involvement Project of the Year – Best Planning Project Beaverton Community Vision City of Beaverton, Oregon Beaverton Community Vision is the product of the most extensive public engagement process ever undertaken in Beaverton, Oregon. After an initial rocky start to develop a community plan, the City started anew, focusing on community engagement at the grassroots level under the guidance of committed city staff and a Visioning Advisory Committee. The result completely transformed how citizens engage with City Hall and expanded opportunities for people to interact with one another. Over 5,000 citizens shared their aspirations for the future in six languages through events, surveys, forums and other venues. Today, 100+ community priorities comprise the plan which 60 community organizations are helping to implement. Info: www.beavertonoregon.gov/departments/visioning Holly Thompson, City of Beaverton hthompson@beavertonoregon.gov, (503) 526-2658
  • 2. Public Involvement Project of the Year – Best Planning Project North/Northeast Economic Development Initiative Portland Development Commission Portland Development Commission (PDC) began the N/NE Economic Development Initiative to update plans for the Interstate Corridor and Oregon Convention Center Urban Renewal Areas. In order to create a successful outcome and avoid old approaches that tended to displace traditional residents, PDC reached out to the N/NE community to understand their concerns and points of view. Over 600 stakeholders were interviewed to provide the basis of the PI plan. Public involvement methods included an advisory committee, community meetings, web tools, and print media. The end result was a series of official recommendations to expand the Interstate Corridor Urban Renewal Area to provide economic assistance to more businesses and residents in the N/NE community. The extensive public participation process helped create support among the community that the process was genuine and would produce real results. Info: www.pdc.us/four/nnestudy John Jackley, Portland Development Commission jackleyj@pdc.us, (503) 823-3315 Blue Ribbon Commission for Parks and Recreation, Clark County, Washington In anticipation of budget cuts across Clark County programs and services, six local jurisdictions formed a special blue ribbon commission to examine the future of parks and recreation funding and governance. The commission undertook an ambitious public outreach effort to ensure its recommendations reflected the values, needs and priorities of its citizenry. The commission conducted a series of seven stakeholder summits, several online surveys and a telephone survey. A variety of low-cost public outreach and information sharing tools were used, including online surveys, social media, the Web, email blasts and the local media. More than 1,600 people participated in the outreach effort, which allowed the commission to develop recommendations that had been thoroughly field-tested and, in most cases, had come directly from the discussions with stakeholders and the public. Info: http://www.cityofvancouver.us/parks-recreation/whoweare/future.asp Jilayne Jordan, Parks Communications Specialist, Clark County Jilayne.Jordan@clark.wa.gov, (360) 397-6118 x4949 Corvallis Wastewater Reuse Public Survey, Water & Environment Solutions The City of Corvallis considered producing reclaimed water to keep effluents from its wastewater treatment plant out of the Willamette River and to provide water to a nearby irrigation district. The City sent a survey to over 1000 residents to assess public knowledge and acceptance of reclaimed water and to identify the best methods for further public outreach. The survey allowed the City to assess public values and design a program the public would support. Info: Karen DuBose, Principal, Water & Environment Solutions Karen@waterenvironmentsolutions.com, (425) 443-6995
  • 3. Damascus Comprehensive Plan Public Involvement, City of Damascus The City of Damascus, the first new city in Oregon in over 22 years, has undertaken a tremendous effort to involve the community in the Comprehensive Planning effort. Led by Community Development Director, Anita Yap, the City has received numerous awards for innovative and cutting edge programs and community engagement. The key to public engagement in this new city included holding meetings at people’s homes, leading tours of the community and engaging new leaders in community involvement. Info: Anita Yap, Community Development Director, City of Damascus ayap@ci.damascus.or.us, (503) 658-8545 Envision Eugene, City of Eugene In 2007, the state legislature asked the City of Eugene to complete a buildable lands inventory and adopt a new Urban Growth Boundary, separate from the City of Springfield. The Envision Eugene project sought to avoid the familiar winner-takes-all outcome of the typical land use process and create a true public involvement process. A large, broad-based Community Resource Group was established and spent many hours working to overcome entrenched positions on growth and discuss future outcomes. Youth art contests, social media, an interactive website, and videos were used to raise community awareness and involve people who may not typically participate in land use discussions. Info: www.eugene-or.gov Laura Hammond, Community Outreach Coordinator, City of Eugene Laura.A.Hammond@ci.eugene.or.us, (541) 682-6021 EWEB Riverfront Master Plan, Eugene Water & Electric Board Designed with input from more than 1,000 community members over a 12- month period, the EWEB Riverfront Master Plan creates the framework for redeveloping a 27-acre brownfield site in the heart of Eugene into an active, vibrant, riverfront district. The community-developed design balances and integrates the natural and built environments, with 8 acres of new riverfront open space, re-use of historic structures, and several acres of mixed use, green development. Extensive public engagement led to a vision that gained consensus approval from decision-makers and broad public support. Info: http://www.eweb.org/riverfront Jeannine Parisi, Eugene Water & Electric Board, Jeannine.Parisi@eweb.org, (541) 685-7451 Horizons, City of Vancouver The City of Vancouver began the Horizons process to refocus and realign the city’s services and programs based upon community values in the midst of financial challenges. A variety of opportunities were provided for citizens, businesses and employees to get detailed information about budgeting challenges ahead, explore and discuss values, and identify priorities for what programs and services were needed to meet the city’s six Strategic Commitments. Outreach included an online survey completed by more than 1,000 citizens, eight focus groups, and stakeholder and community meetings. Info: http://www.cityofvancouver.us/horizons.asp Loretta Callahan, PIO/Community Relations, City of Vancouver Loretta.Callahan@cityofvancouver.us, (360) 759-4479
  • 4. Oregon City/West Linn Arch Bridge Rehabilitation Project, ODOT Region 1 The Oregon Department of Transportation’s planned two-year closure of the Oregon City/West Linn Bridge caused alarm and anger among local business owners, commuters, residents and elected officials. The closure of the main route into downtown Oregon City was a blow to downtown’s struggling businesses. ODOT turned the community’s anger to acceptance by involving the public in developing solutions for bicyclists and pedestrians and communication strategies for the community. ODOT staff took to the streets and talked with every downtown business to address their questions and concerns. In addition, ODOT assisted the City in securing funds for downtown street improvements. The success of these efforts was clear when the bridge closure event was attended by more than 750 people on a cold January day. Media coverage has been positive and ridership on the detour shuttle continues to exceed expectations. Info: www.archrehab.com Susan Hanson, Community Affairs Coordinator, ODOT Susan.C.Hanson@odot.state.or.us, (503) 731-3490 PDX Airport Futures: Charting a Course for PDX, Institute for Conflict Management Airport Futures was a collaborative process to create a long-range (through 2035) master plan for Portland International Airport (PDX) and a city land use plan governing the Airport and its environs. It involved a diverse 30-member Planning Advisory Group (PAG) and other stakeholders. 231 public meetings were held with 3,732 stakeholder contacts, creating a comprehensive community discussion about sustainable development. This discussion resulted in the identification of the community’s vision and values, the integration of sustainability principles into the Airport’s long-range development plan, and the commitment to develop Portland International Airport in a manner that contributes to the long-term economic, environmental, and social health of the region. The open discussions and exchange of ideas led to increased mutual respect and a shared understanding among stakeholders. Info: www.pdxairportfutures.com Lisa Glancy, Port of Portland Public Engagement Manager Lise.Glancy@PortofPortland.com, (503) 415-6519 Powell Butte Reservoir 2 Project, Portland Water Bureau This project successfully engaged the public in determining the architecture of three public facilities and an enhanced trail plan at Powell Butte Nature Park in Portland. Powell Butte Nature Park is considered a "jewel" in Portland's park system and due to this popularity, it was important that the park improvements reflect the special relationship that visitors have with the trail systems and facilities. The project team convened a Project Advisory Committee, held public meetings and used various public engagement tools to create design concepts. The design concepts generated by the PAC and public have been described as "exceptional" and meet the goals and objectives set forth by both the PAC, public, and City bureaus. Park interest groups like the Audubon Society, Northwest Trail Alliance and Johnson Creek Watershed Council are enthusiastic project supporters. Info: www.portlandonline.com/water/index.cfm?c=53622 Tim Hall, Senior Public Outreach Coordinator tim.hall@portlandoregon.gov, (503) 823-6926