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Idea: A renren app that facilities event meeting in China colleges
User size: 20 million college students in China
Serviceable Addressable Market: US$ 100 million
Customer Interviewed: 154
Online Surveyed: 48
Yiye Jin
EE MS (candidate)
UI & UX design
Yinan Na
CS MS (candidate)
Client-side development
Anthony Chow
MS&E MS (candidate)
Marketing & Analysis
Junhao Jiang
EE MS (candidate)
System Architecture
Lu Li
MS&E MS (candidate)
Server-side development
Canvas #1: A renren app that facilities event meeting in China’ colleges
Test: Event Goer and Host Value Proposition
Test: Sponsors Value Proposition
Key Activities: Product Development, Marketing, Risk Mitigation
Test: Increase value for Event Goers
Pivot Canvas #2: A website that facilitates events organization in China
Test: Event Host Value Proposition
Pivot Canvas #3: A renren app that ranks and reviews all aspects of China
college campus life
Test: User Value Proposition
Event Host Event Goer
Name: An Qi Huang
• Junior at Wuhan University, major in
Economics
• Loves music and psychology
• Student leader of Yoga Club
• Organizes weekly yoga sessions
• Wants to attract many event attendants
Name: Yu Zhou Wang
• Junior at Shanghai Jiaotong University,
majoring in EE
• Interested in a variety of sports, street
dancing, music and comics
• Actively finds events on renren.com, BBS
and through word of mouth
5% commission
$100 per year
$200 initial user
acquisition/school
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon”
companies
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info
aggregation, Social
influence
Local Businesses:
Exposure to students
through web
advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
0
00 0 0 0
00
0
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon”
companies
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info
aggregation, Social
influence
Local Businesses:
Exposure to students
through web
advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
0
00 0 0 0
00
0
Test: Value Proposition for Event goers/hosts
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon”
companies
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info
aggregation, Social
influence
Local Businesses:
Exposure to students
through web
advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
68
68
68
68
0 0 0
00
0
0 0
0
Test: Value Proposition for local businesses
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
medium
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon”
companies
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info
aggregation, Social
influence
Local Businesses:
Exposure to students
through web
advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
68
68
19 19
87
0 0
0
0
00
Key Activities
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
medium
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon”
companies
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info
aggregation, Social
influence
Local Businesses:
Exposure to students
through web
advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
68
68
19 19
87
37
5 8
0
0
29
Aggressive Marketing
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
medium
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
5. Overseas colleges
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
5. Building overseas
Chinese networking
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon” Corps
4. Overseas connection
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info aggregation,
Social influence,
overseas exposure,
inter-college, celebrity
events
Local Businesses:
Exposure to students
by web advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
68
111
19 19
87
37
5 41
0
0
62
Test: Increase value proposition for event goers
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
medium
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
5. Overseas colleges
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
5. Building overseas
Chinese networking
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon” Corps
4. Overseas connection
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info aggregation,
Social influence,
overseas exposure,
inter-college, celebrity
events
Local Businesses:
Exposure to students
by web advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
China’s Market
Users:
Individual event
hosts
Customer:
F&B/Retail/Entert
ainment Shops
Major SNS:
1. Renren.com
2. Weibo
3. QQgroups
4. Fetion SMS
Users:
1. Automated Service
Restaurants/Retail
Shops:
1. Automated Service
Targeted Advertisements:
Monthly subscription packages for
advertisement on our site.
1. App design and development
2. Server/Web Hosting
3. Marketing cost
Major SNS:
1. Renren.com
2. Weibo
3. QQgroups
4. Fetion SMS
1. Customer
Development
2. Product
Development
3. Marketing
Event Hosts:
1. Improve scheduling
2. Time reduction
3. Multi-platform
broadcast
4. Recommendations
for event related
resources
F&B/Retail/Entertain
ment Shops:
1. Targeted
advertisement to
events that will
happen
1. Developer
2. Large user base
on all major SNS
68
19
0 0
00
0
0
0
China’s Market
Users:
Individual event
hosts
Customer:
F&B/Retail/Entert
ainment Shops
Major SNS:
1. Renren.com
2. Weibo
3. QQgroups
4. Fetion SMS
Users:
1. Automated Service
Restaurants/Retail
Shops:
1. Automated Service
Targeted Advertisements:
Monthly subscription packages for
advertisement on our site.
1. App design and development
2. Server/Web Hosting
3. Marketing cost
Major SNS:
1. Renren.com
2. Weibo
3. QQgroups
4. Fetion SMS
1. Customer
Development
2. Product
Development
3. Marketing
Event Hosts:
1. Improve scheduling
2. Time reduction
3. Multi-platform
broadcast
4. Recommendations
for event related
resources
F&B/Retail/Entertain
ment Shops:
1. Targeted
advertisement to
events that will
happen
1. Developer
2. Large user base
on all major SNS
1. Developer
2. Large user base
on all major SNS
68
19
0 0
00
0
0
0
Test: Value Proposition for Event Hosts
Freshmen:
Uncertain about new
environment, want to know
more about courses to take
and which professors are
good
Sophomore:
Care more about
campus events and
social life
Junior:
Worry about next
steps ( jobs, graduate
school, going abroad)
and means to get
them
Senior:
Settled for next steps
in life and wants to
enjoy the rest of
college life (party
places, restaurants,
and other fun places)
Insight: Students have different focus during different stage of their college life.
Idea: A website that allows college student to benefit from the wisdom of the crowd
in making decisions that will impact their lives socially and academically, and make
their campus life more colorful.
Product
FoodRetail
Shops
Courses
Jobs/Interns
hips
Campus
Events
…
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
medium
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
5. Overseas colleges
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
5. Building overseas
Chinese networking
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon” Corps
4. Overseas connection
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info aggregation,
Social influence,
overseas exposure,
inter-college, celebrity
events
Local Businesses:
Exposure to students
by web advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
Users :
China college students
Customers :
Local businesses
Users:
1. Make decision based on
wisdom of the crowd
2. Student
discounts/offers/deals
3. Have fun
Local Businesses:
1. Exposure to students
2. Traffic redirect
3. Obtain customer
feedback
Distribution/User
acquisition channel:
1. Renren.com
Sponsored Search:
Local business pay for traffic on cost-per-click (CPC) model
Advertisements:
Monthly subscription packages for advertisement on our site.
Offers/Deals:
Take a percentage cut of offers and deals placed on our site.
Local Businesses:
1. Personal service
Users:
1. Automated Service
1. Renren.com
2. College administration
1. Customer Development
2. Product Development
3. Marketing
1. Large college student
user base in renren.com
2. Content from college
administration
3. Details of local
businesses around
campus
4. Connections to popular
people in colleges
1. App design and development
2. Server/Web Hosting
3. Marketing cost
4. Content acquisition cost
Content channel:
1. BBS
2. College students
3. School Administration
4. Business review sites
0
00 0 0 0
00
0
Users :
China college students
Customers :
Local businesses
Users:
1. Make decision based on
wisdom of the crowd
2. Student
discounts/offers/deals
3. Have fun
Local Businesses:
1. Exposure to students
2. Traffic redirect
3. Obtain customer
feedback
Distribution/User
acquisition channel:
1. Renren.com
Sponsored Search:
Local business pay for traffic on cost-per-click (CPC) model
Advertisements:
Monthly subscription packages for advertisement on our site.
Offer/Deals:
Take a percentage cut of offers and deals placed on our site.
Local Businesses:
1. Personal service
Users:
1. Automated Service
1. Renren.com
2. College administration
1. Customer Development
2. Product Development
3. Marketing
1. Large college student
user base in renren.com
2. Content from college
administration
3. Details of local
businesses around
campus
4. Connections to popular
people in colleges
1. App design and development
2. Server/Web Hosting
3. Marketing cost
4. Content acquisition cost
Content channel:
1. BBS
2. College students
3. School Administration
4. Business review sites
0
00 0 0 0
00
0
Test: Value Proposition for College Students
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon”
companies
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info
aggregation, Social
influence
Local Businesses:
Exposure to students
through web
advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
0
0
00 0 0 0
00
0
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon”
companies
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info
aggregation, Social
influence
Local Businesses:
Exposure to students
through web
advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
68
68
0 0 0
00
0
0 0
0
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
medium
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon”
companies
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info
aggregation, Social
influence
Local Businesses:
Exposure to students
through web
advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
68
68
19 19
87
0 0
0
0
00
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
medium
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon”
companies
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info
aggregation, Social
influence
Local Businesses:
Exposure to students
through web
advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
68
68
19 19
87
37
5 8
0
0
29
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
medium
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
5. Overseas colleges
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
5. Building overseas
Chinese networking
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon” Corps
4. Overseas connection
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info aggregation,
Social influence,
overseas exposure,
inter-college, celebrity
events
Local Businesses:
Exposure to students
by web advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
68
111
19 19
87
37
5 41
0
0
62
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
medium
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
5. Overseas colleges
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
5. Building overseas
Chinese networking
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon” Corps
4. Overseas connection
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info aggregation,
Social influence,
overseas exposure,
inter-college, celebrity
events
Local Businesses:
Exposure to students
by web advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
China’s Market
Users:
Individual event
hosts
Customer:
F&B/Retail/Entert
ainment Shops
Major SNS:
1. Renren.com
2. Weibo
3. QQgroups
4. Fetion SMS
Users:
1. Automated Service
Restaurants/Retail
Shops:
1. Automated Service
Targeted Advertisements:
Monthly subscription packages for
advertisement on our site.
1. App design and development
2. Server/Web Hosting
3. Marketing cost
Major SNS:
1. Renren.com
2. Weibo
3. QQgroups
4. Fetion SMS
1. Customer
Development
2. Product
Development
3. Marketing
Event Hosts:
1. Improve scheduling
2. Time reduction
3. Multi-platform
broadcast
4. Recommendations
for event related
resources
F&B/Retail/Entertain
ment Shops:
1. Targeted
advertisement to
events that will
happen
1. Developer
2. Large user base
on all major SNS
1. Developer
2. Large user base
on all major SNS
68
19
0 0
00
0
0
0
China’s Market
Users:
Individual event
hosts
Customer:
F&B/Retail/Entert
ainment Shops
Major SNS:
1. Renren.com
2. Weibo
3. QQgroups
4. Fetion SMS
Users:
1. Automated Service
Restaurants/Retail
Shops:
1. Automated Service
Targeted Advertisements:
Monthly subscription packages for
advertisement on our site.
1. App design and development
2. Server/Web Hosting
3. Marketing cost
Major SNS:
1. Renren.com
2. Weibo
3. QQgroups
4. Fetion SMS
1. Customer
Development
2. Product
Development
3. Marketing
Event Hosts:
1. Improve scheduling
2. Time reduction
3. Multi-platform
broadcast
4. Recommendations
for event related
resources
F&B/Retail/Entertain
ment Shops:
1. Targeted
advertisement to
events that will
happen
1. Developer
2. Large user base
on all major SNS
19 19
1. Developer
2. Large user base
on all major SNS
87
19
19 0
00
0
0
0
China’s Market
Users:
1. Events goers
2. Events Hosts
Customers:
1. Local small
medium
businesses
2. Events Hosts
1. Bid ranking for events
2. Sponsor recommendation
3. Subscription for local businesses
1. Renren.com
2. Campus Map
providers
3. Companies with
established
network with
student body
4. Local “Groupon”
companies
5. Overseas colleges
1. App design and development
2. Server/Web Hosting
3. Marketing
1. Promotion
2. App Development
3. Marketing
4. Early adopter
acquisition
5. Building overseas
Chinese networking
1. Student bodies
connection
2. User base in renren
3. Sponsor base in
“Groupon” Corps
4. Overseas connection
Events Hosts:
Cost reduction,
increased reach,
sponsor matching
Events Goers:
Event info aggregation,
Social influence,
overseas exposure,
inter-college, celebrity
events
Local Businesses:
Exposure to students
by web advertisement,
Attendants analysis
Events Hosts: post-
event feedback and
social connection
Event sponsors: Post-
event feedback
Distribution + user
acquisition:
Renren.com
Sponsor acquisition:
Local “Groupon”
companies
Users :
China college students
Customers :
Local businesses
Users:
1. Make decision based on
wisdom of the crowd
2. Student
discounts/offers/deals
3. Have fun
Local Businesses:
1. Exposure to students
2. Traffic redirect
3. Obtain customer
feedback
Distribution/User
acquisition channel:
1. Renren.com
Sponsored Search:
Local business pay for traffic on cost-per-click (CPC) model
Advertisements:
Monthly subscription packages for advertisement on our site.
Offers/Deals:
Take a percentage cut of offers and deals placed on our site.
Local Businesses:
1. Personal service
Users:
1. Automated Service
1. Renren.com
2. College administration
1. Customer Development
2. Product Development
3. Marketing
1. App design and development
2. Server/Web Hosting
3. Marketing cost
4. Content acquisition cost
Content channel:
1. BBS
2. College students
3. School Administration
4. Business review sites
1. Large college student
user base in renren.com
2. Content from college
administration
3. Details of local
businesses around
campus
4. Connections to popular
people in colleges
0
00 0 0 0
00
0
Users :
China college students
Customers :
Local businesses
Users:
1. Make decision based on
wisdom of the crowd
2. Student
discounts/offers/deals
3. Have fun
Local Businesses:
1. Exposure to students
2. Traffic redirect
3. Obtain customer
feedback
Distribution/User
acquisition channel:
1. Renren.com
Sponsored Search:
Local business pay for traffic on cost-per-click (CPC) model
Advertisements:
Monthly subscription packages for advertisement on our site.
Offers/Deals:
Take a percentage cut of offers and deals placed on our site.
Local Businesses:
1. Personal service
Users:
1. Automated Service
1. Renren.com
2. College administration
1. Customer Development
2. Product Development
3. Marketing
1. App design and development
2. Server/Web Hosting
3. Marketing cost
4. Content acquisition cost
Content channel:
1. BBS
2. College students
3. School Administration
4. Business review sites
1. Large college student
user base in renren.com
2. Content from college
administration
3. Details of local
businesses around
campus
4. Connections to popular
people in colleges
0
00 16 0 16
00
0

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Business model canvas Example case study

  • 1. Idea: A renren app that facilities event meeting in China colleges User size: 20 million college students in China Serviceable Addressable Market: US$ 100 million Customer Interviewed: 154 Online Surveyed: 48
  • 2. Yiye Jin EE MS (candidate) UI & UX design Yinan Na CS MS (candidate) Client-side development Anthony Chow MS&E MS (candidate) Marketing & Analysis Junhao Jiang EE MS (candidate) System Architecture Lu Li MS&E MS (candidate) Server-side development
  • 3. Canvas #1: A renren app that facilities event meeting in China’ colleges Test: Event Goer and Host Value Proposition Test: Sponsors Value Proposition Key Activities: Product Development, Marketing, Risk Mitigation Test: Increase value for Event Goers Pivot Canvas #2: A website that facilitates events organization in China Test: Event Host Value Proposition Pivot Canvas #3: A renren app that ranks and reviews all aspects of China college campus life Test: User Value Proposition
  • 4. Event Host Event Goer Name: An Qi Huang • Junior at Wuhan University, major in Economics • Loves music and psychology • Student leader of Yoga Club • Organizes weekly yoga sessions • Wants to attract many event attendants Name: Yu Zhou Wang • Junior at Shanghai Jiaotong University, majoring in EE • Interested in a variety of sports, street dancing, music and comics • Actively finds events on renren.com, BBS and through word of mouth
  • 5. 5% commission $100 per year $200 initial user acquisition/school
  • 6. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” companies Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence Local Businesses: Exposure to students through web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 0 00 0 0 0 00 0
  • 7. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” companies Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence Local Businesses: Exposure to students through web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 0 00 0 0 0 00 0 Test: Value Proposition for Event goers/hosts
  • 8.
  • 9.
  • 10. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” companies Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence Local Businesses: Exposure to students through web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 68 68 68 68 0 0 0 00 0 0 0 0 Test: Value Proposition for local businesses
  • 11.
  • 12.
  • 13. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small medium businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” companies Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence Local Businesses: Exposure to students through web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 68 68 19 19 87 0 0 0 0 00 Key Activities
  • 14.
  • 15.
  • 16. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small medium businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” companies Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence Local Businesses: Exposure to students through web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 68 68 19 19 87 37 5 8 0 0 29 Aggressive Marketing
  • 17.
  • 18.
  • 19. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small medium businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 5. Overseas colleges 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 5. Building overseas Chinese networking 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” Corps 4. Overseas connection Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence, overseas exposure, inter-college, celebrity events Local Businesses: Exposure to students by web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 68 111 19 19 87 37 5 41 0 0 62 Test: Increase value proposition for event goers
  • 20.
  • 21.
  • 22.
  • 23. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small medium businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 5. Overseas colleges 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 5. Building overseas Chinese networking 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” Corps 4. Overseas connection Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence, overseas exposure, inter-college, celebrity events Local Businesses: Exposure to students by web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies
  • 24. China’s Market Users: Individual event hosts Customer: F&B/Retail/Entert ainment Shops Major SNS: 1. Renren.com 2. Weibo 3. QQgroups 4. Fetion SMS Users: 1. Automated Service Restaurants/Retail Shops: 1. Automated Service Targeted Advertisements: Monthly subscription packages for advertisement on our site. 1. App design and development 2. Server/Web Hosting 3. Marketing cost Major SNS: 1. Renren.com 2. Weibo 3. QQgroups 4. Fetion SMS 1. Customer Development 2. Product Development 3. Marketing Event Hosts: 1. Improve scheduling 2. Time reduction 3. Multi-platform broadcast 4. Recommendations for event related resources F&B/Retail/Entertain ment Shops: 1. Targeted advertisement to events that will happen 1. Developer 2. Large user base on all major SNS 68 19 0 0 00 0 0 0
  • 25. China’s Market Users: Individual event hosts Customer: F&B/Retail/Entert ainment Shops Major SNS: 1. Renren.com 2. Weibo 3. QQgroups 4. Fetion SMS Users: 1. Automated Service Restaurants/Retail Shops: 1. Automated Service Targeted Advertisements: Monthly subscription packages for advertisement on our site. 1. App design and development 2. Server/Web Hosting 3. Marketing cost Major SNS: 1. Renren.com 2. Weibo 3. QQgroups 4. Fetion SMS 1. Customer Development 2. Product Development 3. Marketing Event Hosts: 1. Improve scheduling 2. Time reduction 3. Multi-platform broadcast 4. Recommendations for event related resources F&B/Retail/Entertain ment Shops: 1. Targeted advertisement to events that will happen 1. Developer 2. Large user base on all major SNS 1. Developer 2. Large user base on all major SNS 68 19 0 0 00 0 0 0 Test: Value Proposition for Event Hosts
  • 26.
  • 27. Freshmen: Uncertain about new environment, want to know more about courses to take and which professors are good Sophomore: Care more about campus events and social life Junior: Worry about next steps ( jobs, graduate school, going abroad) and means to get them Senior: Settled for next steps in life and wants to enjoy the rest of college life (party places, restaurants, and other fun places) Insight: Students have different focus during different stage of their college life.
  • 28. Idea: A website that allows college student to benefit from the wisdom of the crowd in making decisions that will impact their lives socially and academically, and make their campus life more colorful. Product FoodRetail Shops Courses Jobs/Interns hips Campus Events …
  • 29. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small medium businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 5. Overseas colleges 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 5. Building overseas Chinese networking 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” Corps 4. Overseas connection Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence, overseas exposure, inter-college, celebrity events Local Businesses: Exposure to students by web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies
  • 30. Users : China college students Customers : Local businesses Users: 1. Make decision based on wisdom of the crowd 2. Student discounts/offers/deals 3. Have fun Local Businesses: 1. Exposure to students 2. Traffic redirect 3. Obtain customer feedback Distribution/User acquisition channel: 1. Renren.com Sponsored Search: Local business pay for traffic on cost-per-click (CPC) model Advertisements: Monthly subscription packages for advertisement on our site. Offers/Deals: Take a percentage cut of offers and deals placed on our site. Local Businesses: 1. Personal service Users: 1. Automated Service 1. Renren.com 2. College administration 1. Customer Development 2. Product Development 3. Marketing 1. Large college student user base in renren.com 2. Content from college administration 3. Details of local businesses around campus 4. Connections to popular people in colleges 1. App design and development 2. Server/Web Hosting 3. Marketing cost 4. Content acquisition cost Content channel: 1. BBS 2. College students 3. School Administration 4. Business review sites 0 00 0 0 0 00 0
  • 31. Users : China college students Customers : Local businesses Users: 1. Make decision based on wisdom of the crowd 2. Student discounts/offers/deals 3. Have fun Local Businesses: 1. Exposure to students 2. Traffic redirect 3. Obtain customer feedback Distribution/User acquisition channel: 1. Renren.com Sponsored Search: Local business pay for traffic on cost-per-click (CPC) model Advertisements: Monthly subscription packages for advertisement on our site. Offer/Deals: Take a percentage cut of offers and deals placed on our site. Local Businesses: 1. Personal service Users: 1. Automated Service 1. Renren.com 2. College administration 1. Customer Development 2. Product Development 3. Marketing 1. Large college student user base in renren.com 2. Content from college administration 3. Details of local businesses around campus 4. Connections to popular people in colleges 1. App design and development 2. Server/Web Hosting 3. Marketing cost 4. Content acquisition cost Content channel: 1. BBS 2. College students 3. School Administration 4. Business review sites 0 00 0 0 0 00 0 Test: Value Proposition for College Students
  • 32.
  • 33.
  • 34.
  • 35.
  • 36. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” companies Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence Local Businesses: Exposure to students through web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 0 0 00 0 0 0 00 0
  • 37. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” companies Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence Local Businesses: Exposure to students through web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 68 68 0 0 0 00 0 0 0 0
  • 38. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small medium businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” companies Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence Local Businesses: Exposure to students through web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 68 68 19 19 87 0 0 0 0 00
  • 39. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small medium businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” companies Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence Local Businesses: Exposure to students through web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 68 68 19 19 87 37 5 8 0 0 29
  • 40. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small medium businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 5. Overseas colleges 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 5. Building overseas Chinese networking 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” Corps 4. Overseas connection Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence, overseas exposure, inter-college, celebrity events Local Businesses: Exposure to students by web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies 68 111 19 19 87 37 5 41 0 0 62
  • 41. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small medium businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 5. Overseas colleges 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 5. Building overseas Chinese networking 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” Corps 4. Overseas connection Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence, overseas exposure, inter-college, celebrity events Local Businesses: Exposure to students by web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies
  • 42. China’s Market Users: Individual event hosts Customer: F&B/Retail/Entert ainment Shops Major SNS: 1. Renren.com 2. Weibo 3. QQgroups 4. Fetion SMS Users: 1. Automated Service Restaurants/Retail Shops: 1. Automated Service Targeted Advertisements: Monthly subscription packages for advertisement on our site. 1. App design and development 2. Server/Web Hosting 3. Marketing cost Major SNS: 1. Renren.com 2. Weibo 3. QQgroups 4. Fetion SMS 1. Customer Development 2. Product Development 3. Marketing Event Hosts: 1. Improve scheduling 2. Time reduction 3. Multi-platform broadcast 4. Recommendations for event related resources F&B/Retail/Entertain ment Shops: 1. Targeted advertisement to events that will happen 1. Developer 2. Large user base on all major SNS 1. Developer 2. Large user base on all major SNS 68 19 0 0 00 0 0 0
  • 43. China’s Market Users: Individual event hosts Customer: F&B/Retail/Entert ainment Shops Major SNS: 1. Renren.com 2. Weibo 3. QQgroups 4. Fetion SMS Users: 1. Automated Service Restaurants/Retail Shops: 1. Automated Service Targeted Advertisements: Monthly subscription packages for advertisement on our site. 1. App design and development 2. Server/Web Hosting 3. Marketing cost Major SNS: 1. Renren.com 2. Weibo 3. QQgroups 4. Fetion SMS 1. Customer Development 2. Product Development 3. Marketing Event Hosts: 1. Improve scheduling 2. Time reduction 3. Multi-platform broadcast 4. Recommendations for event related resources F&B/Retail/Entertain ment Shops: 1. Targeted advertisement to events that will happen 1. Developer 2. Large user base on all major SNS 19 19 1. Developer 2. Large user base on all major SNS 87 19 19 0 00 0 0 0
  • 44. China’s Market Users: 1. Events goers 2. Events Hosts Customers: 1. Local small medium businesses 2. Events Hosts 1. Bid ranking for events 2. Sponsor recommendation 3. Subscription for local businesses 1. Renren.com 2. Campus Map providers 3. Companies with established network with student body 4. Local “Groupon” companies 5. Overseas colleges 1. App design and development 2. Server/Web Hosting 3. Marketing 1. Promotion 2. App Development 3. Marketing 4. Early adopter acquisition 5. Building overseas Chinese networking 1. Student bodies connection 2. User base in renren 3. Sponsor base in “Groupon” Corps 4. Overseas connection Events Hosts: Cost reduction, increased reach, sponsor matching Events Goers: Event info aggregation, Social influence, overseas exposure, inter-college, celebrity events Local Businesses: Exposure to students by web advertisement, Attendants analysis Events Hosts: post- event feedback and social connection Event sponsors: Post- event feedback Distribution + user acquisition: Renren.com Sponsor acquisition: Local “Groupon” companies
  • 45. Users : China college students Customers : Local businesses Users: 1. Make decision based on wisdom of the crowd 2. Student discounts/offers/deals 3. Have fun Local Businesses: 1. Exposure to students 2. Traffic redirect 3. Obtain customer feedback Distribution/User acquisition channel: 1. Renren.com Sponsored Search: Local business pay for traffic on cost-per-click (CPC) model Advertisements: Monthly subscription packages for advertisement on our site. Offers/Deals: Take a percentage cut of offers and deals placed on our site. Local Businesses: 1. Personal service Users: 1. Automated Service 1. Renren.com 2. College administration 1. Customer Development 2. Product Development 3. Marketing 1. App design and development 2. Server/Web Hosting 3. Marketing cost 4. Content acquisition cost Content channel: 1. BBS 2. College students 3. School Administration 4. Business review sites 1. Large college student user base in renren.com 2. Content from college administration 3. Details of local businesses around campus 4. Connections to popular people in colleges 0 00 0 0 0 00 0
  • 46. Users : China college students Customers : Local businesses Users: 1. Make decision based on wisdom of the crowd 2. Student discounts/offers/deals 3. Have fun Local Businesses: 1. Exposure to students 2. Traffic redirect 3. Obtain customer feedback Distribution/User acquisition channel: 1. Renren.com Sponsored Search: Local business pay for traffic on cost-per-click (CPC) model Advertisements: Monthly subscription packages for advertisement on our site. Offers/Deals: Take a percentage cut of offers and deals placed on our site. Local Businesses: 1. Personal service Users: 1. Automated Service 1. Renren.com 2. College administration 1. Customer Development 2. Product Development 3. Marketing 1. App design and development 2. Server/Web Hosting 3. Marketing cost 4. Content acquisition cost Content channel: 1. BBS 2. College students 3. School Administration 4. Business review sites 1. Large college student user base in renren.com 2. Content from college administration 3. Details of local businesses around campus 4. Connections to popular people in colleges 0 00 16 0 16 00 0