1. ICT Policy Research
Leo Van Audenhove
Eric Van Heesvelde

2. THEMATIC AREAS
 Media Policy and Regulation
 Competition policy
 Public and universal service strategies
 Media convergence policy
 Telecom Policy and Regulation
 Fixed and mobile policy and strategy
 Technical regulation numbering, frequency, etc
 eGovernance Policy
 eGovernment and eDemocracy policy
 Digital divide policy
 Innovation Policy
 Living Labs
 Supporting innovation in media and telecom
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3. METHODS
 Benchmarking and comparative analysis
 Where do we stand in comparison?
 What can we learn from others?
 What are the best practices?
 Policy Assessment and Evaluation
 Is policy effective and efficient?
 Why not and how to reformulate?
 Foresight Studies
 What will bring the future?
 How should we anticipate on policy level?
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4. MEDIA - POLICY AND REGULATION
 Public Service Strategies
 Role of Public Service Broadcasting in the digital era
 Media competition
 Convergence
 Digital Switch-over
 In Flanders: 2008
 Research about attitude and use of television
 Insight in drivers and barriers towards digital
television
 Goal: policy recommendations for a successful
analogue switch-off
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5. TELECOM – WIRELESS CITY NETWORKS
 Comparative analysis
 17 wifi city networks (5 US, 12 EU)
 Looking at:
 Goals and motivations
 Social and communications context
 Technical
 Technology used, coverage, topology, bandwith, etc
 Public Private Partnerships models
 Deployment, Financing, Operation
 Outcomes and use of networks
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6. TELECOM – WIRELESS CITY NETWORKS
 Recommondations
 Definition of goals and target groups
 Service packages
 Stimulating innovation
 Avoiding false competition
 Within legal boundaries
 Stimulating local service development
 Stimulating regional innovation
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7. E-GOVERNANCE – INFORMATION SOCIETY
 ICT-monitoring
 Statistical information society indicators
 Benchmarking & Policy evaluation
 Different thematic domains, e.g. e-government, e-learning
 Digital divide
 eInclusion policy
 Mapping out motivations and drivers/barriers for ICT-use
 Shift from access towards use and skills
 Universal Service strategies
 Policy recommendations
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8. E-GOVERNANCE – SERVICES & CHANNELS
 E-government: user-centered and multichannel
 Analyzed from different angels
 Technical perspective
 Usability and User perspective
 Legal perspective
 Formulation of policy recommendations
 International best-practices
 Outcome of research
 Closed workshop
 Validation
 Recommendation
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9. TELECOM & REGULATORY – QoE project
 Radio Networks: rapid introduction of new technologies and services
 Involves need for regulatory transparance
 QoE analyses different essential aspects:
 Frequency management, both national and international
 Licencing and marketentry
 Market regulation
 Numbering
 Access to emergency services
 Service Level Agreements and QoS
 Team of lawyers, engineer and other specialists
 With direct links to Belgian, European and ITU Regulatory bodies
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10. Innovation Policy - Proeftuinen
 Comparative analysis, 24
cases
 Policy goals vs. Legal
frameworks vs. Market
dynamics
 Focus on Public-Private
models
 Critical survey and Lessons Learned
 Added value of Open Innovation Platforms
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