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54% 36%
Bridging the IT & Business GapBridging the IT & Business Gap
Business
58%
41%
62%
33%
sees IT as a
speed bump
46%
think relying solely
on IT creates
an operational
challenge
37%
think IT struggles
to support
onboarding B2B
community members
33%
think IT can’t support
member technical
requirements
486
average number
of members in an
organization's
B2B community
73%
of companies use
email attachments
for B2B
communications
44%
of companies
use phones for
B2B transactions
Natural adversaries? Maybe. But B2B integration depends on Business & IT working through
their different viewpoints to find a way to effectively collaborate.
How can Business & IT overcome decades of mistrust?
Both IT and Business agree:
B2B integration is vital to enterprises providing:
Improved strategic relationships
IT
has too much pressure
and too few resources
READ THE WHITEPAPER TO FIND OUT
Reduced cost
Increased revenue
ITBusiness
IT thinks the integration impact
will be tactical, and feelsexpectations are unfairly high.
Business thinks integration will have
a strategic impact, but doesn’t have
confidence in IT’s abilities.
They disagree on the business impact of achieving B2B integration.
$

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Bridging the Business and IT Gap

  • 1. 54% 36% Bridging the IT & Business GapBridging the IT & Business Gap Business 58% 41% 62% 33% sees IT as a speed bump 46% think relying solely on IT creates an operational challenge 37% think IT struggles to support onboarding B2B community members 33% think IT can’t support member technical requirements 486 average number of members in an organization's B2B community 73% of companies use email attachments for B2B communications 44% of companies use phones for B2B transactions Natural adversaries? Maybe. But B2B integration depends on Business & IT working through their different viewpoints to find a way to effectively collaborate. How can Business & IT overcome decades of mistrust? Both IT and Business agree: B2B integration is vital to enterprises providing: Improved strategic relationships IT has too much pressure and too few resources READ THE WHITEPAPER TO FIND OUT Reduced cost Increased revenue ITBusiness IT thinks the integration impact will be tactical, and feelsexpectations are unfairly high. Business thinks integration will have a strategic impact, but doesn’t have confidence in IT’s abilities. They disagree on the business impact of achieving B2B integration. $