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Ökad kontroll genom ett CFO Dashboard
    Jenny Hellström, IBM Business Analytics,IBM
    16 September 2010




1
Uncertainty – The New Normal
    Velocity and Volatility




                              “Over 60% of Finance executives believe
                              that when the recovery takes hold, the
                              heightened uncertainty in the business
                              will remain”
                              CFO Magazine/Duke University Business
                              Outlook, September 2009




2                                                 IBM PERFORMANCE EVENTS
The role of the CFO’s is changing
      I Norden var det 90% - Norden rules!
                                               Elevated Role of Finance
                             Role of Finance in Driving Decisions Across the Enterprise

    Enterprise cost reduction management               45%               44%
    Selection of key performance indicators            47%               41%
                  Capital asset management           34%            50%
                            Risk management           41%            42%
                     Prioritization of resource
                                      allocation        53%              26%
                  Strategic revenue planning               54%        24%
     Business model innovation/ reshaping                  59%           19%
                                                                                  Advisor (e.g., analysis and insight)
          Information management strategy             39%          33%            Decision Maker (e.g., create a plan)

                                                   Over 70% of CFOs believe they have an
                                                   advisory or decision making role on the
                                                   Enterprise agenda.
Source: 2010 IBM Global CFO study

3                                                                                    IBM PERFORMANCE EVENTS
…Improve effectiveness on the enterprise agenda
                                                                                                      Importance
                                                                                                      Effectiveness
                                    CFO Agenda: Importance vs. Effectiveness
                   RANK                                                                                 GAP
                                      Developing your people in the                                      35%
                                              Finance organization
                                      Executing continuous Finance                                       28%
        Core                                 process improvements
      Finance                  Strengthening compliance programs
                                                                                                         16%
                                              and internal controls
                                            Driving Finance function
                                                       cost reduction                                    9%

                                    Driving integration of information
                                                across the enterprise                                    34%
                           1                    Providing inputs into
                           1                     enterprise strategy                                     28%
    Enterprise                              Supporting / managing /
                                                                                                         26%
     Focused                                mitigating enterprise risk

                           2                 Measuring / monitoring
                           2                 business performance                                        23%
                           3
                           3        Driving enterprise cost reduction                                    21%

                                                                     0%   20%   40%   60%      80%    100%
Source: 2010 IBM Global CFO study

4                                                                                           IBM PERFORMANCE EVENTS
Financial efficiency Challenges
    - due to issues related to automation and standards




       Nearly 40% of enterprises
       produce financial metrics
               manually                    Finance continues to
                                         spend nearly 50% of time
                                         on transactional activities

         Over 35% lack a common
            reporting platform
                                              Over 25% lack the
                                           necessary common data
                                          definitions and processes

                                                           Source: 2010 IBM Global CFO study

5                                                         IBM PERFORMANCE EVENTS
Business Insights Challenges
    - due to issues related to automation and standards




           Nearly 50% lack
             a common
          planning platform               55% not satisfied with
                                        their operational planning
                                              and forecasting
                                           analytical capability
           Over 50% manually
          producing operational
                metrics                       44% are poor to
                                           average at anticipating
                                              external forces

                                                           Source: 2010 IBM Global CFO study

6                                                         IBM PERFORMANCE EVENTS
4 Finance profiles


                                    High

                1




                2                                   32%             23%
                            Finance
                           Efficiency
                3




                4
                                    Low             33%             12%
                                           Low                      High
                                                 Business Insight

                                             5            6          7

Source: 2010 IBM Global CFO study

7                                                                          IBM PERFORMANCE EVENTS
What to do to raise the Financial eff?



           Process Ownership              Common Ledger and Accounting                 Alt models for transactional activitites


                                                                                     Enterprises
                                                                                     with Finance          50%
    Enterprises
    with Finance               77%
                                                Enterprises
                                                with Finance         98%              efficiency                     27%
     efficiency                                  efficiency                                                          higher

                                                  All other
                                                               49%         100%
      All other
     enterprises
                        35%      120%            enterprises

                                                                           higher
                                                                                       All other
                                                                                      enterprises
                                                                                                          45%
                                     higher




                                                                       Corporate
             Standard data               Standard Chart              philosophy of                       Standard
              definitions                 of Accounts                 information                        processes
                                                                       standards




8                                                                                                    IBM PERFORMANCE EVENTS
What to do to raise the business insights?



               Timely financial and operational metrics                                 Establishing standards for non-financial data


                Finance                                    Finance
             organizations                              organizations
              with strong            73%                 with strong              61%                    Finance
               business                                   business                                  organizations with
                                                                                                                                      53%
    Financial insight                         Operational insight                       42%
                                                                                                     strong business
                                       28%      Metrics
                                                                                                          insight
     Metrics                           more                                             more
                                                                                                                                        51%
                                                             All other                                                                  more
                  All other                                                 43%
                               57%                          enterprises
                 enterprises
                                                                                                  All other enterprises         35%




                                                     Operational
                                                                            Finance            Common
                                                    planning and
                                                                             talent            planning
                                                     forecasting
                                                                          development          platform
                                                      capability


9                                                                                                                         IBM PERFORMANCE EVENTS
Provide a CFO dashboard with an enterprise
     focus
                                                            Jenny Hellström

                                       CFO Dashboard
                                       Anticipate & Shape




                                                             Eller... IBM Cognos CFO dashboard

         General
                          Planning &           Risk
       Accounting &
                         Performance        Management
         Financial
                         Management
       Management
                      Trusted Information




10                                                                       IBM PERFORMANCE EVENTS
General Accounting & Financial Management
                                               CFO Dashboard
                                               Account & Control   • Automate production of key
                                                                     financial metrics
                                                                   • Dynamic reporting
                                                                   • Ad-hoc Analysis
                                                                   • Business self-service



     Accounts
     Receivables
     & Payables    Asset
                   Analysis

                                                                                             Product &
                              Balance
                                                                                             Sales
                              Sheet &
                                                                                             Analysis
                              General
                              Ledger
                                        Customer
                                        Payment
                                        History

                                                   Days Sales
                                                   Overdue



11                                                                        IBM PERFORMANCE EVENTS
Planning & Performance Management
                         CFO Dashboard
                         Visibility & Control   • Incorporate KPIs from revenue,
                                                  expense, workforce, capital and
                                                  operational plans and forecasts
                 Best           +3%
                                                • Integrate what-if scenario planning
      Revenue    Base           +0%             • Evaluate performance gaps

                 Worst          -7%




12                                                           IBM PERFORMANCE EVENTS
Risk Management
                       CFO Dashboard
                       Assess & Respond   • Define and monitor Key Risk
                                            Indicators (KRIs)
                                          • Model and incorporate risk
                                            events, effects and risk-
                                            mitigating initiatives
                                          • Reflect into strategic and
                                            operational plans




13                                                 IBM PERFORMANCE EVENTS
Where to create the CFO-dashboard?



      New unified workspace:
      Self service dashboard assembly
      Interact & analyze
      Share & collaborate
      Search assisted authoring
      Data exploration & ability to “do more”




      Benefits
       Faster time to better decisions
       Powerful analysis and in-place data exploration
       Better utilization of existing BI assets
       Business User self service
       Reduces IT bottlenecks




14                                                       IBM PERFORMANCE EVENTS
15   IBM PERFORMANCE EVENTS
16   IBM PERFORMANCE EVENTS
Tack för er tid!



     Jenny Hellström, IBM FPM Specialist
        Jenny.hellstrom@se.ibm.com
                070-793 29 49


17                                     IBM PERFORMANCE EVENTS

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IBM Cognos - Få kontroll med ett CFO Dashboard

  • 1. Ökad kontroll genom ett CFO Dashboard Jenny Hellström, IBM Business Analytics,IBM 16 September 2010 1
  • 2. Uncertainty – The New Normal Velocity and Volatility “Over 60% of Finance executives believe that when the recovery takes hold, the heightened uncertainty in the business will remain” CFO Magazine/Duke University Business Outlook, September 2009 2 IBM PERFORMANCE EVENTS
  • 3. The role of the CFO’s is changing I Norden var det 90% - Norden rules! Elevated Role of Finance Role of Finance in Driving Decisions Across the Enterprise Enterprise cost reduction management 45% 44% Selection of key performance indicators 47% 41% Capital asset management 34% 50% Risk management 41% 42% Prioritization of resource allocation 53% 26% Strategic revenue planning 54% 24% Business model innovation/ reshaping 59% 19% Advisor (e.g., analysis and insight) Information management strategy 39% 33% Decision Maker (e.g., create a plan) Over 70% of CFOs believe they have an advisory or decision making role on the Enterprise agenda. Source: 2010 IBM Global CFO study 3 IBM PERFORMANCE EVENTS
  • 4. …Improve effectiveness on the enterprise agenda Importance Effectiveness CFO Agenda: Importance vs. Effectiveness RANK GAP Developing your people in the 35% Finance organization Executing continuous Finance 28% Core process improvements Finance Strengthening compliance programs 16% and internal controls Driving Finance function cost reduction 9% Driving integration of information across the enterprise 34% 1 Providing inputs into 1 enterprise strategy 28% Enterprise Supporting / managing / 26% Focused mitigating enterprise risk 2 Measuring / monitoring 2 business performance 23% 3 3 Driving enterprise cost reduction 21% 0% 20% 40% 60% 80% 100% Source: 2010 IBM Global CFO study 4 IBM PERFORMANCE EVENTS
  • 5. Financial efficiency Challenges - due to issues related to automation and standards Nearly 40% of enterprises produce financial metrics manually Finance continues to spend nearly 50% of time on transactional activities Over 35% lack a common reporting platform Over 25% lack the necessary common data definitions and processes Source: 2010 IBM Global CFO study 5 IBM PERFORMANCE EVENTS
  • 6. Business Insights Challenges - due to issues related to automation and standards Nearly 50% lack a common planning platform 55% not satisfied with their operational planning and forecasting analytical capability Over 50% manually producing operational metrics 44% are poor to average at anticipating external forces Source: 2010 IBM Global CFO study 6 IBM PERFORMANCE EVENTS
  • 7. 4 Finance profiles High 1 2 32% 23% Finance Efficiency 3 4 Low 33% 12% Low High Business Insight 5 6 7 Source: 2010 IBM Global CFO study 7 IBM PERFORMANCE EVENTS
  • 8. What to do to raise the Financial eff? Process Ownership Common Ledger and Accounting Alt models for transactional activitites Enterprises with Finance 50% Enterprises with Finance 77% Enterprises with Finance 98% efficiency 27% efficiency efficiency higher All other 49% 100% All other enterprises 35% 120% enterprises higher All other enterprises 45% higher Corporate Standard data Standard Chart philosophy of Standard definitions of Accounts information processes standards 8 IBM PERFORMANCE EVENTS
  • 9. What to do to raise the business insights? Timely financial and operational metrics Establishing standards for non-financial data Finance Finance organizations organizations with strong 73% with strong 61% Finance business business organizations with 53% Financial insight Operational insight 42% strong business 28% Metrics insight Metrics more more 51% All other more All other 43% 57% enterprises enterprises All other enterprises 35% Operational Finance Common planning and talent planning forecasting development platform capability 9 IBM PERFORMANCE EVENTS
  • 10. Provide a CFO dashboard with an enterprise focus Jenny Hellström CFO Dashboard Anticipate & Shape Eller... IBM Cognos CFO dashboard General Planning & Risk Accounting & Performance Management Financial Management Management Trusted Information 10 IBM PERFORMANCE EVENTS
  • 11. General Accounting & Financial Management CFO Dashboard Account & Control • Automate production of key financial metrics • Dynamic reporting • Ad-hoc Analysis • Business self-service Accounts Receivables & Payables Asset Analysis Product & Balance Sales Sheet & Analysis General Ledger Customer Payment History Days Sales Overdue 11 IBM PERFORMANCE EVENTS
  • 12. Planning & Performance Management CFO Dashboard Visibility & Control • Incorporate KPIs from revenue, expense, workforce, capital and operational plans and forecasts Best +3% • Integrate what-if scenario planning Revenue Base +0% • Evaluate performance gaps Worst -7% 12 IBM PERFORMANCE EVENTS
  • 13. Risk Management CFO Dashboard Assess & Respond • Define and monitor Key Risk Indicators (KRIs) • Model and incorporate risk events, effects and risk- mitigating initiatives • Reflect into strategic and operational plans 13 IBM PERFORMANCE EVENTS
  • 14. Where to create the CFO-dashboard? New unified workspace: Self service dashboard assembly Interact & analyze Share & collaborate Search assisted authoring Data exploration & ability to “do more” Benefits Faster time to better decisions Powerful analysis and in-place data exploration Better utilization of existing BI assets Business User self service Reduces IT bottlenecks 14 IBM PERFORMANCE EVENTS
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  • 17. Tack för er tid! Jenny Hellström, IBM FPM Specialist Jenny.hellstrom@se.ibm.com 070-793 29 49 17 IBM PERFORMANCE EVENTS