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Claire Lustig Rochet
Bernard Tollec
The XXI century approach
for transforming
organisations
Appreciative
Inquiry
English version
We have reached the end of « problem
solving » as an approach capable of
inspiring, mobilizing, and accompanying
change in organisations.
Developing organisations in the future will be
done through approaches valuing talents and
forces, and accelerating collective learning
from all the stakeholders.
The beginning of the story (1-3)
The specifics of AI (4-12)
The key principles (13-19)
How to operate: the 5D (20-27)
Appreciative Questioning (28)
Concrete Examples (29-39)
Resources (40-65)
If you want to start (66-73)
5 D
the beginning of the story
It all starts in the US in Cleveland in the early 80’s
5 D
1986
1980
First	
  presentation	
  	
  of	
  	
  Cooperrider	
  ’s	
  work	
  on	
  
Appreciative	
  Inquiry.	
  His	
  work	
  is	
  first	
  not	
  well	
  
received.
A bit of history
In 1980 an Organizational Development student at Case Western University in Cleveland, David Cooperrider starts a PhD research on the Cleveland
Clinic, an 8000 people well known body in the health care industry. His aim is to « explore, describe and propose an action oriented approach to
organizational inquiry which is uniquely intended for the study and enhancement of organizational innovation » .Working over 5 years with several
teams in the clinic, all levels of management, and functional roles in the organisation, He progressively creates an approach aimed at developing an
« egalitarian organisation ». This work has initiated a vast movement worldwide in various contexts : public sector, private businesses, non -profit,
education, religious organisations, consulting, personal development, coaching …
	
  Start	
  of	
  Cleveland	
  Clinic	
  project	
  	
  	
  	
  
A young student, David
Cooperrider starts work on an
Organizational Development
project
Cooperrider	
  finishes	
  his	
  PhD	
  
dissertation	
  on	
  Appreciative	
  
Inquiry,	
  giving	
  birth	
  to	
  a	
  new	
  OD	
  
approach	
  
The book « Appreciative Management &
Leadership ». is published. One of the most
powerful chapters : « Positive Image - Positive
Action »
1990
1984
1
If you wish to go further
You may download this entire ebook and watch the video « Appreciative
Inquiry : a positive in organisation and leadership transformation »
2
Thank you !
Bernard Tollec
www.involve-consulting.com
web TV Involve-Consulting
www.appreciative-inquiry.fr
btollec@involve-consulting.com
Claire Lustig Rochet
www.appreciativetransitions.com/
www.appreciative-inquiry.fr
clr.conseils@icloud.com
What is Appreciative inquiry (ebook to download)

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What is Appreciative inquiry (ebook to download)

  • 1. Claire Lustig Rochet Bernard Tollec The XXI century approach for transforming organisations Appreciative Inquiry English version
  • 2. We have reached the end of « problem solving » as an approach capable of inspiring, mobilizing, and accompanying change in organisations. Developing organisations in the future will be done through approaches valuing talents and forces, and accelerating collective learning from all the stakeholders.
  • 3. The beginning of the story (1-3) The specifics of AI (4-12) The key principles (13-19) How to operate: the 5D (20-27) Appreciative Questioning (28) Concrete Examples (29-39) Resources (40-65) If you want to start (66-73) 5 D
  • 4. the beginning of the story It all starts in the US in Cleveland in the early 80’s 5 D
  • 5. 1986 1980 First  presentation    of    Cooperrider  ’s  work  on   Appreciative  Inquiry.  His  work  is  first  not  well   received. A bit of history In 1980 an Organizational Development student at Case Western University in Cleveland, David Cooperrider starts a PhD research on the Cleveland Clinic, an 8000 people well known body in the health care industry. His aim is to « explore, describe and propose an action oriented approach to organizational inquiry which is uniquely intended for the study and enhancement of organizational innovation » .Working over 5 years with several teams in the clinic, all levels of management, and functional roles in the organisation, He progressively creates an approach aimed at developing an « egalitarian organisation ». This work has initiated a vast movement worldwide in various contexts : public sector, private businesses, non -profit, education, religious organisations, consulting, personal development, coaching …  Start  of  Cleveland  Clinic  project         A young student, David Cooperrider starts work on an Organizational Development project Cooperrider  finishes  his  PhD   dissertation  on  Appreciative   Inquiry,  giving  birth  to  a  new  OD   approach   The book « Appreciative Management & Leadership ». is published. One of the most powerful chapters : « Positive Image - Positive Action » 1990 1984 1
  • 6. If you wish to go further You may download this entire ebook and watch the video « Appreciative Inquiry : a positive in organisation and leadership transformation » 2
  • 7. Thank you ! Bernard Tollec www.involve-consulting.com web TV Involve-Consulting www.appreciative-inquiry.fr btollec@involve-consulting.com Claire Lustig Rochet www.appreciativetransitions.com/ www.appreciative-inquiry.fr clr.conseils@icloud.com