Experts’ Validation Workshop on the topic of Measuring the impact of eInclusion actors on Digital Literacy. IPTS-JRC, Seville, 3-4 May 2012

1. eInclusion Intermediaries in Europe
Horizon 2020
H i
Ismael Peña-López
@ictlogist
Universitat Oberta de Catalunya
Experts’ Validation Workshop on the topic of
Measuring th i
M i the impact of eInclusion actors on Di it l Lit
t f I l i t Digital Literacy.
IPTS-JRC, Seville, 3-4 May 2012

2. Information society? Governments
Information society? Governments
Infrastructures ICT Sector Legal Content and
Framework
F k Services
S i
Supply
Assets
A
Enterprises
E t i
ICT (Sector)
Availability
Regulation
Economy
mand
Flows
Intensity of
Dem
Use

3. Information society? Citizens
Information society? Citizens
Infrastructures ICT Sector Content and
Services
S i
Supply
Assets
A
Availability
mand
Flows
Affordability
Dem

4. Information society: Current scenario
Information society: Current scenario
Infrastructures ICT Sector Legal Content and
Framework
F k Services
S i
Supply
Assets
A
Enterprises
E t i
ICT (Sector)
Availability Availability
Regulation
Economy
mand
Flows
Intensity of
Affordability
Dem
Use

5. Current scenario
Current scenario
• Last mile issues about to be solved.
solved
• Physical access to infrastructures generally not a barrier.
• Increasing supply of content and services.
BUT
• Advanced (digital) competence required.
( g ) p q
• Stable share of refuseniks.

6. eInclusion Intermediaries:
eInclusion Intermediaries:
filling the gaps
Infrastructures ICT Sector Digital Skills Legal Content and
Framework
F k Services
S i
Supply
Assets
A
Enterprises
E t i
Digital ICT (Sector)
Availability Availability
Literacy Level Regulation
Economy
mand
Information
Flows
Digital
Society QUALITY of
Affordability Workforce Literacy
Dem
Strategies Use
Training
and Policies

7. Gap (!?) of access to infrastructures
Gap (!?) of access to infrastructures
telecentre/library e‐centre
e centre
?
Ø (disappear) cybercafé
profit / sustainability

8. Gap of digital literacy
Gap of digital literacy
Technological Literacy
Get Monitor Identity
y Multimedia
Informational
Digital Presence Media Literacy
Literacy
Manage
M Define
D fi Network
N t k Crossmedia
C di
e-Awareness

9. Gaps of the technology cycle
Gaps of the technology cycle
*
Appropriation
*
Transformation Adaptation
Improvement
(*) Not everyone, not everywhere

10. A forecast/proposal: networks
A forecast/proposal: networks
• From the Telecentre to the ICT Centre
• insourcing telecentres into organizations
• From the Telecentre to Telecentre networks
• outsourcing (
t i (some) t l
) telecentre administration
t d i i t ti

11. A forecast/proposal: partnerships
A forecast/proposal: partnerships
• Partnerships with governments:
• e-Government
• ICT and education
• Partnerships with the private sector:
• e-Commerce
e Commerce
• Strategic consultancy
Mix of not for profit/subsidised & for profit activity
not-for-profit/subsidised for-profit

12. A forecast/proposal: communities
A forecast/proposal: communities
•F
From the ICT Centre to the Centre-with-ICT
th C t t th C t ith ICT
• Community based:
• civic centres
• schools
• Local entrepreneurs based:
• living labs
g
• social entrepreneurs

13. To cite this work:
Peña-López, Ismael. (2012) eInclusion Intermediaries in Europe: horizon 2020. Experts’
e a ópe , s ae ( 0 ) e c us o te ed a es u ope o o 0 0 pe ts
Validation Workshop on the topic of Measuring the impact of eInclusion actors on Digital
Literacy. IPTS-JRC, Seville, 3-4 May 2012.
http://ictlogy.net/presentations/20120503_ismael_pena lopez_ einclusion intermediaries europe horizon 2020.pdf
http://ictlogy.net/presentations/20120503 ismael pena-lopez -_einclusion_intermediaries_europe_horizon_2020.pdf
To contact the author:
http://ictlogy.net
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