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Practical Fundamentals of Voice over Internet 
Protocol (VOIP) for Engineers and Technicians 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
Definition 
“ Voice Over IP (VOIP) is a converged network application that 
allows voice, data, video and fax to be transported over existing IP 
data networks instead of conventional Public Switched Telephone 
Network (PSTN).” 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
Voice 
Data 
Networks 
Packet Voice 
IP Data 
IP+ATM 
IP Data 
IP Telephony 
Circuit Switched Networks (TDM) 
IP 
Packet Switched (Converged) 
Networks 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
VOIP 
• Is a Layer 3 network protocol 
• Uses Layer 2 point-to-point or link layer protocols 
(such as PPP,Frame relay or ATM for its transport) 
• Digital Signal Processors (DSPs) segment the voice 
signal into frames and store them in voice packets. 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
Voice 
Source 
Voice 
VOIP BASIC DIAGRAM 
Managed 
IP CLOUD 
Digital 
Signal 
ADC DAC Destination 
Analogue 
Signal 
Analogue 
Signal 
Digital 
Signal 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
VOIP 
• Voice packets are transported via IP in compliance 
with voice communication protocols or standards 
– Such as H.323 ,Media Gateway Control 
Protocol(MGCP) or Session Initiation Protocol (SIP) 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
Relationship of OSI and VOIP 
OSI Layer 
Number 
OSI layer 
Name 
VOIP Protocols and 
Functions 
7 Application Net Meeting 
6 Presentation CODECS 
5 Session H.323/MGCP/SIP 
4 Transport RTP/TCP/UDP 
3 Network IP 
2 Data Link Frame Relay, ATM, 
Ethernet, PPP 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
IP in VOIP 
IP is an attractive choice for voice transport 
because: 
• Lower Equipment Cost – 
– IP based switch architecture is an open and distributed 
architecture 
– Modular in concept 
• Integration of Voice and Data application – 
– IP offers a converged and unified platform for transport 
of data as well as voice 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
IP in VOIP 
• Optimum Bandwidth Utilization – 
– Many bandwidth efficient coding algorithms have been 
developed which are bandwidth efficient. 
• Universal Acceptance and Availability of IP as a 
networking protocol 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
Problems in VOIP 
The problems in implementing VOIP are – 
• Speech Quality – 
– IP basically designed for transporting data traffic 
– Data traffic is asynchronous can tolerate delay 
– Any appreciable delay in receipt of voice packet badly impairs 
quality of speech. 
• Delay – 
– Voice does not tolerate delay 
– ITU-T recommendation G.114 states that the round trip delay 
should be less than 300 ms for telephony applications 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
Problems in VOIP 
• Jitter-Jitter is variation in delay – is caused in IP networks in 
two ways: 
– Packets take different routes from source to destination and 
experience different delays 
– Different packets experience different queuing time (due to 
sharing of available resources by different users) 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
Problems in VOIP 
Packet loss – 
• VOIP is based on packet switched network 
architecture 
– Voice is first digitized, packetized and then transported 
in the form of packets 
• If packets are lost in transit 
– Any retransmission will introduce delay 
– Voice quality impaired 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
Problems in VOIP 
• Power Over Ethernet – 
– Traditional PSTN Telephones are DC powered on the 
same conductors 
– For VOIP on LAN environment 
• 802.3af compliant powered Ethernet Switches 
• Picker 
• Two Methods are – 
– (Injector) + (POE compatible Device) 
– (Injector) + (non-POE compatible Device)+(Picker) 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
DO YOU WANT TO KNOW MORE? 
If you are interested in further training or information, 
please visit: 
http://idc-online.com/slideshare 
Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss

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Practical Fundamentals of Voice over IP (VoIP) for Engineers and Technicians

  • 1. Practical Fundamentals of Voice over Internet Protocol (VOIP) for Engineers and Technicians Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 2. Definition “ Voice Over IP (VOIP) is a converged network application that allows voice, data, video and fax to be transported over existing IP data networks instead of conventional Public Switched Telephone Network (PSTN).” Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 3. Voice Data Networks Packet Voice IP Data IP+ATM IP Data IP Telephony Circuit Switched Networks (TDM) IP Packet Switched (Converged) Networks Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 4. VOIP • Is a Layer 3 network protocol • Uses Layer 2 point-to-point or link layer protocols (such as PPP,Frame relay or ATM for its transport) • Digital Signal Processors (DSPs) segment the voice signal into frames and store them in voice packets. Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 5. Voice Source Voice VOIP BASIC DIAGRAM Managed IP CLOUD Digital Signal ADC DAC Destination Analogue Signal Analogue Signal Digital Signal Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 6. VOIP • Voice packets are transported via IP in compliance with voice communication protocols or standards – Such as H.323 ,Media Gateway Control Protocol(MGCP) or Session Initiation Protocol (SIP) Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 7. Relationship of OSI and VOIP OSI Layer Number OSI layer Name VOIP Protocols and Functions 7 Application Net Meeting 6 Presentation CODECS 5 Session H.323/MGCP/SIP 4 Transport RTP/TCP/UDP 3 Network IP 2 Data Link Frame Relay, ATM, Ethernet, PPP Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 8. IP in VOIP IP is an attractive choice for voice transport because: • Lower Equipment Cost – – IP based switch architecture is an open and distributed architecture – Modular in concept • Integration of Voice and Data application – – IP offers a converged and unified platform for transport of data as well as voice Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 9. IP in VOIP • Optimum Bandwidth Utilization – – Many bandwidth efficient coding algorithms have been developed which are bandwidth efficient. • Universal Acceptance and Availability of IP as a networking protocol Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 10. Problems in VOIP The problems in implementing VOIP are – • Speech Quality – – IP basically designed for transporting data traffic – Data traffic is asynchronous can tolerate delay – Any appreciable delay in receipt of voice packet badly impairs quality of speech. • Delay – – Voice does not tolerate delay – ITU-T recommendation G.114 states that the round trip delay should be less than 300 ms for telephony applications Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 11. Problems in VOIP • Jitter-Jitter is variation in delay – is caused in IP networks in two ways: – Packets take different routes from source to destination and experience different delays – Different packets experience different queuing time (due to sharing of available resources by different users) Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 12. Problems in VOIP Packet loss – • VOIP is based on packet switched network architecture – Voice is first digitized, packetized and then transported in the form of packets • If packets are lost in transit – Any retransmission will introduce delay – Voice quality impaired Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 13. Problems in VOIP • Power Over Ethernet – – Traditional PSTN Telephones are DC powered on the same conductors – For VOIP on LAN environment • 802.3af compliant powered Ethernet Switches • Picker • Two Methods are – – (Injector) + (POE compatible Device) – (Injector) + (non-POE compatible Device)+(Picker) Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss
  • 14. DO YOU WANT TO KNOW MORE? If you are interested in further training or information, please visit: http://idc-online.com/slideshare Technology www.idc-online.com/slideshare Technology TTrraaiinniinngg tthhaatt Wwoorrkkss