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Ministry of Defence
Ideas Management
                       Stuart Laws
                 GEMS Scheme Manager
Understanding the problem

  •   An inability to take tough, timely decisions in the Defence interest.

  •   Weaknesses in the Department’s ability to think strategically.

  •   Delivery arms which are disempowered and have their inputs micro-
      managed by the Head Office, but are not held to account for their
      outputs.

  •   Concerns with the profile and priority given to joint enabling military
      capabilities within Defence.

  •   Continuing inefficiency in the current model.

  •   Concerns over whether Defence makes the most effective use of the
      Service and civilian manpower.



                                                                                2
Defence Reform:
Key Recommendations (of 53)
  •   Strengthen top level decision making
            - New smaller Defence Board chaired by SofS

  •   Smaller and more strategic Head Office
            - High level investment decisions, strategic direction, holding to account

  •   Focus Service Chiefs on running their Service
            - Empowered with greater freedom and accountability

  •   Strengthen financial and Performance Management
            - Legacy of affordability

  •   Improve ability to deliver joint capabilities
            - Create a Joint Forces Command

  •   Ensure enabling services are efficient, effective and professional
            - Create Defence Infrastructure and Defence Business Services

  •   Manage and use senior military and civilians more effectively
            - Longer postings, more transparency and career management

                                                                                         3
New Defence Operating Model
                                                                                 Prime Minister
                                                                           & National Security Council

                                                                          Defence Secretary & Ministers


                                                               Defence Board
                              Direct             SofS, Min, PUS, CDS, DGFin, CDM, 3 NEDs

                                                                                     Head Office

                                                                              Strategic
               Proposed             Agree solution                          requirement      Proposed                       CDS directive
                solution              & budget                                & budget        solution

                           Enable                                                 Generate and                                    Operate
                                                 Requirement                        Develop               Operations
               Defence Business                                                                            specific
                                                                                                         requirement
                   Services                                                    Navy Command
                                                     Systems & services




                     Defence




                                                                                                           Force Elements
                   Infrastructure




                                                                                                                                                  Operations
    Industry




                                                                                Land Command                                      PJHQ
                           DSTL                                                                                                   DSF

                                                                                  Air Command                               Within Joint Forces
                       Acquire                                                                                                  Command

                           DE&S                                                   Joint Forces
                                                 Requirement                       Command               Joint training
                                                  & budget                                               requirement
                  Account



                                                                                                                                                               4
5
GEMS Background

•   Introduced in April 1996 as the single Defence-wide suggestion
    scheme.

•   Covers all MOD civilian and Service personnel, ex-employees, directly
    employed MOD contractors and their staff and agency staff.

•   All staff covered by the GEMS Scheme have direct access to the
    scheme without the need for clearance or approval through their Line
    Management or Reporting Officer.

•   Award decisions are devolved to the local level wherever possible to
    facilitate a prompt response to those contributing suggestions.

•   Not a substitute for reporting shortcomings in materiel, design or health
    & safety procedures through the normal administrative channels or for
    rewarding good work.

                                                                            6
Purpose

Primary Aims of the Scheme
  – Promote and Encourage Ideas that
    improve efficiency or organisation within
    the Department
  – Improve Ways of Working

Secondary Aim of the Scheme
  – Save the Department Money

                                                7
GEMS – Past Suggestions




Rapid Deployment Vehicle Citadel Concept
The proposal was to use the RDVs as a first echelon communications “Citadel” that could be quickly
air transported into hostile environments. They would then operate independently, with little or no
assistance from any other outside agencies.
Communications equipment would be contained within four air transportable Land Rovers and
trailers, providing satellite rear links, high speed data transfer, RAF CCIS, J2 systems, secure voice
capability, as well as UHF, VHF and long hall H.F. communications.
In addition to carrying the communications equipment, the RDV Citadel would also form the command
post, and carry a purpose built tent designed and developed to facilitate this.
                                                                                                 8
GEMS – Past Suggestions




Safe handling of splinted carbon fibre helicopter blades
Military helicopters are fitted with rotor blades constructed of carbon fibre composite which, in the
event of a crash, tend to shatter producing shards of thin, strong carbon fibre composite. These may
also be contaminated with body fluids or human tissue presenting a serious risk of injury or exposure
to viruses to those responsible for recovering the wreckage.
Traditionally, splintered rotor blades were placed into thick polythene tubing, but the shards frequently
punctured the polythene, leaving the sharp ends exposed. This proposal suggested using a roll of
industrial cling-film tightly wrapped around the splintered blade which gathered all the splintered ends
together, thus minimising the risk of injury to personnel.
                                                                                                     9
GEMS – Past Suggestions




Development of the Rail Rack
Due to the lack of maintenance facilities, the narrow gauge locomotive fleet at DMC Eastriggs was
not being adequately being maintained. The Defence Rail & Container Services management
declared this to be unacceptable on safety grounds and subsequently threatened to withdraw the
locomotives used at DMC Eastriggs from service.
To address this problem, a group of 3 suggestors devised a modified Drops Flat-Rack to transport the
locomotives the 7 miles to DMC Longtown where essential maintenance and repairs could be carried
out. The flat-rack was dropped at the end of an open section of track and the locomotive driven on.
Safe transportation to DMC Longtown could then take place and then by putting the rack onto an
elevating hoist, unimpeded access could be gained to the underside of the locomotive for servicing.
                                                                                               10
GEMS – Past Suggestions




Enhanced Vehicle Protection System
Initiated by the upsurge of terrorist attacks on UK forces in Iraq, this GEMS suggestion proposed a
method of providing additional protection to the cabs of “B” type vehicles such as Land Rovers and
Trucks etc.
The suggestion consists of fitting locally manufactured armour packs to the vehicles. The packs are
made up of curtains containing body armour plates fixed to the front, sides and rear of the cabs, with
further enhancements made to the crew seating and floor pans of the vehicles. This additional armour
has been fully assessed for engineering quality, safety, and cost and has now been fully endorsed by
the equipment IPTs for use in theatre.
                                                                                                 11
GEMS – Past Suggestions




RN Mobile Learning Project

The RN Mobile Learning Project’s principal aim is to improve the pre-career course preparation (and
subsequent pass rates) by RN trainees through the utilisation of innovative mobile technology. The
use of rapid authorising software has enabled MWS staff to capture the content of mathematics and
engineering lessons and publish them in recognised multimedia formats and bandwidths, both for on
and off-line use. The Sony Playstation Portable (PSP) is one such Mobile Learning Technology and
utilises the most recent hardware and software developments, harnessing the gaming platform
understanding of today’s young trainee in a way never before exploited.
                                                                                               12
GEMS – Past Suggestions




Development of Apache Helicopter’s Forward
Servicing Package
The suggestion was to replace the 300 hour service, which took 75 days, with a smaller Forward
Servicing Package. This package would cover all critical depth inspections in the forward area whilst
dropping all non-necessary airworthiness checks. The Forward Servicing Package was trialled in OP
HERRICK, with the time taken (approx 2 days) being equivalent to that needed to prepare an Apache
for Air Transportation back to the UK for depth servicing – no additional manpower was required for
the trial. Evidence from this trial and other concurrent trials were presented to the MOD and Boeing,
to allow a direct, real time comparison of design assumptions with in-use experience. Subsequent
development has led to the consideration of a 450 hour Forward Servicing Package and a 900 hour
Depth Service, which is estimated as creating savings in excess of £11.9M over the first 3 years of
implementation.                                                                                  13
Financial Achievements

Fin Year # Suggestions   # Awarded   Value of   Value of
                                     Awards     Savings
05/06    972             732         £239,010   £12,144,090

06/07    520             672         £173,318   £6,686,410

07/08    2,284           259         £68,466    £16,214,665

08/09    1,174           560         £334,132   £9,489,764

09/10    1,800           881         £220,992   £28,528,454

10/11    1,621           597         £148,273   £13,800,000

                                                             14
Questions?




             15

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Ministry of Defence - Ideas Management

  • 1. Ministry of Defence Ideas Management Stuart Laws GEMS Scheme Manager
  • 2. Understanding the problem • An inability to take tough, timely decisions in the Defence interest. • Weaknesses in the Department’s ability to think strategically. • Delivery arms which are disempowered and have their inputs micro- managed by the Head Office, but are not held to account for their outputs. • Concerns with the profile and priority given to joint enabling military capabilities within Defence. • Continuing inefficiency in the current model. • Concerns over whether Defence makes the most effective use of the Service and civilian manpower. 2
  • 3. Defence Reform: Key Recommendations (of 53) • Strengthen top level decision making - New smaller Defence Board chaired by SofS • Smaller and more strategic Head Office - High level investment decisions, strategic direction, holding to account • Focus Service Chiefs on running their Service - Empowered with greater freedom and accountability • Strengthen financial and Performance Management - Legacy of affordability • Improve ability to deliver joint capabilities - Create a Joint Forces Command • Ensure enabling services are efficient, effective and professional - Create Defence Infrastructure and Defence Business Services • Manage and use senior military and civilians more effectively - Longer postings, more transparency and career management 3
  • 4. New Defence Operating Model Prime Minister & National Security Council Defence Secretary & Ministers Defence Board Direct SofS, Min, PUS, CDS, DGFin, CDM, 3 NEDs Head Office Strategic Proposed Agree solution requirement Proposed CDS directive solution & budget & budget solution Enable Generate and Operate Requirement Develop Operations Defence Business specific requirement Services Navy Command Systems & services Defence Force Elements Infrastructure Operations Industry Land Command PJHQ DSTL DSF Air Command Within Joint Forces Acquire Command DE&S Joint Forces Requirement Command Joint training & budget requirement Account 4
  • 5. 5
  • 6. GEMS Background • Introduced in April 1996 as the single Defence-wide suggestion scheme. • Covers all MOD civilian and Service personnel, ex-employees, directly employed MOD contractors and their staff and agency staff. • All staff covered by the GEMS Scheme have direct access to the scheme without the need for clearance or approval through their Line Management or Reporting Officer. • Award decisions are devolved to the local level wherever possible to facilitate a prompt response to those contributing suggestions. • Not a substitute for reporting shortcomings in materiel, design or health & safety procedures through the normal administrative channels or for rewarding good work. 6
  • 7. Purpose Primary Aims of the Scheme – Promote and Encourage Ideas that improve efficiency or organisation within the Department – Improve Ways of Working Secondary Aim of the Scheme – Save the Department Money 7
  • 8. GEMS – Past Suggestions Rapid Deployment Vehicle Citadel Concept The proposal was to use the RDVs as a first echelon communications “Citadel” that could be quickly air transported into hostile environments. They would then operate independently, with little or no assistance from any other outside agencies. Communications equipment would be contained within four air transportable Land Rovers and trailers, providing satellite rear links, high speed data transfer, RAF CCIS, J2 systems, secure voice capability, as well as UHF, VHF and long hall H.F. communications. In addition to carrying the communications equipment, the RDV Citadel would also form the command post, and carry a purpose built tent designed and developed to facilitate this. 8
  • 9. GEMS – Past Suggestions Safe handling of splinted carbon fibre helicopter blades Military helicopters are fitted with rotor blades constructed of carbon fibre composite which, in the event of a crash, tend to shatter producing shards of thin, strong carbon fibre composite. These may also be contaminated with body fluids or human tissue presenting a serious risk of injury or exposure to viruses to those responsible for recovering the wreckage. Traditionally, splintered rotor blades were placed into thick polythene tubing, but the shards frequently punctured the polythene, leaving the sharp ends exposed. This proposal suggested using a roll of industrial cling-film tightly wrapped around the splintered blade which gathered all the splintered ends together, thus minimising the risk of injury to personnel. 9
  • 10. GEMS – Past Suggestions Development of the Rail Rack Due to the lack of maintenance facilities, the narrow gauge locomotive fleet at DMC Eastriggs was not being adequately being maintained. The Defence Rail & Container Services management declared this to be unacceptable on safety grounds and subsequently threatened to withdraw the locomotives used at DMC Eastriggs from service. To address this problem, a group of 3 suggestors devised a modified Drops Flat-Rack to transport the locomotives the 7 miles to DMC Longtown where essential maintenance and repairs could be carried out. The flat-rack was dropped at the end of an open section of track and the locomotive driven on. Safe transportation to DMC Longtown could then take place and then by putting the rack onto an elevating hoist, unimpeded access could be gained to the underside of the locomotive for servicing. 10
  • 11. GEMS – Past Suggestions Enhanced Vehicle Protection System Initiated by the upsurge of terrorist attacks on UK forces in Iraq, this GEMS suggestion proposed a method of providing additional protection to the cabs of “B” type vehicles such as Land Rovers and Trucks etc. The suggestion consists of fitting locally manufactured armour packs to the vehicles. The packs are made up of curtains containing body armour plates fixed to the front, sides and rear of the cabs, with further enhancements made to the crew seating and floor pans of the vehicles. This additional armour has been fully assessed for engineering quality, safety, and cost and has now been fully endorsed by the equipment IPTs for use in theatre. 11
  • 12. GEMS – Past Suggestions RN Mobile Learning Project The RN Mobile Learning Project’s principal aim is to improve the pre-career course preparation (and subsequent pass rates) by RN trainees through the utilisation of innovative mobile technology. The use of rapid authorising software has enabled MWS staff to capture the content of mathematics and engineering lessons and publish them in recognised multimedia formats and bandwidths, both for on and off-line use. The Sony Playstation Portable (PSP) is one such Mobile Learning Technology and utilises the most recent hardware and software developments, harnessing the gaming platform understanding of today’s young trainee in a way never before exploited. 12
  • 13. GEMS – Past Suggestions Development of Apache Helicopter’s Forward Servicing Package The suggestion was to replace the 300 hour service, which took 75 days, with a smaller Forward Servicing Package. This package would cover all critical depth inspections in the forward area whilst dropping all non-necessary airworthiness checks. The Forward Servicing Package was trialled in OP HERRICK, with the time taken (approx 2 days) being equivalent to that needed to prepare an Apache for Air Transportation back to the UK for depth servicing – no additional manpower was required for the trial. Evidence from this trial and other concurrent trials were presented to the MOD and Boeing, to allow a direct, real time comparison of design assumptions with in-use experience. Subsequent development has led to the consideration of a 450 hour Forward Servicing Package and a 900 hour Depth Service, which is estimated as creating savings in excess of £11.9M over the first 3 years of implementation. 13
  • 14. Financial Achievements Fin Year # Suggestions # Awarded Value of Value of Awards Savings 05/06 972 732 £239,010 £12,144,090 06/07 520 672 £173,318 £6,686,410 07/08 2,284 259 £68,466 £16,214,665 08/09 1,174 560 £334,132 £9,489,764 09/10 1,800 881 £220,992 £28,528,454 10/11 1,621 597 £148,273 £13,800,000 14