Aprenda mais sobre sua aplicação e seus usuários com Application Insights (DNAD 2015)
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The document discusses Microsoft Application Insights, a service that allows developers to monitor applications and gain insights into usage and performance. It provides telemetry collection, dashboard views, and search capabilities. Application Insights supports applications built on various platforms and languages. It collects various types of telemetry including metrics, events, exceptions, and traces to help developers identify and resolve availability, performance, and usage issues.
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Aprenda mais sobre sua aplicação e seus usuários com Application Insights (DNAD 2015)
- 1. Aprenda mais sobre sua aplicação e seus usuários com Application Insights DNAD 2015 –27/06/2015 Igor Abade V. Leite @igorabade
- 2. Desde 2006 • Visual Studio Team System • Visual Studio ALM Sobre mim @igorabade www.tshooter.com.br Desde 2010 • Consultoria • Desenvolvimento • Treinamento Democracia Organizacional
- 7. “Build the right thing vs. Build the thing right” Aprenda mais sobre sua aplicação e seus usuários com Application Insights
- 8. Devs são bons em montar coisas.
- 10. ... às nem tão simples assim
- 14. It’s all about feedback
- 15. Coletando feedback Aprenda mais sobre sua aplicação e seus usuários com Application Insights
- 18. • Top 5 Most-Used Commands in Microsoft Word 2003 – Paste – Save – Copy – Undo – Bold “Paste itself accounts for more than 11% of all commands used, and has more than twice as much usage as the #2 entry on the list, Save” Já tinha reparado nisto? http://blogs.msdn.com/b/jensenh/archive/2006/04/07/570798.aspx
- 19. • Customer Experience Improvement Program – “Service Quality Monitoring” (SQM) • Duas partes – Application Analytics – Application Performance Monitoring Já tinha reparado nisto?
- 21. Vai ficar pior! “By 2017, 94.5% of downloads will be for free apps; Less than 0.01% of consumer mobile apps will be considered a financial success” -Gartner
- 22. Telemetria: Batalha em dois fronts Application Analytics (AA) • Foco no usuário • Padrões de utilização • Funcionalidades Application Performance Monitoring (APM) • Foco na aplicação • Desempenho • Disponibilidade
- 23. Diversas opções Application Analytics Application Perf. Monitoring Microsoft Application Insights
- 24. Application Insights Aprenda mais sobre sua aplicação e seus usuários com Application Insights
- 25. O que é o Application Insights • Novo serviço de monitoramento de aplicações do Azure – APM + AA “as-a-service” • Coleta indicadores de desempenho, logs e erros de aplicações em diversas plataformas – Server-side ou cliente-side – Apps pn-premise, na nuvem, em devices
- 26. Como funciona Telemetria chega ao serviço do Application Insights na nuvem, onde é processado e armazenado2 Dados de desempenho e utilização são disponibilizados no Portal do Azure (portal.azure.com)3Telemetria é coletada em cada camada: apps móveis, servidores e browsers1
- 27. Fontes de telemetria plataforma infraestrutura aplicação 1 3 4 5 6 Monitoramento Outside-in Pings de URL e Testes Web a partir de 16 pontos de presença globais Traces gerados pelo desenvolvedor Qualquer coisa que o dev queira mandar para o Application Insights Comportamento da aplicação Dispensa codificação – dependências de serviço, consultas, tempo de resposta, exceções, logs, etc. Desempenho da infraestrutura Contadores de desempenho de sistema “Meta-telemetria” Código-fonte, builds, implantações, mudanças de configuração 2 Comportamento do usuário Como a aplicação está sendo utilizada?
- 28. Plataformas suportadas Server side • .NET (incl. ASP.NET 5) • Java • Node.js • PHP • Python • Ruby • WordPress Client side • Browser • Javascript • Windows • Win Forms, WPF • Windows Store • OSX Devices • Android • iOS • Windows Phone Application Insights SDK
- 29. Adoção gradual dos recursos do Application Insights Por onde começar? Disponibilidade básica Desempenho básico Utilização da aplicação Telemetria Personalizada Não-invasivo Alterações de Código
- 30. Dashboards • Página inicial oferece resumo da situação da aplicação – Disponibilidade – Desempenho – Utilização • Linha do tempo sincronizada – Correlação de eventos e métricas
- 31. demo
- 32. Detailed insights with click of a button • Correlate performance & usage in a single view • Pinpoint problems and help answer questions like, “Do I have network performance issues that hurt my user adoption?” • Click on specific metric and drill into detailed information, answer questions such as “what request is failing the most?”
- 33. Quickly identify & triage Availability issues • Reduce MTTD by testing the service availability from Application Insight’s global points of presence, using URL ping tests and rich multi-step web tests • Simple alert setting rules provide proactive notifications about abnormal service or website behaviors • Wide set of Notifications based on VS Web Test synthetic transactions to detect failures in critical application flows, real-time metric data provided by Application Insights APIs and Windows Performance counters.
- 34. • Quickly diagnose issues by accessing application logging instrumentation augmented by additional runtime information collected for exceptions, requests and client side page execution. • Significantly speed up incident mitigation, minimizing MTTR and improve application SLAs with reproducible test cases Diagnose & Solve performance problems
- 35. Learn & improve with usage insights • Understand where your users are coming from and where they spend most of the time • Prioritize investments and continuously improve application based on user activity and usage trends
- 36. Extend telemetry data • Add Custom Metrics & Events, to help better track and analyze user activity • Download data collected in Application Insights for a quick snapshot view • Continuously Export data to Azure Blob Storage for custom integration with other data sources & further analysis
- 37. Powerful Insights w/ Metrics & Search Explorer • Metric Explorer provides flexible multi-dimensional UI over custom and out-of-the-box telemetry collected • Search Explorer enable efficient search over large set of data using the query experience.
- 38. Leading, real-time mobile crash analytics • Near instant understanding of which crashes happening on devices, allowing users to quickly prioritize fixing key issues with the biggest impact
- 39. Any App Support • Easily add analytics across multiple platforms including: ASP.NET, Java/J2EE, iOS, Android, Windows • OSS technologies, such as Node.JS, PHP, Ruby, Python, etc.
- 40. 3rd Party Platform Support • Java SDK: allow Java developers to easily add Application Insights to their app, using our downloadable SDK • iOS & Android SDK: provide crash analytics based on HockeyApp
- 41. • Visual Studio: Out-of-the-box collection of vital application telemetry data including .NET exceptions, ASP.NET request performance and logs instrumentation • Azure Portal for Websites and VMs: Transparent integration provide access to application telemetry data with no effort • Universal Applications: Usage and crash data across Windows 10, PC, tablet and mobile devices, which will be presented in the Windows Developer Center Portal Zero click on Microsoft Platform
- 42. Monitor Apps without touching code • Status Monitor: Diagnose exceptions & performance issues without rebuilding or re-deploying web apps. • Install Status Monitor on IIS Server/Azure VM to track external dependencies & windows performance counters
- 43. • Challenges – Visibility to application health? – Visibility to application outages to minimize – customer impact? – Hard to get information to determine impact of issue? • Solutions – Reduce ‘Mean Time to Detect’ – Ensure service availability with 16 global points of presence – URL ping tests and rich multi-step web tests – Threshold based alerts on metrics and perf. counters – Real time alerts via email Identify & Triage issues: Availability
- 44. • Challenges – Uncover root cause of issues in production? – Quickly resolve app crashes? – Monitor app responsiveness? • Solutions – Reduce ‘Mean Time to Resolve’ – Identify issues with request rate & dependency response times – Multi-dimensional analyses over custom & default metrics – Drill through exceptions & failed requests with traces and runtime telemetry Diagnose & Solve problems: Performance
- 45. • Challenges – Unable to correlate with other data sources? – Lack of information to prioritize future investments? • Solutions – Understand key adoption trends – Prioritize investments & support specific client environments – Custom event instrumentation & client page views – Complete usage with perf. telemetry for 360° view – Export data to manually correlate with external data sources Learn & Improve continuously: Usage
- 46. Application Insights SDK Aprenda mais sobre sua aplicação e seus usuários com Application Insights
- 47. Usando Application Insights SDK
- 48. demo
- 49. Dicas de uso do SDK API Collected by Default? When to Use Track Page View Yes with JavaScript SDK Want to differentiate with SPA Track Request Yes with Server SDK Track Event No Business/Feature usage logging Track Trace No System logging, treat like your event log Track Exception Yes but only at HTTP Module with Server SDK Only exceptions you care about Track Metric No Performance counters, business metrics
- 50. Exemplos de Adoção Aprenda mais sobre sua aplicação e seus usuários com Application Insights
- 51. RoleGuide Powered by SMSG Readiness Application Insights Interesting Facts • More than 95K Accounts & 220K Apps • More than 11K apps actively using Application Insights • More than 99% applications from outside Microsoft • Key lifecycle piece of services like MS Game Studios, Visual Studio Online, MSDN, Office Apps, etc.
- 52. “Titanfall delivers an unparalleled multiplayer gaming experience, powered using Azure” • Uses data centers all over • The game figures out where you are • Where the closest Azure data center is • Spins up a server just for you – constantly available set of servers • AI & NPCs(non-player characters) powered by server • More than 100,000 virtual machines deployed on launch day ...so there is no host advantage in this multiplayer game Launched on March 11, 2014 Application Insights monitoring coming …
- 53. Trabalhando com dados exportados Aprenda mais sobre sua aplicação e seus usuários com Application Insights
- 55. “Meta-Application Insights” • Used daily for tracking adoption, prioritizing investments and maintaining live site & data platform • Pipeline is instrumented to track overall business metrics and feature/usage workflows • Used for Live Site to track availability & performance in real time and fix issues quickly • Tremendously useful for providing the service successfully
- 57. Curiosidades • More than 95K Accounts & 220K Apps • More than 11K apps actively using Application Insights • More than 99% applications from outside Microsoft • Key lifecycle piece of services like MS Game Studios, Visual Studio Online, MSDN, Office Apps, etc.
- 58. Conclusão Aprenda mais sobre sua aplicação e seus usuários com Application Insights
- 59. Recapitulando... Notificações e Alertas Analytics e Log Mining Monitoramento de Ambiente Monitoramento da Aplicação Monitoramento de Uso App Analytics + App Perf Monitoring
- 60. Preço?
- 61. Para saber mais • Começe a usar o Application Insights – de graça! http://www.visualstudio.com/en-us/get-started/find-performance-problems-vs • Roller-coaster Tour of App Insights Webinar http://bit.ly/1c55LW8 • Find Performance Problems http://bit.ly/1fF5TXo • Channel 9 App Insights for Visual Studio Online http://bit.ly/1fF69FR
- 62. Perguntas? Aprenda mais sobre sua aplicação e seus usuários com Application Insights
Notes de l'éditeur
- There are a number of sources of telemetry data that App Insights can collect and process. Outside-in monitoring is the same engine used by System Center’s Global Service Monitor. Developers don’t have to change any application code to enable this, but they can re-utilize the same web tests they create today for more complex user paths through an application. By installing an agent, user behavior is captured without a change to code as well. In some scenarios, code changes may be required to capture certain metrics and so SDK’s are available to emit and capture those.
- Customers can start getting insights into their applications at their own pace… Level 1 – Basic Availability – Non-invasive, no need to re-deploy or code changes. Start getting outside-in monitoring with ping test/synthetic transactions, by configuring URL, ping or deploy existing web tests and get 16 global points of presence. Level 2 – Basic Performance: No code changes required. Install agent (Microsoft Monitoring agent) on platform Level 3 – Application usage: Inject agent into application - little or no developer effort Level 4 – Customer telemetry – Using SDK, developer emits custom event to the service
- So, who’s using this to monitor applications today. While there are customers using it, it’s in preview still, so we’ve listed these applications as those really using it for production.
- The core is an instrumentation key Belongs to a resource group – grouping for spending, access etc
- Start with web
- VS2013 U3 has it built-in
- Add installs nuget and updates web.config Also gives an AI config file
- Applicationinsights.config
- VS shows that events are being sent Data immediately shows up in the portal
- Any web (or javascript-enabled) app can send telemetry
- Easy to access code from portal
- Client side data
- Currently the only way to monitor dependant resources (BLOB, HTTP, SQL)
- Install and choose what web apps to activate, will update config and restart IIS.
- Status Monitor adds monitoring of dependant resources, otherwise the same as
- IIS is required
- Outside-in web test
- Add your test – locations and criteria
- How can a 200-returning call keep failing? ALL resources must succeed for test to pass
- These limits will probably change soon
- Some glitches around hot hours for online banking
- Apps coming soon – but can still report telemetry to ASP.NET Application Insights-app with apps SDK.
- Debug mode reports continously, release mode sends upon NEXT resume. (if online, otherwise next time)
- Example of telemetry data
- Some common concepts
- Metrics is looking at lots of data at once (eg graphs) Diagnostics is per event
- Metrics explorer has filters
- Alerts on metrics
- Drilling down opens diagnostics search
- Eg you can follow a session.
- Custom telemetry is easy; events, exceptions and pageviews are most common. You can send properties too. Metrics are currently not shown in the Azure portal.
- Custom events are also easily accessible in the portal.
- Continuous export to storage container, nicely organized on type, json data.
- Of course continuous export allows you to keep ALL data.