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How	
  To	
  Build	
  A	
  Successful	
  
Mobile	
  Talent	
  Strategy	
  
Jeff	
  Vogel,	
  VP	
  Marke?ng	
  
iMomentous	
  
Agenda	
  
•  Mobile	
  Talent	
  Strategy	
  Framework	
  
– Op?mize	
  
– Connect	
  
– Engage	
  
– Integrate	
  
•  Self-­‐Assessment	
  Checklist	
  
	
  
OPTIMIZE	
  
Mobile	
  Channel	
  
•  A	
  totally	
  separate	
  channel	
  unto	
  itself	
  
•  Not	
  a	
  smaller	
  version	
  of	
  the	
  desktop	
  web	
  
	
  
Always	
  Connected	
  
150	
  
Mobile	
  Behavior	
  
•  40%	
  of	
  search	
  
•  50%	
  of	
  social	
  
•  50%	
  of	
  email	
  
The	
  Future	
  of	
  the	
  Internet	
  is	
  Mobile	
  
•  2010:	
  450	
  billion	
  
minutes	
  online	
  	
  
•  2013:	
  900	
  billion	
  
minutes	
  online	
  
•  Smartphone	
  
internet	
  usage	
  has	
  
increased	
  400%	
  
	
  
	
  
Source:	
  ComScore	
  
Mobile	
  Has	
  Changed	
  Everything	
  
Tac?le	
  Experience	
  
•  Not	
  mouse	
  clicks	
  
and	
  keyboard	
  
•  Tap	
  and	
  swipe	
  
	
  
Less	
  Is	
  More	
  
•  Make	
  it	
  short	
  
•  Make	
  it	
  simple	
  
•  Make	
  it	
  fast	
  
Responsive	
  Design	
  
Benefits	
  of	
  Responsive	
  Design	
  
•  Easy	
  to	
  maintain	
  
•  Consistent	
  content	
  
•  Inexpensive	
  
Drawbacks	
  of	
  Responsive	
  Design	
  
•  Content	
  length	
  
•  Sta?c	
  vs.	
  dynamic	
  
func?onality	
  
•  Speed	
  
Speed	
  
61%	
  of	
  people	
  have	
  a	
  
beer	
  impression	
  of	
  a	
  
brand	
  based	
  on	
  their	
  
mobile	
  experience	
  
Source:	
  La?tude	
  Research	
  
Speed	
  
•  What	
  takes	
  2	
  seconds	
  to	
  load	
  
on	
  desktop	
  can	
  take	
  up	
  to	
  6	
  
seconds	
  on	
  4G	
  
•  Only	
  30%	
  of	
  smartphones	
  in	
  
US	
  are	
  on	
  4G	
  
•  Amazon	
  found	
  that	
  for	
  every	
  
100	
  milliseconds	
  they	
  shaved	
  
off	
  their	
  pageload	
  ?me,	
  they	
  
earned	
  an	
  addi?onal	
  1%	
  of	
  
revenue	
  
Adap?ve	
  Design	
  
Interface designed
for mobile users
Content customized
for mobile users
Increased speed
Better brand
impressions
Higher cost
Multiple versions
Requires mobile SEO
Understand	
  the	
  Trade-­‐Offs	
  
CONNECT	
  
Mobile	
  Applica?on	
  User	
  Data	
  
500	
  job	
  applica?ons	
  across	
  25	
  employers	
  
– Healthcare	
  
– Technology	
  
– Transporta?on	
  
– Business	
  Services	
  
– Finance	
  
– CPG	
  
– Retail	
  
– Staffing	
  
Work	
  Experience	
  
•  Average	
  years	
  in	
  workforce:	
  9.1	
  
•  Average	
  number	
  of	
  jobs:	
  4.2	
  
Educa?on	
  
•  67%	
  bachelors	
  degree	
  
•  35%	
  associates	
  degree	
  
•  22%	
  graduate	
  degree	
  
•  19%	
  professional	
  
cer?fica?on	
  
•  9%	
  currently	
  in	
  school	
  
Applica?on	
  Submission	
  
•  Spikes	
  at	
  11:00am	
  
•  And	
  at	
  11:00pm	
  
Diversity	
  
•  Hispanic	
  segment	
  highly	
  ac?ve	
  on	
  mobile	
  
ENGAGE	
  
Define	
  Engagement	
  
•  Par?cipa?on	
  
•  Ac?va?on	
  
•  Involvement	
  
Modes	
  of	
  Engagement	
  
•  Click	
  
•  Consume	
  
•  Converse	
  
•  Create	
  
•  Community	
  
Complementary	
  Experiences	
  
•  Mobile	
  Web:	
  public	
  career	
  site	
  
•  Na?ve	
  App:	
  invita?on-­‐only	
  	
  
Paths	
  of	
  Engagement	
  
•  Aract	
  new	
  top	
  of	
  
funnel	
  candidates	
  
•  Strategy	
  to	
  nurture	
  
and	
  convert	
  
qualified	
  
candidates	
  	
  
Mobile	
  Web	
  
App	
  
Interview	
  
Hire	
  
Content	
  Crea?on	
  
•  Na?ve	
  Apps	
  allow	
  users	
  to	
  
use	
  the	
  phone	
  as	
  a	
  
content	
  crea?on	
  tool	
  
– Photos	
  
– Videos	
  
– Text	
  
Community	
  
•  Recrui?ng	
  is	
  a	
  
team	
  sport	
  
•  Higher	
  level	
  of	
  
engagement	
  	
  
•  Get	
  more	
  people	
  
involved	
  in	
  the	
  
process	
  
INTEGRATION	
  
Seamless	
  Data	
  Flow	
  
Internal	
  Systems	
   External	
  Channels	
  
ATS	
  
Talent	
  Network	
  
HCM	
  /	
  HRIS	
  
Analy?cs	
  
Job	
  Boards	
  
Google	
  
Social	
  
Email	
  
Aggregators	
  
User	
  Stories	
  
•  Search	
  
•  LinkedIn	
  
•  Email	
  
Search	
  
LinkedIn	
  
Email	
  
NEXT	
  STEPS	
  
Mobile	
  Self-­‐Assessment	
  
•  Document	
  the	
  Mobile	
  User	
  Experience	
  
– Job	
  Boards	
  
– LinkedIn	
  
– Email	
  
– Website	
  
•  Mobile	
  Site	
  Analy?cs	
  
– Visitors	
  to	
  Mobile	
  Careers	
  Site	
  
– Visitors	
  to	
  Mobile	
  Corporate	
  Site	
  
– Bounce	
  Rate	
  
– Abandoned	
  Applica?ons	
  
Business	
  Case	
  For	
  Mobile	
  
•  Forfeited	
  Value	
  of	
  Sourcing	
  Expense	
  
– 40%	
  of	
  job	
  board	
  views	
  are	
  mobile	
  
– 50%	
  of	
  social	
  job	
  views	
  are	
  mobile	
  
– 50%	
  of	
  emails	
  are	
  opened	
  on	
  mobile	
  
– 10%	
  of	
  job	
  views	
  turn	
  into	
  applica?ons	
  
•  Opportunity	
  to	
  leverage	
  natural	
  search	
  results	
  
– Capture	
  more	
  direct	
  traffic	
  through	
  google	
  
Conclusion	
  
•  Mobile	
  is	
  a	
  channel,	
  not	
  Web	
  Jr.	
  
•  Mobile	
  aracts	
  mid-­‐career	
  professionals	
  
•  Create	
  complementary	
  experiences	
  on	
  mobile	
  
web	
  and	
  na?ve	
  app	
  
•  Integrate	
  mobile	
  into	
  your	
  technology	
  stack	
  
•  Do	
  a	
  mobile	
  self-­‐assessment	
  
•  Build	
  a	
  business	
  case	
  for	
  mobile	
  
THANK	
  YOU	
  
Jeff	
  Vogel	
  
VP	
  Marke?ng	
  
iMomentous	
  
215.205.0483	
  
jeff.vogel@imomentous.com	
  
Mobile Talent Solutions

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How to build a sucessful mobile talent strategy

  • 1. How  To  Build  A  Successful   Mobile  Talent  Strategy   Jeff  Vogel,  VP  Marke?ng   iMomentous  
  • 2. Agenda   •  Mobile  Talent  Strategy  Framework   – Op?mize   – Connect   – Engage   – Integrate   •  Self-­‐Assessment  Checklist    
  • 4. Mobile  Channel   •  A  totally  separate  channel  unto  itself   •  Not  a  smaller  version  of  the  desktop  web    
  • 6. Mobile  Behavior   •  40%  of  search   •  50%  of  social   •  50%  of  email  
  • 7. The  Future  of  the  Internet  is  Mobile   •  2010:  450  billion   minutes  online     •  2013:  900  billion   minutes  online   •  Smartphone   internet  usage  has   increased  400%       Source:  ComScore  
  • 8. Mobile  Has  Changed  Everything  
  • 9. Tac?le  Experience   •  Not  mouse  clicks   and  keyboard   •  Tap  and  swipe    
  • 10. Less  Is  More   •  Make  it  short   •  Make  it  simple   •  Make  it  fast  
  • 12. Benefits  of  Responsive  Design   •  Easy  to  maintain   •  Consistent  content   •  Inexpensive  
  • 13. Drawbacks  of  Responsive  Design   •  Content  length   •  Sta?c  vs.  dynamic   func?onality   •  Speed  
  • 14. Speed   61%  of  people  have  a   beer  impression  of  a   brand  based  on  their   mobile  experience   Source:  La?tude  Research  
  • 15. Speed   •  What  takes  2  seconds  to  load   on  desktop  can  take  up  to  6   seconds  on  4G   •  Only  30%  of  smartphones  in   US  are  on  4G   •  Amazon  found  that  for  every   100  milliseconds  they  shaved   off  their  pageload  ?me,  they   earned  an  addi?onal  1%  of   revenue  
  • 17. Interface designed for mobile users Content customized for mobile users Increased speed Better brand impressions Higher cost Multiple versions Requires mobile SEO
  • 20. Mobile  Applica?on  User  Data   500  job  applica?ons  across  25  employers   – Healthcare   – Technology   – Transporta?on   – Business  Services   – Finance   – CPG   – Retail   – Staffing  
  • 21. Work  Experience   •  Average  years  in  workforce:  9.1   •  Average  number  of  jobs:  4.2  
  • 22. Educa?on   •  67%  bachelors  degree   •  35%  associates  degree   •  22%  graduate  degree   •  19%  professional   cer?fica?on   •  9%  currently  in  school  
  • 23. Applica?on  Submission   •  Spikes  at  11:00am   •  And  at  11:00pm  
  • 24. Diversity   •  Hispanic  segment  highly  ac?ve  on  mobile  
  • 26. Define  Engagement   •  Par?cipa?on   •  Ac?va?on   •  Involvement  
  • 27. Modes  of  Engagement   •  Click   •  Consume   •  Converse   •  Create   •  Community  
  • 28. Complementary  Experiences   •  Mobile  Web:  public  career  site   •  Na?ve  App:  invita?on-­‐only    
  • 29. Paths  of  Engagement   •  Aract  new  top  of   funnel  candidates   •  Strategy  to  nurture   and  convert   qualified   candidates     Mobile  Web   App   Interview   Hire  
  • 30. Content  Crea?on   •  Na?ve  Apps  allow  users  to   use  the  phone  as  a   content  crea?on  tool   – Photos   – Videos   – Text  
  • 31. Community   •  Recrui?ng  is  a   team  sport   •  Higher  level  of   engagement     •  Get  more  people   involved  in  the   process  
  • 33. Seamless  Data  Flow   Internal  Systems   External  Channels   ATS   Talent  Network   HCM  /  HRIS   Analy?cs   Job  Boards   Google   Social   Email   Aggregators  
  • 34. User  Stories   •  Search   •  LinkedIn   •  Email  
  • 39. Mobile  Self-­‐Assessment   •  Document  the  Mobile  User  Experience   – Job  Boards   – LinkedIn   – Email   – Website   •  Mobile  Site  Analy?cs   – Visitors  to  Mobile  Careers  Site   – Visitors  to  Mobile  Corporate  Site   – Bounce  Rate   – Abandoned  Applica?ons  
  • 40. Business  Case  For  Mobile   •  Forfeited  Value  of  Sourcing  Expense   – 40%  of  job  board  views  are  mobile   – 50%  of  social  job  views  are  mobile   – 50%  of  emails  are  opened  on  mobile   – 10%  of  job  views  turn  into  applica?ons   •  Opportunity  to  leverage  natural  search  results   – Capture  more  direct  traffic  through  google  
  • 41. Conclusion   •  Mobile  is  a  channel,  not  Web  Jr.   •  Mobile  aracts  mid-­‐career  professionals   •  Create  complementary  experiences  on  mobile   web  and  na?ve  app   •  Integrate  mobile  into  your  technology  stack   •  Do  a  mobile  self-­‐assessment   •  Build  a  business  case  for  mobile  
  • 42. THANK  YOU   Jeff  Vogel   VP  Marke?ng   iMomentous   215.205.0483   jeff.vogel@imomentous.com   Mobile Talent Solutions