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Cisco Intercompany Media Engine Cullen Jennings, Ph.D. fluffy@cisco.com
TemporaryWorker BranchOffice HQ Customer Consultant Vendor Communities, Not Just Companies:Business Processes Extending Beyond the Enterprise Need for secure, inter-company collaboration driven byglobalization, free agency, customer intimacy 2
Current State for UC: Islands of Productivity Interconnected by the PSTN Company A Cisco Unified CM PSTN Gateway Insidethe Organization: ,[object Object]
Video
Wideband Audio
Rich Caller ID
Presence
Alert on Available,[object Object]
Voice
Wideband Audio
Rich Caller ID
Presence
Alert on Available

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2025 - Intercompany Media Engine

  • 1. Cisco Intercompany Media Engine Cullen Jennings, Ph.D. fluffy@cisco.com
  • 2. TemporaryWorker BranchOffice HQ Customer Consultant Vendor Communities, Not Just Companies:Business Processes Extending Beyond the Enterprise Need for secure, inter-company collaboration driven byglobalization, free agency, customer intimacy 2
  • 3.
  • 8.
  • 14.
  • 15. Cisco Intercompany Media Engine The Cisco Intercompany Media Engine (IME) represents the first time that companies can conduct secure, high-quality, voice and video telephone calls across the internet - using their existingtelephone numbers - without the need to re-provision or replace currently deployed infrastructure.
  • 16. Intercompany Boundary-Less Communications Among Business Partners and Customers Cisco Intercompany Media Engine Submitted to IETF: Accelerating business value through standardization Enterprise video telephony and high fidelity wideband audio across companies Enables innovative collaboration capabilities and applications to be shared among partners Secure, efficient network utilization with reduced costs Utilizes SIP and PSTN coexistence Multiple levels of security plus voice spam blocking Effortless for users and administrators Easy to use: Self learning Consistent user experience Company A AtoZ, Inc. Company B Borderline, Inc.
  • 17. PSTN PSTN Gateway PSTN Gateway Cisco Unified CM Cisco Unified CM Internet Extranet Enterprise B Enterprise A Moves Calls from PSTN to Direct SIP Trunks Automatically SupportsExisting Phones & Numbers Worldwide Unlimited Scale Low Provisioning – Self Learning Saves Costs Secure Works with or without Service Provider Automated Spam Blocking Brings Full UC Experience QoS Insurance via PSTN Internet or Extranet
  • 18.
  • 21. Publish phone numbers they “own” to P2P network
  • 22. First call to a number goes over the PSTN
  • 23. PBX in both enterprises send call info with start and stop time to their IME Servers. This forms a shared secret
  • 24. Later, the IME Servers performs call validation to servers in P2P network that claim to “own” the number
  • 25. Provides proof of that previous PSTN call went to the IME server that claims to “own” the numberIME Internet/ Extranet IME IME IME Enterprise A Enterprise B PSTN
  • 26.
  • 27. The next call placed to that phone number is a Secure Business to Business call over the IME SIP Trunk instead of PSTN.
  • 28. Seamless Fallback to PSTN if QoS problems detectedIME Internet/ Extranet IME IME IME Enterprise A Enterprise B PSTN
  • 29. How Cisco Intercompany Media Engine Works Session ManagementEdition Unified CM SessionManagement Edition PSTN Company A Company B IntercompanyMedia Engine IntercompanyMedia Engine IP Network Firewall Firewall PBX 1. Employee at Company A places a DID voice call to colleague at Company B 2. At completion of call, respective Session Management Edition systems send call details to Cisco Intercompany Media Engine 3. Company A’s IME initiates validation with Company B’s IME and returns a SIP route and validation ticket to Company A’s Unified CM Session Management Edition, via IME 4. Next time employee at Company A calls colleague, Unified CM Session Management Edition places an SIP call over the IP network and sends the ticket in the header to Company B’s firewall to enable the rich media session to securely pass
  • 30. Cisco IME Security built-in from ground-up All IME traffic is encrypted - media and signaling (TLS+SRTP) Encryption at perimeter firewall - no need to turn on security in your entire enterprise End to end secure media if both phones are in secure mode Dial plan information in the Cisco IME network is hashed. 128 bit node id’s stored not numbers. False number advertisement prevention Spam protection - blocks unwanted calls right at the firewall Protection against Denial of Service Attacks on CPU, memory. and bandwidth Spam
  • 31. Combining Three Powerful Technologies To provide the first mechanism to move calls from the PSTN and securely send them over any IP network DHT: PSTN: SIP: For Scale (testimony of Scale is Skype with > 500 Mill Users and > 50 Mill users online at a time) For validation of phone number ownership For its flexibility and feature delivery
  • 32. Enabling a Collaboration “Network Effect” Hosted Boot Strap Server APAC Company “A” SIP Trunk Company “B” SIP Trunk Company “N” SIP Trunk Hosted Boot Strap Server North America Hosted Boot Strap Server EMEA Company “C” SIP Trunk Hosted IME Boot Strap Servers that authenticate, distribute configuration, look for bad guys, send upgrade notifications, license management and more RCDN 8.0 CUCM ViPRNet Public Internet Service Provider Hosted IME Servers Company “E” SIP Trunk SP Network Company “D” SIP Trunk
  • 33. IETF Submissions: draft-rosenberg-dispatch-vipr-overview draft-rosenberg-dispatch-vipr-pvp draft-rosenberg-dispatch-vipr-reload-usage draft-rosenberg-dispatch-vipr-sip-antispam draft-rosenberg-dispatch-vipr-vap draft-ietf-p2psip-reload ViPR: VerificationInvolvingPSTNReachability ViPR Standardization Efforts Encouraging Industry-Wide Interoperability from the Start
  • 34. Cisco Intercompany Media Engine Deployment Components Cisco Media Convergence Servers (MCS) for Cisco IME Server with HP and IBM Software equivalents Large 7845 up to 40,000 users Small 7825 up to 10,000 users Cisco ASA 5500 Series Adaptive Security Appliances (ASA): 5510, 5520, 5540, 5550 and 5580 . Version 8.3 Cisco Unified Communications Manager 8.0 Cisco ASA 5500 Cisco Unified CM 8.0
  • 35.
  • 36. Notifies UCM of need to fall back
  • 37. Provides TCP/ (TLS) Conversion
  • 39. Ticket Validation (Using Shared Secret between ASA and IME Link Server)Cisco IME Server Sits in DMZ Participates in P2P Network Provides Call Validation Sends Route updates to UCM Cisco Unified Communications Manager 8.0 Receives updated routes from IME Server; updates dialplan. Publishes DIDs to IME Link Server Executes PSTN Fallback Enrollment Server hosted by GoDaddy.com Certificate Authority for IME Server Certificate IME Server 8.0 UCM 8.0 / SME 8.0
  • 40. Deployment ModelsThree Main Integration Models: ViPRNet ViPRNet ViPRNet Native Cisco Unified CM 8.0 Integration Cisco IME Integration for Cisco Unified CM 6.x and up, with a Cisco Unified CM-SME front end Third Party PBX integration With CM-SME front end 1 2 3 Unified CM 8.0 Unified SME 8.0 Unified CM 6.0 Unified SME 8.0 3rd PartyPBX SIP SIP ASA ASA ASA PSTN PSTN PSTN Native 8.0 Integration Cisco IME Integrationwith Unified CM 6 + Third PartyPBX Integration