How do we create project level visualization in software and how to we use Gemba walks to gather information, understand what's going on and manage proactively.

1. 現地現物 目で見る管理 Who’s afraid of the big bad wall Visual management and gemba walks Inbar Oren

3. Over 15 years experience in R&D organizations ranging from product development and project management to product management.

4. Married with twins

5. MA in Buddhism and East Asian Cultures

6. Second degree black belt in Iaido and Jodo

7. Find me on:

8. inbar@agilesparks.com

9. http://www.leansamurai.com

11. What’s going on with My Scrum Team? 4 US To Do WIP Done ?

12. Let’s look at the burn down 5 I’ll wait for the daily

13. the daily 6 Yesterday I worked on Task 1, I will finish it today no impediments Since last time I worked on the production issues. I’m still on them and have no problems. ? I’m just updating for Phil, he is at home with his child and hopes to come back tomorrow.

14. the daily 7 I’m sorry but we have a joke on Chickens and Pigs in Scrum so we don’t answer questions How is Phil doing on testing the subsystem?

15. Joke pomodoro 8 Never mind I’ll go see the Kanabn team

16. What’s going on with my Kanban Team? 9 Backlog (3) Dev (5) Test (5) Done I’ll wait for the daily

17. the daily 10 When’s the daily? ? Dude, didn’t you see the board? We’re, Like, totally at flow. We only meet when there are bottlenecks.

18. How is my project doing? ??? 11

19. The invisibility in the visibility 12

20. Team Boards 13 US To Do WIP Done

21. Project Boards 14

22. A good visual board… Tells a story Always visible Living Keeps it simple Self explanatory 15

23. Gemba “the place – any place in any organization – where humans create value” Jim Womack 16 現場

24. Gemba Walks 17 Go See Ask Why Show Respect

25. Gemba walk in Software development 18 Where to Go? What to See? With Whom to Talk? What to Ask? How to Show Respect?

26. Where to go? 19 The Real Gemba Developers Code Testers Test Business Analysts Analyze Gemba Walk

27. Physical and Electronic walls “"Take information out of the box known as the computer and make it visible and understandable to users" Pascal Dennis – The Remedy 20

28. What to See? 21 Potential Problems Immediate Problems Kaizen Opportunities

29. With whom to talk? 22 The Actual Team

30. What to Ask? 23 Stop and Fix How are you effected by upstream? What are the current problems? What could come up in the next few days? Are youworking at a sustainable pace? How are you Improving?

31. How to show respect? 24 Ask Questions Letting Go

32. A sample tour 25 Team 1 Product Owner Project Manager Team 2

33. Team 1 26 How is the sprint going? Just fine Will you meet your goals? Yes we will! Why is the burndown flat? We haven’t finished tasks, but we just moved to the next item

34. Team 1 27 Why so many items in progress? We have some impediments Why? We’re waiting on Team 2 Why? They’re just slow Now wait a minute! Let’s visit your board team 2

35. Team 2 28 Are you behind? Not at all! So why does team 1, feel stuck? Their tasks hasn’t started yet Why not? We’re just working by priority!

36. Project Board 29 We’re behind on discovery? I was abroad for two weeks And we have misaligned expectations between Team 1 and Team 2. Our board doesn’t look good. Let’s discuss what we can do.

37. Project board 30 GA Kickoff 1/2/11 31/7/11 17/3/11 Discovery Development Y R G Ready Stories Stories Epics R Readiness Quality Budget Y Y R

38. Project board 31 Impediment Board Done New Done Kaizen board New New New New

39. Program board 32 Impediment Board

40. VP R&D board 33 Technical Debt Level Y Y Y G R R Y G R G G G R Y Y R G G Y G G Y R G R R R R G Y Y Impediment Board Kaizen board

41. QA Leader Board 34

42. Who else should have a board? 35 Everybody CEO Account Managers Support Individuals

43. What to do when you leave this room? 36 Visualize Get out of your seat Ask Questions

45. http://www.leansamurai.com

47. Images Front Page- http://www.flickr.com/photos/83331954@N00/2742235520 Joke pomodoro - http://www.flickr.com/photos/xverges/ Where to go - http://www.flickr.com/photos/zoovroo/3379891088/ What to see - http://www.flickr.com/photos/zigazou76/3702501888/ http://www.flickr.com/photos/andyarthur/5615755093/ http://www.flickr.com/photos/zivkovic/5281176320/ With whom to talk - http://www.flickr.com/photos/usfsregion5/4582146723/ How to show respect - http://www.flickr.com/photos/jurvetson/1571925233/ http://www.flickr.com/photos/asktheclimatequestion/4535664653 A sample tour - http://www.flickr.com/photos/wolfsavard/3149182570/ What to do when you leave - http://www.flickr.com/photos/helloturkeytoe/2706162709 39