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How to Successfully
  Grow Your Coaching
  Business

              Presented by Tyler Garns
              Director of Marketing, Infusionsoft

              Jack Born
              Founder of AffiliateSalesChannel.com
@tylergarns
Housekeeping
      A/V Check
      You’re all on mute
      One question survey when you leave
      Ask questions through GoToWebinar - I’ll handle them
      at the end
      Feel free to tweet if you like our content
      Jack has a really cool free report at
      www.tacticaltriangle.com - go get it
      This will not be a demo of Infusionsoft - please visit
      http://www.infusionsoft.com/demo
@tylergarns
When you started your
   coaching/consulting
   business, you really just
   entered a ....

@tylergarns
...Trap!!!
@tylergarns
Unfortunately...

      The coaching/
      consulting business
      lends itself to the trap
      more than most other
      business
      You may feel like you
      made a bad choice


@tylergarns
Luckily...
      There are people that
      have figured out how
      to get out of the trap
      With the right strategy
      & tools you can do it
      too
      That’s why Jack is on
      the call with me

@tylergarns
Let’s examine the trap:

      You trade time for money
         Your income is capped by how much time you can
         dedicate to coaching
      “Information” is becoming commoditized because of
      the Internet
         It feels like everyone is giving away great information
         - how can you charge for the information you have?


@tylergarns
Examining the trap...
      The lifetime value of a customer is limited
         If you do your job, your customers shouldn’t need
         you after a while. Can your curriculum extend
         forever? When will people stop paying?
      Finding new clients is tricky
         You may not have a hefty advertising budget
         You end up working with people you know (that
         means “friends & family discounts”)

@tylergarns
Examining the trap (cont’d)
      Your clients require a very hands-on, personal
      relationship
      Desperation leads to taking on clients that aren’t a
      good fit
         They want discounts
         They complain about stuff
         They request refunds
         They milk you dry

@tylergarns
How to get out of the trap...
@tylergarns
How to grow a successful
   coaching business
      Don’t listen to other coaches that say you can’t make it
      as a coach (they’re stuck in the trap)
      Stop thinking of yourself as a coach & start thinking of
      yourself as a business
      Build a system that doesn’t require YOU to run
      everything



@tylergarns
How to grow a successful
   coaching business
      Sell your coaching program as a product with results
      Do not sell hours
      Focus on 3 things
         Being the best coach/consultant in your niche
         Marketing your business
         Building the system


@tylergarns
Be the best coach

      Be humble
      Find a coach or other mentor who can help you with
      this
      Look to people who have been successful in the way
      you want to be



@tylergarns
Marketing your business

      4 areas you need to work on:
         Getting more traffic to your site
         Converting more of your traffic to leads
         Converting more of your leads to paying customers
         Converting more customers to high paying
         customers


@tylergarns
Build the system
      You MUST have a curriculum
         For your own sanity, you need a step-by-step
         process to follow as you coach your clients
         Your clients will be impressed if they see that you
         have a process for taking them from where they are
         to where they want to go
      Document all processes - make it so an 18 year old kid
      could do it if you gave him the documentation

@tylergarns
Build the system


      Automate as much as possible - the more you
      automate, the more you can make it dummy-proof
      Yes, you can automate personal relationships




@tylergarns
Create an ascension path

      Freeminum or low cost
      coaching                  1:1
      Mid-tier group
      coaching                 Group
      High dollar 1:1
      coaching
                              Freemium

@tylergarns
Freemium or low cost tier
      This level should be
      completely automated
      Use email & video to
      multiply yourself
      Use email
      autoresponders to
      build a personal
      relationship           Freemium

@tylergarns
Middle tier

      Semi-automated
      Coach in groups or
      HIRE coaches in
      training                   Group
      All roads should lead to
      1:1 coaching



@tylergarns
One-on-one coaching
      This is where you make
      big money and have
      lots of fun                1:1
      Treat these clients like
      gold
      Ensure they’re
      successful
      Have a curriculum

@tylergarns
The ascension model
      You can build as many tiers as you like (keep it simple)
      The goal of each tier is to provide excellent coaching
      AND entice people into the next tier
      Not everyone will ascend - that’s ok - figure out your
      conversion rates & work to improve them
      Productize your coaching at every level
      Always be thinking about how to scale your business
      without YOU
      Any ONE tier should be able to provide decent income

@tylergarns
Let’s look at an example


      Net Profit Explosion, LLC
      We’ll start here: http://www.fitnessprofitpath.com/




@tylergarns
Net Profit Explosion, LLC

      Business coaching for fitness professionals
      How do you get traffic?
      How do you convert that traffic to leads?
      How do you convert the leads to paying customers?
      How do you convert paying customers to customers
      who pay a LOT more?


@tylergarns
@tylergarns
@tylergarns
@tylergarns
@tylergarns
@tylergarns
@tylergarns
@tylergarns
@tylergarns
What do we learn from
   NPE?
      Use compelling information to get people to opt-in
      Leverage your opt-ins for referrals (free traffic)
      Qualify opt-ins by having them go through extra steps
      Use automated drip emails to “ascend” leads to your
      products
      Productize your knowledge and offer it as upsells/
      cross-sells

@tylergarns
Framework for Strategy:
The Perfect Customer Lifecycle




@tylergarns
@tylergarns
Poll: How much more
   revenue?

      $1,000
      $5,000
      $10,000
      $25,000 or more



@tylergarns
What is Infusionsoft?
    If you combined ACT!, 1ShoppingCart, Aweber,
    Salesforce.com, ConstantContact, and Outlook - you
    still wouldn’t have Infusionsoft.
    Infusionsoft is less expensive than adding all those
    thing together, and it has some secret sauce (hint:
    automation) that you can’t get anywhere else.
    #1 Marketing Automation solution for small business,
    used by 6,000+ businesses and many gurus.


@tylergarns
The beauty of the all-in-one
  system




@tylergarns
Who is Infusionsoft for?
    Professional Services:      Other Services:
      Doctors, Lawyers,           Landscaping, House
      Real Estate, Insurance,     Cleaning, A/C
      etc.                        Repair, Pest Control,
                                  Martial Arts, Dance
    Online Retailers
                                Info Marketers &
      Widgets, Accessories,
                                Internet Marketers
      Camping Gear, etc.



@tylergarns
Let us know if you’d like to
  find out more about
  Infusionsoft

    Click “Yes” on the GoToWebinar Poll
    Go to http://www.infusionsoft.com/demo




@tylergarns
Future webinar topics?


    When you exit the webinar, please take a second to let
    us know what topics you’d like us to present in the
    future.




@tylergarns
Questions

    Through today only - get a free
    consultation on how Infusionsoft can help
    you grow your coaching business
    Call 866.800.0004 ext.1
    Or call your Infusionsoft sales rep


@tylergarns

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How to Successfully Grow Your Coaching Business

  • 1. How to Successfully Grow Your Coaching Business Presented by Tyler Garns Director of Marketing, Infusionsoft Jack Born Founder of AffiliateSalesChannel.com @tylergarns
  • 2. Housekeeping A/V Check You’re all on mute One question survey when you leave Ask questions through GoToWebinar - I’ll handle them at the end Feel free to tweet if you like our content Jack has a really cool free report at www.tacticaltriangle.com - go get it This will not be a demo of Infusionsoft - please visit http://www.infusionsoft.com/demo @tylergarns
  • 3. When you started your coaching/consulting business, you really just entered a .... @tylergarns
  • 5. Unfortunately... The coaching/ consulting business lends itself to the trap more than most other business You may feel like you made a bad choice @tylergarns
  • 6. Luckily... There are people that have figured out how to get out of the trap With the right strategy & tools you can do it too That’s why Jack is on the call with me @tylergarns
  • 7. Let’s examine the trap: You trade time for money Your income is capped by how much time you can dedicate to coaching “Information” is becoming commoditized because of the Internet It feels like everyone is giving away great information - how can you charge for the information you have? @tylergarns
  • 8. Examining the trap... The lifetime value of a customer is limited If you do your job, your customers shouldn’t need you after a while. Can your curriculum extend forever? When will people stop paying? Finding new clients is tricky You may not have a hefty advertising budget You end up working with people you know (that means “friends & family discounts”) @tylergarns
  • 9. Examining the trap (cont’d) Your clients require a very hands-on, personal relationship Desperation leads to taking on clients that aren’t a good fit They want discounts They complain about stuff They request refunds They milk you dry @tylergarns
  • 10. How to get out of the trap... @tylergarns
  • 11. How to grow a successful coaching business Don’t listen to other coaches that say you can’t make it as a coach (they’re stuck in the trap) Stop thinking of yourself as a coach & start thinking of yourself as a business Build a system that doesn’t require YOU to run everything @tylergarns
  • 12. How to grow a successful coaching business Sell your coaching program as a product with results Do not sell hours Focus on 3 things Being the best coach/consultant in your niche Marketing your business Building the system @tylergarns
  • 13. Be the best coach Be humble Find a coach or other mentor who can help you with this Look to people who have been successful in the way you want to be @tylergarns
  • 14. Marketing your business 4 areas you need to work on: Getting more traffic to your site Converting more of your traffic to leads Converting more of your leads to paying customers Converting more customers to high paying customers @tylergarns
  • 15. Build the system You MUST have a curriculum For your own sanity, you need a step-by-step process to follow as you coach your clients Your clients will be impressed if they see that you have a process for taking them from where they are to where they want to go Document all processes - make it so an 18 year old kid could do it if you gave him the documentation @tylergarns
  • 16. Build the system Automate as much as possible - the more you automate, the more you can make it dummy-proof Yes, you can automate personal relationships @tylergarns
  • 17. Create an ascension path Freeminum or low cost coaching 1:1 Mid-tier group coaching Group High dollar 1:1 coaching Freemium @tylergarns
  • 18. Freemium or low cost tier This level should be completely automated Use email & video to multiply yourself Use email autoresponders to build a personal relationship Freemium @tylergarns
  • 19. Middle tier Semi-automated Coach in groups or HIRE coaches in training Group All roads should lead to 1:1 coaching @tylergarns
  • 20. One-on-one coaching This is where you make big money and have lots of fun 1:1 Treat these clients like gold Ensure they’re successful Have a curriculum @tylergarns
  • 21. The ascension model You can build as many tiers as you like (keep it simple) The goal of each tier is to provide excellent coaching AND entice people into the next tier Not everyone will ascend - that’s ok - figure out your conversion rates & work to improve them Productize your coaching at every level Always be thinking about how to scale your business without YOU Any ONE tier should be able to provide decent income @tylergarns
  • 22. Let’s look at an example Net Profit Explosion, LLC We’ll start here: http://www.fitnessprofitpath.com/ @tylergarns
  • 23. Net Profit Explosion, LLC Business coaching for fitness professionals How do you get traffic? How do you convert that traffic to leads? How do you convert the leads to paying customers? How do you convert paying customers to customers who pay a LOT more? @tylergarns
  • 32. What do we learn from NPE? Use compelling information to get people to opt-in Leverage your opt-ins for referrals (free traffic) Qualify opt-ins by having them go through extra steps Use automated drip emails to “ascend” leads to your products Productize your knowledge and offer it as upsells/ cross-sells @tylergarns
  • 33. Framework for Strategy: The Perfect Customer Lifecycle @tylergarns
  • 35. Poll: How much more revenue? $1,000 $5,000 $10,000 $25,000 or more @tylergarns
  • 36. What is Infusionsoft? If you combined ACT!, 1ShoppingCart, Aweber, Salesforce.com, ConstantContact, and Outlook - you still wouldn’t have Infusionsoft. Infusionsoft is less expensive than adding all those thing together, and it has some secret sauce (hint: automation) that you can’t get anywhere else. #1 Marketing Automation solution for small business, used by 6,000+ businesses and many gurus. @tylergarns
  • 37. The beauty of the all-in-one system @tylergarns
  • 38. Who is Infusionsoft for? Professional Services: Other Services: Doctors, Lawyers, Landscaping, House Real Estate, Insurance, Cleaning, A/C etc. Repair, Pest Control, Martial Arts, Dance Online Retailers Info Marketers & Widgets, Accessories, Internet Marketers Camping Gear, etc. @tylergarns
  • 39. Let us know if you’d like to find out more about Infusionsoft Click “Yes” on the GoToWebinar Poll Go to http://www.infusionsoft.com/demo @tylergarns
  • 40. Future webinar topics? When you exit the webinar, please take a second to let us know what topics you’d like us to present in the future. @tylergarns
  • 41. Questions Through today only - get a free consultation on how Infusionsoft can help you grow your coaching business Call 866.800.0004 ext.1 Or call your Infusionsoft sales rep @tylergarns