Enabling Enterprise Collaboration with SharePoint 2010
1. Enabling Collaboration with
SharePoint 2010
Joanne Hu Corum
Senior Director, Collaboration & Innovation
Competency Center
Applied Materials, Inc.
May 2012
Applied Materials Confidential
2. Who is Applied Materials?
2 Applied Materials Confidential
3. WHAT WE DO
We make the equipment
that makes the components
that change the world.
3 Corporate Overview Applied Materials Confidential
4. VISION
We apply
nanomanufacturing
technology to improve
the way people live.
4 Corporate Overview Applied Materials Confidential
5. The Most Exciting Industries on Earth
Semiconductor Display Solar
20,000,000x 20x 5x
reduction in reduction in reduction in
COST PER TRANSISTOR COST PER AREA COST PER WATT
1 2
in 30 years in 15 years in 4 years3
At 1976 transistor prices,
an iPod® would have cost $3.2B
1 Source: SIA, IC Knowledge LLC
2 Source: Display Search, Nikkei BP, Applied Materials
3 Source: Photon Consulting 2012
5 Corporate Overview Applied Materials Confidential
6. The Global Strength of Applied
Stock Ticker: Nasdaq: AMAT
Market Cap: $16.8 billion
Fiscal 2011 Revenue: $10.5 billion
Fiscal 2011 R&D: $1.1 billion
Founded: November 10, 1967
Headquarters: Santa Clara, California
87 locations in
Global Presence:
19 countries
Fortune 500 Ranking: 259
China, Germany, Israel, Italy,
RD&E and/or
Singapore, Switzerland,
Manufacturing Centers:
Taiwan, United States
Employees: ~14,600 worldwide
Patents: ~9,500 issued
* Information as of Q1’12 except FY’11 amounts
Fiscal year-end October 30, 2011
6 Corporate Overview Applied Materials Confidential
7. Global Scale and Reach
Germany
Massachusetts
India
Montana
China
Switzerland
Israel
California Italy
Texas
Taiwan
Singapore
More than $1Billion invested annually in RD&E
7 Corporate Overview Applied Materials Confidential
13. Organization
Content Updates
Site Manager functionality –
End User
full webpart tool kit
Definition of business requirements
Technical roadmap + governance
Innovation + looking ahead
Competency Center
Partnership with the business
Deliver solutions / projects
Level 4 help escalation
Level 1 – 3 support
Help Desk + Support System monitoring
Backup and recovery
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14. Strategy
Provide an enterprise collaboration
Platform which supports all of
the collaboration initiatives of social
business, mobility, business intelligence
and migration from existing legacy tools
Foundation
14 Applied Materials Confidential
15. Strategy
Search
Search
Search
Foundation Search
ACN /
Portals /
My Site
15 Applied Materials Confidential
16. Strategy
Search
Data
Analytics
Foundation
ACN /
Portals /
My Site
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17. Strategy
Search
App World Data
(Custom Apps) Analytics
Foundation
Intersections
ACN /
Portals /
My Site
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18. Strategy
Search
App World Data
(Custom Apps) Analytics
Foundation
Intersections Mobility
ACN /
Portals /
My Site
18 Applied Materials Confidential
19. 2-Year Journey – Starting Small
Went live with
Established small Applied Collaboration Network (ACN)
footprint (standard farm)
Engaged affinity and Set up cross business
engineering groups governance board for ACN
Q2 10 Q3 10 Q4 10
Implemented HR self service portal Started custom
(high availability farm) farm
Things that worked: Challenges:
• Dedicated team = self learning • Team did not know the technology –
• Partnering with a business champion learning on our own took a lot of
(our engineering tools team) time + effort
• Grass roots approach • Did not define UI governance in the
• Gaining executive support with a beginning
cross-functional governance board • Blank template did not work –
• Out-of-the-box governance people did not know where to start
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20. 2-Year Journey – Gaining Momentum
Intranet Home Page Invited to join CTO’s
moved to SP Innovation Task Force
First Microsoft Business
Intelligence (MSBI)
implementation
Q4 10 Q1 11 Q2 11
Increased infrastructure to Implemented more robust self-service
support growth training (web, classroom & virtual)
Things that worked: Challenges:
• MSBI – more value out of the existing • “Show me” training is more effective
tools + speed than self paced
• Holding 1:1 training sessions with key • SharePoint out-of-the-box UI
end users (change agents in the org) • Global performance
• Leveraging enterprise visibility +
impact
• Out-of-the-box governance – purchase
3rd party web parts vs. development
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21. 2-Year Journey – Branching Out
Released MySites Upgraded standard farm
(pre-2010) to 2010 Established Social
Started external Business Strategy
partner farm
Q2 11 Q3 11 Q4 11
Started our LiveLink retirement Started Lotus Notes Designed archiving
effort retirement effort strategy
Things that worked: Challenges:
• MySite • Security + compliance
• Organizational tab + pictures • 2010 – ribbon change
• Ability for team members to share • MySite continued usage
personal information + skills • Social business was received as
• Upgrade to 2010 “fluffy”
• Webparts easier to use
• More selection + functionality
OOB
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22. 2-Year Journey – Maturing
Started custom farm Implemented webapps
upgrade to 2010
Knowledge Central
Pilot community Set Nintex as the
POC workflow standard
Q4 11 Q1 12 Q2 12
Standardized search Matured how we used Set DUET as
OOB features integration standard
Things that worked: Challenges:
• Establishing across farm workflow • Limited internal knowledge – how to
management + standardization continue educating end users in a
• Leveraging and encouraging the self service model
knowledge curve + general “thinking” • Support $$
of the Competency Center team • Upgrading custom applications
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23. 2-Year Journey – Today
Mobile solution Pilot Help Desk 1.5 model
POC Partner with Corp Affairs
for social business AppWorld Complete custom farm
roadmap upgrade
Implementation
Q3 12 Q4 12 Q1 13
Implement activity stream Implement Beta SharePoint Complete LiveLink
webpart partner farm v15 retirement
Things that are working: Challenges:
• Business partnerships to drive change • Keeping up with the consumer market
• Out-of-the-box governance • Balancing waiting for OOB
SharePoint upgrade features vs.
purchasing 3rd party solutions
• Maturing SharePoint adoption
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24. What do we plan for in 2013 = “future”
Continue leverage OOB functionality = upgrade standard farm to
SharePoint v15
Improve support and infrastructure performance
Continue to mature business process management
Implement social business features
My Feeds
Activity Data
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25. Hind Sight (aka Conclusion)
Establish and stay true to an out-of-the-box strategy
Partner with your business and super users that are change agents
Empower the end user for a true self-service solution
Always think ofvalue out ways to you already have) for more value
add (get more
different
of what
leverage SharePoint
Build in a strong help desk model
Invest in a strong core team
25 Applied Materials Confidential
29. What do we plan for in 2013 = “future”
Continue leverage OOB functionality = upgrade standard farm to
SharePoint v15
Improve support and infrastructure performance:
– Implementing robust and cost effective help desk solution for more end user
training questions and support
– Implement RBS to increase site size limit
Continue to mature business process management:
– Implement AppWorld that simplifies user tasks (e.g. centralized workflow
approvals, “itunes” search feature by business process, etc.)
– Federated search
Implement social business features:
– Enhance MySite UI to be more “ME” centric My Feeds
– Standard Mobility template for full access to SP
Activity Data
– Setup an activity stream architecture that
establishes SharePoint as the central listener
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30. Strategy
Search
App World Data
(Custom Apps) Analytics
Foundation
Intersections Mobility
ACN /
Portals /
My Site
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31. Our Current Footprint
– Specific Farms (4)
• Standard (OOB Sites)
• Custom (Custom Code)
• Partner (External Users)
• High Available (Corporate Site, HR)
– Virtualized servers per farm
• 2 Web Servers (load balanced)
• 2 Application Servers (expanded as needed)
• 2 Clustered Database Servers (Active/Passive)
• 4 TB SAN Storage
Standard Custom Partner High Available
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