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Enabling Collaboration with
SharePoint 2010


Joanne Hu Corum
Senior Director, Collaboration & Innovation
Competency Center
Applied Materials, Inc.


May 2012



                                 Applied Materials Confidential
Who is Applied Materials?




2               Applied Materials Confidential
WHAT WE DO
    We make the equipment
    that makes the components
    that change the world.




3    Corporate Overview   Applied Materials Confidential
VISION
    We apply
    nanomanufacturing
    technology to improve
    the way people live.




4    Corporate Overview   Applied Materials Confidential
The Most Exciting Industries on Earth
             Semiconductor                                          Display                     Solar




            20,000,000x                                                20x                       5x
                  reduction in                                   reduction in                reduction in
       COST PER TRANSISTOR                                  COST PER AREA                   COST PER WATT
                                        1                                              2
                   in 30 years                                   in 15 years                  in 4 years3


                                                         At 1976 transistor prices,
                                                         an iPod® would have cost $3.2B
1 Source: SIA, IC Knowledge LLC
2 Source: Display Search, Nikkei BP, Applied Materials
3 Source: Photon Consulting 2012


5          Corporate Overview                              Applied Materials Confidential
The Global Strength of Applied
                                                                Stock Ticker:            Nasdaq: AMAT

                                                                Market Cap:              $16.8 billion
                                                                Fiscal 2011 Revenue:     $10.5 billion
                                                                Fiscal 2011 R&D:         $1.1 billion
                                                                Founded:                 November 10, 1967
                                                                Headquarters:            Santa Clara, California
                                                                                         87 locations in
                                                                Global Presence:
                                                                                         19 countries

                                                                Fortune 500 Ranking:     259


                                                                                         China, Germany, Israel, Italy,
                                                                RD&E and/or
                                                                                         Singapore, Switzerland,
                                                                Manufacturing Centers:
                                                                                         Taiwan, United States

                                                                Employees:               ~14,600 worldwide
                                                                Patents:                 ~9,500 issued




* Information as of Q1’12 except FY’11 amounts
Fiscal year-end October 30, 2011


6          Corporate Overview                    Applied Materials Confidential
Global Scale and Reach


                                                                     Germany
                             Massachusetts
                                                                                            India
    Montana

                                                                                                        China




                                             Switzerland

                                                                                              Israel


    California                                                               Italy
                             Texas
                                                                                                            Taiwan




                                                                                            Singapore



                      More than $1Billion invested annually in RD&E

7       Corporate Overview                                 Applied Materials Confidential
Let’s get started…..




8                Applied Materials Confidential
Multiple Tool Solution




    SharePoint alone is good, but integrated is when you get the most value.


9                               Applied Materials Confidential
Topics
 Our current footprint
     – Architecture
     – Organization
     – Strategy

 2-year journey

 Future Plans




10                    Applied Materials Confidential
Our Current Footprint

     – Specific Farms (4)                             – Virtualized servers per farm
        • Standard (Out-of-the-Box Sites)                     • 2 Web Servers (load balanced)
        • Custom (Custom Code)                                • 2 Application Servers (expanded as needed)
        • Partner (External Users)                            • 2 Clustered Database Servers
        • High Available (Corporate Site, HR)                   (Active/Passive)
                                                              • 4 TB SAN Storage




               Standard         Custom                    Partner       High Available




11                                    Applied Materials Confidential
Architecture




     •   2.78 Million page views/month
     •   18,800 Unique visitors/month
     •   19,000 Internal searches / month
     •   500K+ documents
     •   2,200 team sites
     •   30 portal site
12                           Applied Materials Confidential
Organization

                                                       Content Updates
                                                       Site Manager functionality –
          End User
                                                        full webpart tool kit
                                                       Definition of business requirements


                                                           Technical roadmap + governance
                                                           Innovation + looking ahead
     Competency Center
                                                           Partnership with the business
                                                           Deliver solutions / projects
                                                           Level 4 help escalation


                                                       Level 1 – 3 support
     Help Desk + Support                               System monitoring
                                                       Backup and recovery



13                         Applied Materials Confidential
Strategy

                              Provide an enterprise collaboration
                              Platform which supports all of
                              the collaboration initiatives of social
                              business, mobility, business intelligence
                              and migration from existing legacy tools
     Foundation




14                Applied Materials Confidential
Strategy
                                                             Search



       Search

                                                   Search




     Foundation                                             Search




       ACN /
      Portals /
       My Site



15                Applied Materials Confidential
Strategy

       Search


                    Data
                  Analytics


     Foundation




       ACN /
      Portals /
       My Site



16                     Applied Materials Confidential
Strategy


                   Search


 App World                      Data
 (Custom Apps)                Analytics


                 Foundation


 Intersections


                   ACN /
                  Portals /
                   My Site



17                               Applied Materials Confidential
Strategy


                   Search


 App World                      Data
 (Custom Apps)                Analytics


                 Foundation


 Intersections                Mobility


                   ACN /
                  Portals /
                   My Site



18                               Applied Materials Confidential
2-Year Journey – Starting Small
                                                  Went live with
Established small                      Applied Collaboration Network (ACN)
    footprint                                    (standard farm)
                Engaged affinity and                                  Set up cross business
                 engineering groups                                         governance board for ACN




Q2 10                                  Q3 10                                            Q4 10
                     Implemented HR self service portal                        Started custom
                           (high availability farm)                                 farm

 Things that worked:                                         Challenges:
 • Dedicated team = self learning                            • Team did not know the technology –
 • Partnering with a business champion                         learning on our own took a lot of
   (our engineering tools team)                                time + effort
 • Grass roots approach                                      • Did not define UI governance in the
 • Gaining executive support with a                            beginning
   cross-functional governance board                         • Blank template did not work –
 • Out-of-the-box governance                                   people did not know where to start
19                                 Applied Materials Confidential
2-Year Journey – Gaining Momentum
Intranet Home Page                                                          Invited to join CTO’s
    moved to SP                                                            Innovation Task Force
                              First Microsoft Business
                                 Intelligence (MSBI)
                                   implementation




Q4 10                                    Q1 11                                                      Q2 11
           Increased infrastructure to                    Implemented more robust self-service
                 support growth                             training (web, classroom & virtual)

 Things that worked:                                                 Challenges:
 • MSBI – more value out of the existing                             • “Show me” training is more effective
   tools + speed                                                       than self paced
 • Holding 1:1 training sessions with key                            • SharePoint out-of-the-box UI
   end users (change agents in the org)                              • Global performance
 • Leveraging enterprise visibility +
   impact
 • Out-of-the-box governance – purchase
   3rd party web parts vs. development
20                                  Applied Materials Confidential
2-Year Journey – Branching Out
Released MySites            Upgraded standard farm
   (pre-2010)                      to 2010                                             Established Social
                                                                Started external       Business Strategy
                                                                  partner farm




Q2 11                                    Q3 11                                                    Q4 11
     Started our LiveLink retirement                      Started Lotus Notes            Designed archiving
                  effort                                    retirement effort                 strategy

 Things that worked:                                                    Challenges:
 • MySite                                                               • Security + compliance
     • Organizational tab + pictures                                    • 2010 – ribbon change
     • Ability for team members to share                                • MySite continued usage
       personal information + skills                                    • Social business was received as
 • Upgrade to 2010                                                        “fluffy”
     • Webparts easier to use
     • More selection + functionality
       OOB
21                                     Applied Materials Confidential
2-Year Journey – Maturing
Started custom farm                Implemented webapps
  upgrade to 2010
                                                                                     Knowledge Central
                      Pilot community                            Set Nintex as the
                            POC                                  workflow standard




 Q4 11                                  Q1 12                                                    Q2 12
         Standardized search     Matured how we used                                     Set DUET as
                                    OOB features                                     integration standard

  Things that worked:                                                Challenges:
  • Establishing across farm workflow                                • Limited internal knowledge – how to
    management + standardization                                       continue educating end users in a
  • Leveraging and encouraging the                                     self service model
    knowledge curve + general “thinking”                             • Support $$
    of the Competency Center team                                    • Upgrading custom applications



 22                                 Applied Materials Confidential
2-Year Journey – Today
Mobile solution                                                     Pilot Help Desk 1.5 model
    POC           Partner with Corp Affairs
                    for social business AppWorld                                  Complete custom farm
                          roadmap                                                       upgrade
                                        Implementation




Q3 12                                Q4 12                                                      Q1 13
     Implement activity stream    Implement                     Beta SharePoint     Complete LiveLink
            webpart              partner farm                         v15              retirement

 Things that are working:                                    Challenges:
 • Business partnerships to drive change                     • Keeping up with the consumer market
 • Out-of-the-box governance                                 • Balancing waiting for OOB
                                                               SharePoint upgrade features vs.
                                                               purchasing 3rd party solutions
                                                             • Maturing SharePoint adoption



23                                 Applied Materials Confidential
What do we plan for in 2013 = “future”
 Continue leverage OOB functionality = upgrade standard farm to
  SharePoint v15

 Improve support and infrastructure performance

 Continue to mature business process management

 Implement social business features




                                                       My Feeds




                                     Activity Data




24                          Applied Materials Confidential
Hind Sight (aka Conclusion)
Establish and stay true to an out-of-the-box strategy
Partner with your business and super users that are change agents
Empower the end user for a true self-service solution
Always think ofvalue out ways to you already have) for more value
 add (get more
                 different
                           of what
                                   leverage SharePoint



Build in a strong help desk model
Invest in a strong core team
25                         Applied Materials Confidential
Q&A




26         Applied Materials Confidential
Backup




28       Applied Materials Confidential
What do we plan for in 2013 = “future”
 Continue leverage OOB functionality = upgrade standard farm to
  SharePoint v15
 Improve support and infrastructure performance:
     – Implementing robust and cost effective help desk solution for more end user
       training questions and support
     – Implement RBS to increase site size limit
 Continue to mature business process management:
     – Implement AppWorld that simplifies user tasks (e.g. centralized workflow
       approvals, “itunes” search feature by business process, etc.)
     – Federated search

 Implement social business features:
     – Enhance MySite UI to be more “ME” centric                               My Feeds




     – Standard Mobility template for full access to SP
                                                                    Activity Data
     – Setup an activity stream architecture that
       establishes SharePoint as the central listener

29                                 Applied Materials Confidential
Strategy

                                  Search


           App World                                      Data
           (Custom Apps)                                Analytics


                           Foundation


           Intersections                                Mobility


                                ACN /
                               Portals /
                                My Site



30                     Applied Materials Confidential
Our Current Footprint
     – Specific Farms (4)
        • Standard (OOB Sites)
        • Custom (Custom Code)
        • Partner (External Users)
        • High Available (Corporate Site, HR)
     – Virtualized servers per farm
        • 2 Web Servers (load balanced)
        • 2 Application Servers (expanded as needed)
        • 2 Clustered Database Servers (Active/Passive)
        • 4 TB SAN Storage




        Standard         Custom               Partner                 High Available
31                                   Applied Materials Confidential
Enabling Enterprise Collaboration with SharePoint 2010

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Enabling Enterprise Collaboration with SharePoint 2010

  • 1. Enabling Collaboration with SharePoint 2010 Joanne Hu Corum Senior Director, Collaboration & Innovation Competency Center Applied Materials, Inc. May 2012 Applied Materials Confidential
  • 2. Who is Applied Materials? 2 Applied Materials Confidential
  • 3. WHAT WE DO We make the equipment that makes the components that change the world. 3 Corporate Overview Applied Materials Confidential
  • 4. VISION We apply nanomanufacturing technology to improve the way people live. 4 Corporate Overview Applied Materials Confidential
  • 5. The Most Exciting Industries on Earth Semiconductor Display Solar 20,000,000x 20x 5x reduction in reduction in reduction in COST PER TRANSISTOR COST PER AREA COST PER WATT 1 2 in 30 years in 15 years in 4 years3 At 1976 transistor prices, an iPod® would have cost $3.2B 1 Source: SIA, IC Knowledge LLC 2 Source: Display Search, Nikkei BP, Applied Materials 3 Source: Photon Consulting 2012 5 Corporate Overview Applied Materials Confidential
  • 6. The Global Strength of Applied Stock Ticker: Nasdaq: AMAT Market Cap: $16.8 billion Fiscal 2011 Revenue: $10.5 billion Fiscal 2011 R&D: $1.1 billion Founded: November 10, 1967 Headquarters: Santa Clara, California 87 locations in Global Presence: 19 countries Fortune 500 Ranking: 259 China, Germany, Israel, Italy, RD&E and/or Singapore, Switzerland, Manufacturing Centers: Taiwan, United States Employees: ~14,600 worldwide Patents: ~9,500 issued * Information as of Q1’12 except FY’11 amounts Fiscal year-end October 30, 2011 6 Corporate Overview Applied Materials Confidential
  • 7. Global Scale and Reach Germany Massachusetts India Montana China Switzerland Israel California Italy Texas Taiwan Singapore More than $1Billion invested annually in RD&E 7 Corporate Overview Applied Materials Confidential
  • 8. Let’s get started….. 8 Applied Materials Confidential
  • 9. Multiple Tool Solution SharePoint alone is good, but integrated is when you get the most value. 9 Applied Materials Confidential
  • 10. Topics  Our current footprint – Architecture – Organization – Strategy  2-year journey  Future Plans 10 Applied Materials Confidential
  • 11. Our Current Footprint – Specific Farms (4) – Virtualized servers per farm • Standard (Out-of-the-Box Sites) • 2 Web Servers (load balanced) • Custom (Custom Code) • 2 Application Servers (expanded as needed) • Partner (External Users) • 2 Clustered Database Servers • High Available (Corporate Site, HR) (Active/Passive) • 4 TB SAN Storage Standard Custom Partner High Available 11 Applied Materials Confidential
  • 12. Architecture • 2.78 Million page views/month • 18,800 Unique visitors/month • 19,000 Internal searches / month • 500K+ documents • 2,200 team sites • 30 portal site 12 Applied Materials Confidential
  • 13. Organization  Content Updates  Site Manager functionality – End User full webpart tool kit  Definition of business requirements  Technical roadmap + governance  Innovation + looking ahead Competency Center  Partnership with the business  Deliver solutions / projects  Level 4 help escalation  Level 1 – 3 support Help Desk + Support  System monitoring  Backup and recovery 13 Applied Materials Confidential
  • 14. Strategy Provide an enterprise collaboration Platform which supports all of the collaboration initiatives of social business, mobility, business intelligence and migration from existing legacy tools Foundation 14 Applied Materials Confidential
  • 15. Strategy Search Search Search Foundation Search ACN / Portals / My Site 15 Applied Materials Confidential
  • 16. Strategy Search Data Analytics Foundation ACN / Portals / My Site 16 Applied Materials Confidential
  • 17. Strategy Search App World Data (Custom Apps) Analytics Foundation Intersections ACN / Portals / My Site 17 Applied Materials Confidential
  • 18. Strategy Search App World Data (Custom Apps) Analytics Foundation Intersections Mobility ACN / Portals / My Site 18 Applied Materials Confidential
  • 19. 2-Year Journey – Starting Small Went live with Established small Applied Collaboration Network (ACN) footprint (standard farm) Engaged affinity and Set up cross business engineering groups governance board for ACN Q2 10 Q3 10 Q4 10 Implemented HR self service portal Started custom (high availability farm) farm Things that worked: Challenges: • Dedicated team = self learning • Team did not know the technology – • Partnering with a business champion learning on our own took a lot of (our engineering tools team) time + effort • Grass roots approach • Did not define UI governance in the • Gaining executive support with a beginning cross-functional governance board • Blank template did not work – • Out-of-the-box governance people did not know where to start 19 Applied Materials Confidential
  • 20. 2-Year Journey – Gaining Momentum Intranet Home Page Invited to join CTO’s moved to SP Innovation Task Force First Microsoft Business Intelligence (MSBI) implementation Q4 10 Q1 11 Q2 11 Increased infrastructure to Implemented more robust self-service support growth training (web, classroom & virtual) Things that worked: Challenges: • MSBI – more value out of the existing • “Show me” training is more effective tools + speed than self paced • Holding 1:1 training sessions with key • SharePoint out-of-the-box UI end users (change agents in the org) • Global performance • Leveraging enterprise visibility + impact • Out-of-the-box governance – purchase 3rd party web parts vs. development 20 Applied Materials Confidential
  • 21. 2-Year Journey – Branching Out Released MySites Upgraded standard farm (pre-2010) to 2010 Established Social Started external Business Strategy partner farm Q2 11 Q3 11 Q4 11 Started our LiveLink retirement Started Lotus Notes Designed archiving effort retirement effort strategy Things that worked: Challenges: • MySite • Security + compliance • Organizational tab + pictures • 2010 – ribbon change • Ability for team members to share • MySite continued usage personal information + skills • Social business was received as • Upgrade to 2010 “fluffy” • Webparts easier to use • More selection + functionality OOB 21 Applied Materials Confidential
  • 22. 2-Year Journey – Maturing Started custom farm Implemented webapps upgrade to 2010 Knowledge Central Pilot community Set Nintex as the POC workflow standard Q4 11 Q1 12 Q2 12 Standardized search Matured how we used Set DUET as OOB features integration standard Things that worked: Challenges: • Establishing across farm workflow • Limited internal knowledge – how to management + standardization continue educating end users in a • Leveraging and encouraging the self service model knowledge curve + general “thinking” • Support $$ of the Competency Center team • Upgrading custom applications 22 Applied Materials Confidential
  • 23. 2-Year Journey – Today Mobile solution Pilot Help Desk 1.5 model POC Partner with Corp Affairs for social business AppWorld Complete custom farm roadmap upgrade Implementation Q3 12 Q4 12 Q1 13 Implement activity stream Implement Beta SharePoint Complete LiveLink webpart partner farm v15 retirement Things that are working: Challenges: • Business partnerships to drive change • Keeping up with the consumer market • Out-of-the-box governance • Balancing waiting for OOB SharePoint upgrade features vs. purchasing 3rd party solutions • Maturing SharePoint adoption 23 Applied Materials Confidential
  • 24. What do we plan for in 2013 = “future”  Continue leverage OOB functionality = upgrade standard farm to SharePoint v15  Improve support and infrastructure performance  Continue to mature business process management  Implement social business features My Feeds Activity Data 24 Applied Materials Confidential
  • 25. Hind Sight (aka Conclusion) Establish and stay true to an out-of-the-box strategy Partner with your business and super users that are change agents Empower the end user for a true self-service solution Always think ofvalue out ways to you already have) for more value add (get more different of what leverage SharePoint Build in a strong help desk model Invest in a strong core team 25 Applied Materials Confidential
  • 26. Q&A 26 Applied Materials Confidential
  • 27.
  • 28. Backup 28 Applied Materials Confidential
  • 29. What do we plan for in 2013 = “future”  Continue leverage OOB functionality = upgrade standard farm to SharePoint v15  Improve support and infrastructure performance: – Implementing robust and cost effective help desk solution for more end user training questions and support – Implement RBS to increase site size limit  Continue to mature business process management: – Implement AppWorld that simplifies user tasks (e.g. centralized workflow approvals, “itunes” search feature by business process, etc.) – Federated search  Implement social business features: – Enhance MySite UI to be more “ME” centric My Feeds – Standard Mobility template for full access to SP Activity Data – Setup an activity stream architecture that establishes SharePoint as the central listener 29 Applied Materials Confidential
  • 30. Strategy Search App World Data (Custom Apps) Analytics Foundation Intersections Mobility ACN / Portals / My Site 30 Applied Materials Confidential
  • 31. Our Current Footprint – Specific Farms (4) • Standard (OOB Sites) • Custom (Custom Code) • Partner (External Users) • High Available (Corporate Site, HR) – Virtualized servers per farm • 2 Web Servers (load balanced) • 2 Application Servers (expanded as needed) • 2 Clustered Database Servers (Active/Passive) • 4 TB SAN Storage Standard Custom Partner High Available 31 Applied Materials Confidential