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Innovation Norway and Tourism Audun Pettersen 21.10.2010 1 Foto: Nils-Erik Bjørholt/Innovasjon Norge
Agenda Tourism in Norway Who is InnovationNorway OurStrategicDirection The Norway Brand Funding Q&A Foto: CH/Innovation Norway
Key figures travel and tourism industry ,[object Object]
In total tourists spent NOK 108 billion in Norway in 2008. 50 percent Norwegians 30 percent foreign guests 20 percent Norwegian businesses (business trips) ,[object Object]
159,400 employees in travel and tourism (132,000 man-years), 6.6 percent of employment in mainland Norway,[object Object]
An international organisation OFFICES IN EVERY COUNTY OFFICES IN MORE THAN 30 COUNTRIES
We prioritise nine sectors Culture  and experience Culture  and experience Energy and environ-ment Health ICT Agriculture Tourism Oil and gas Maritime Marine 13
 Strategic  Direction 7
National Strategy for the Tourism Industry Vision: Valuable experiences Main objectives: ,[object Object]
Sustainable rural communities through year-round jobs in tourism
Norway – a sustainable destination,[object Object]
 A few figures 10
Development in the number of tourist arrivals* in Norway and Norway’s market share of international tourist arrivals
Holiday and leisure guest nights in 2009- Europeans, Norwegians and holidaymakers from other countries
Foreign holiday and leisure guest nights in 2009 by nationality
Cruise in Norway nationalities
Status so far ,[object Object]
Upturn in all markets except NO, DK and NL
New dynamic statistics web page at www.innovasjonnorge.no/reiseliv,[object Object]
Main focus - maintain our position
Attract traffic from major markets
We are inviting to collaboration Market Strategy Council Market groups Project Groups
 Brand Norway 20
The coast and  coastal culture Arctic  Norway Mountains and  wilderness Four experience areas used in marketing Fjord and mountain landscapes Foto: Terje Rakke/Nordic Life, Anders Gjengedal, Bjørn Jørgensen/Innovation Norway
C.H./Innovation Norway Terje Rakke/Nordic Life/Innovasjon Norge Fjords,mountains and wilderness are crucial factors in attracting tourists to Norway in summer
Fill Norwegian nature with meaningful content – adapted to the target groups
The target group: From nature enthusiasts to 'explorers' ,[object Object]
 Explore your own limits
 Or listen to stories about the explorersPhoto: Nils-Erik Bjørholt, C H/Innovation Norway
Challenges Short, delimited seasons Fragmented sales and marketing work Numerous small units with limited resources Low degree of refining Few professional investors/capital resources
Marketing/sales: From traditional to innovative Bolder communication Focus on experiences and  dreams Coordinate marketing and sales  From market to segment Web 2.0 and social media 26 Illustration: Istockphoto.com
Product development and innovation: From supplier perspective to customer perspective Stimulate customer-driven innovation in experiences and thematic products Support processes for destination development Amass expertise in experience development Work with quality assurance of travel products Work for a more distinct differentiation in Norwegian travel and tourism Stimulate sustainability 27 Photo: CH/Nils-Erik Bjørnholt/Johan Wildhagen/Terje Rakke/Nordic Life/Innovation Norway
How do we work? 28
Our services Financing  services Promotional services Networking  services Competence services Advisory  services 29
Visitnorway.com as call to action- The Label
Visitnorway.com as call to action – The Design Element
Press & PR-results International media Media coverage 2009: 22.414 press contacts 999 journalists on presstrips 6.474 articles 282 TV-programmes/reports 120 radio-prog/reports Value NOK 366 mill. (ex TV&Radio)
[object Object]
"I visited Norway in July 2010, and used this website to plan part of my trip, so I can say it definitely achieves its goal! ” "Much better then www.visitsweden.com :-)”
Visiting Sweden next week. This site convinced me to spend a few days in Norway. Would consider another trip to Norway.
It's an amazing website, I have to say... the most comprehensive guide for visiting any country I have ever seen. even better than the lonely planet guide!
I think the website is vibrant in design and incredibly useful for content. I've used it to plan my trip to Norway, and think it is among the best tourist websites I have ever visited.
To be honest, I probably wouldn't be visiting Norway if not for this website. You guys seduced me34
New App! How many of you have a  travel application on your iPhone  or Android phone?
36

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Innovation Norway and Tourism

  • 1. Innovation Norway and Tourism Audun Pettersen 21.10.2010 1 Foto: Nils-Erik Bjørholt/Innovasjon Norge
  • 2. Agenda Tourism in Norway Who is InnovationNorway OurStrategicDirection The Norway Brand Funding Q&A Foto: CH/Innovation Norway
  • 3.
  • 4.
  • 5.
  • 6. An international organisation OFFICES IN EVERY COUNTY OFFICES IN MORE THAN 30 COUNTRIES
  • 7. We prioritise nine sectors Culture and experience Culture and experience Energy and environ-ment Health ICT Agriculture Tourism Oil and gas Maritime Marine 13
  • 8. Strategic Direction 7
  • 9.
  • 10. Sustainable rural communities through year-round jobs in tourism
  • 11.
  • 12. A few figures 10
  • 13. Development in the number of tourist arrivals* in Norway and Norway’s market share of international tourist arrivals
  • 14. Holiday and leisure guest nights in 2009- Europeans, Norwegians and holidaymakers from other countries
  • 15. Foreign holiday and leisure guest nights in 2009 by nationality
  • 16. Cruise in Norway nationalities
  • 17.
  • 18. Upturn in all markets except NO, DK and NL
  • 19.
  • 20. Main focus - maintain our position
  • 21. Attract traffic from major markets
  • 22. We are inviting to collaboration Market Strategy Council Market groups Project Groups
  • 24. The coast and coastal culture Arctic Norway Mountains and wilderness Four experience areas used in marketing Fjord and mountain landscapes Foto: Terje Rakke/Nordic Life, Anders Gjengedal, Bjørn Jørgensen/Innovation Norway
  • 25. C.H./Innovation Norway Terje Rakke/Nordic Life/Innovasjon Norge Fjords,mountains and wilderness are crucial factors in attracting tourists to Norway in summer
  • 26. Fill Norwegian nature with meaningful content – adapted to the target groups
  • 27.
  • 28. Explore your own limits
  • 29. Or listen to stories about the explorersPhoto: Nils-Erik Bjørholt, C H/Innovation Norway
  • 30. Challenges Short, delimited seasons Fragmented sales and marketing work Numerous small units with limited resources Low degree of refining Few professional investors/capital resources
  • 31. Marketing/sales: From traditional to innovative Bolder communication Focus on experiences and dreams Coordinate marketing and sales From market to segment Web 2.0 and social media 26 Illustration: Istockphoto.com
  • 32. Product development and innovation: From supplier perspective to customer perspective Stimulate customer-driven innovation in experiences and thematic products Support processes for destination development Amass expertise in experience development Work with quality assurance of travel products Work for a more distinct differentiation in Norwegian travel and tourism Stimulate sustainability 27 Photo: CH/Nils-Erik Bjørnholt/Johan Wildhagen/Terje Rakke/Nordic Life/Innovation Norway
  • 33. How do we work? 28
  • 34. Our services Financing services Promotional services Networking services Competence services Advisory services 29
  • 35. Visitnorway.com as call to action- The Label
  • 36. Visitnorway.com as call to action – The Design Element
  • 37. Press & PR-results International media Media coverage 2009: 22.414 press contacts 999 journalists on presstrips 6.474 articles 282 TV-programmes/reports 120 radio-prog/reports Value NOK 366 mill. (ex TV&Radio)
  • 38.
  • 39.
  • 40. "I visited Norway in July 2010, and used this website to plan part of my trip, so I can say it definitely achieves its goal! ” "Much better then www.visitsweden.com :-)”
  • 41. Visiting Sweden next week. This site convinced me to spend a few days in Norway. Would consider another trip to Norway.
  • 42. It's an amazing website, I have to say... the most comprehensive guide for visiting any country I have ever seen. even better than the lonely planet guide!
  • 43. I think the website is vibrant in design and incredibly useful for content. I've used it to plan my trip to Norway, and think it is among the best tourist websites I have ever visited.
  • 44. To be honest, I probably wouldn't be visiting Norway if not for this website. You guys seduced me34
  • 45. New App! How many of you have a travel application on your iPhone or Android phone?
  • 46. 36
  • 47.
  • 50.
  • 53. Develop content for innovation Norway to be
  • 54. used on Facebook and other social media
  • 56. Also to be used in traditiona media, ads,
  • 57.
  • 59.
  • 60. 15 countries with many opportunties
  • 62.
  • 63.
  • 64. The funding model 2010 Funding from the business sector 0 25-50% 50-75% 75-100% Government funding 100% 50-75% 25-50% 0-25% Profile= The Norway brand Destinations/ experience Bookable Products/ joint advertising Products= The individual players' bookable products. IN can pay for brand elements
  • 65. Audun Pettersen E-post: audun.pettersen@innovasjonnorge.no Tlf: +47 907 75 521 Forbruker: www.visitnorway.com Bransje: www.innovasjonnorge.no/reiseliv youtube.com/visitnorwaycom w twitter.com/visitnorway Takk for oppmerksomheten!

Editor's Notes

  1. These are also our targets