These are the slides from my presentation at the Triple Helix IX conference, July 11-14, 2011 at Stanford.

1. Using Innovation Games® Online to Reach Consensus in Distributed Triple Helix Teams Luke Hohmann Founder and CEO The Innovation Games® Company Twitter: #innovgames

2. The Process: Ideation, shaping, Prioritizing, Acting Innovation Requires Others Distributed Teams Need Tools

3. How Do I Help My City Grow? http://www.richardsilverstein.com/tikun_olam/wp-content/uploads/2008/11/jonah-art-model-of-small-city-700px.jpg

4. What Creates, Causes, Enables, and Promotes Innovation?

5. Remember, we’re talking innovation. Invention isthinking up cool stuff. Innovation is successfully applying the inventions in practice.

6. Collaborative Innovation Lies In Spaces Innovation Innovation Innovation

7. 7 Let’s Find Out Who You Talk With Draw a circle. Write your name in the center of the circle. Pick a Triple Helix project you’ve worked on or studied. Write the names of people you collaborated with on this project around the circle. Draw the web of these relationships as you see it. Use different line weights and colors to represent good/bad communication. Spider Web

8. 8 Let’s Do It Again Draw a circle Write your name in the center of the circle. Using your first diagram as a guide, replace the names of the people with their Triple Helix roles. Use different line weights and colors to represent good/bad communication. Spider Web

9. Collaboration is more than talking…

10. So, what’s Collaboration? Collaboration is a recursive process where two or more people or organizations work together in an intersection of common goals — for example, an intellectual endeavor that is creative in nature—by sharing knowledge, learning and building consensus. Thanks, wikipedia!

11. It’s not the platform But tools and platforms are important!!!

12. Is it about me? https://jazz.net/downloads/pages/rational-team-concert/2.0/M3/images/apt_tempo.png It’s not about me… but I am important…

13. It’s not “sharing” But we need to share to collaborate. http://www.inf.unisi.ch/postdoc/lelli/imgIndexArticle/social_network.jpg

14. It’s not notifications But notifications are important. But we need to be notified of changes.

15. It’s not just “talking”

16. Maybe…It is the tools?

17. Collaboration DOES Need Tools Same Time Different Time collocated distributed

18. Innovation Games® are Serious Collaboration Tools.

20. online or in-person

21. within or across organizational units

23. More Like Settlers of Catan & Euchre Meet Business

24. Play Pleasure Not Work (Leisure) External Goals Internal Goals Work Not-Pleasure Not-Play Adapted from http://it.coe.uga.edu/~lrieber/resources/blanchardmodel.gif

25. And yes, it is FUN Chat log extracts from three games played to prioritize a product backlog.

26. Innovation and Collaboration Goals Improve Marketing Messages Prioritize Project Portfolio NPD Manage strategic roadmaps. Identify New Products Identify Product Enhancements Determine Product Interactions Train Sales Teams Prioritize Epics NPD

27. Enterprise Goals ARE Verbs

28. Verbs mean ACTION

29. To take Action we need to: Create goals and/or equifinal meanings Reduce ambiguity Reduce equivocality Identify, distribute, perform, integrate, verify…

30. Special Communication Problems in Distributed Teams Language Culture Cold communication Time shifting takes a toll

31. Innovation Games® Case Studies

32. San Jose, CA Budget Games

33. Chief Intellectual Property Officer Beatrix de Russé, Thomson Marshall Phelps, Microsoft Rob Sterne, SKGF Anne Culotta, Halliburton Damon Matteo, PARC

35. 35 participants

36. 100 potential apples

37. 81 unique apples

38. Rich online discussions

40. A GAME IN PROGRESS Item Information: Players fill in a description of the Role & Action when the play is started or changed Track Team Players / Plays = Total minus # on the field Player Action Detail Players move in 1 + “Roles / Situations” to Aid or Counter HEALTH CHAT DURING THE GAME All PlayerActionscaptured as the game progresses

41. How Do I Help My City Grow? http://www.richardsilverstein.com/tikun_olam/wp-content/uploads/2008/11/jonah-art-model-of-small-city-700px.jpg

42. Our 3-Step Process Ideation Shaping Prioritizing Open-ended, collaborative innovation. E.g. Prune the Product Tree to collaboratively generate ideas. Collaboration tools (such as wikis and forums) to shape ideas. E.g., Google docs Picking High ROI Projects / Features. E.g. Buy a Feature tournaments to collaboratively prioritize projects and take action.

44. Add current ideas on how to grow as apples and apples.

45. 5 to 8 stakeholders shape the “growth” of your offering.

46. Captures very rich information about perceptions of the future, timing of new concepts, balance, and relationships among ideas.Understand the evolution of your offering.

47. Prune the Product Tree Online: Preparing Planners select the kind & number of items that can be placed on the image during the game. Planners choose images to represent growth. Planners define layers and regions so that they will know where players are placing their ideas.

48. Place Initial Items Any existing ideas or roadmap items are placed on the tree.

49. Playing the Game! Players collaborate in real-time to place features/benefits (leaves/apples) on the tree. All information is recorded and available for analysis An integrated chat facility enables you to understand player motivations. Players label and describe their ideas

50. Create Interpretations from the Results of Multiple Games Interpretation Game 1 Results Game results are merged into a new game – which you can edit and shape, further process, or play with additional players. Game 2 Results

51. Step 2: Collaborative Shaping Once ideas have been identified they are shaped by the project/product teams into a backlog Existing tools, such as shared wikis, shared documents, emails, and chats, help teams shape concepts The process typically produces a candidate list of projects and/or product features that is greater than available resources local project expensive project big project other project another project the other thing “infinite” portfolio

52. Step 3: Collaborative Prioritization Goal? is to take large list and prioritize to a manageable set. use case bug fix arch change do this do that the other thing Where is the “Voice of the Customer? “infinite” backlog

53. Innovation Game® Buy a Feature A list of 12-20 items (projects) are described in terms of benefits and cost 5 to 8 invited stakeholders given limited “budget”, must reach consensus on projects to “buy” Captures very rich information about customer motivations, trade-offs, objections, actual collective needs In-person Provides rich opportunity for “new” ideas Online Captures data for sophisticated analysis of preferences Preliminary trials indicate faster/more accurate results than traditional tools Collaborative Prioritization of Key Ideas

54. Buy A Feature Online - Preparing A list of features with prices. This example is for product concepts for a pair of internet sunglasses “Shirt Sizes” help you quickly price your features – or you can enter a price directly!

55. Buy A Feature Game Play Participants. Planner sets their budget. Highly desired items are purchased. Participant bids. An integrated chat facility enables you to understand participant motivations. Here, we learn that participants dislike learning a rental car’s navigation system.

56. Buy A Feature Online - Results Results of many games played, sorted by number of times purchased.

57. Many Ways to Play: Parties, Galas, and Tournaments

58. Tournament Structure “Winning” items are promoted each game. Items that win the final game are the most valued items. Play multiple tournaments with random placement of items to control for bracket strength.

59. Tournament Case Study: VeriSign Global Customer Support

60. Let’s Play! http://www.richardsilverstein.com/tikun_olam/wp-content/uploads/2008/11/jonah-art-model-of-small-city-700px.jpg

61. To Learn More… We’re happy to help you learn how Innovation Games® can help you solve complex problems. Luke Hohmann Founder & CEO The Innovation Games® Company cell: (408) 529-0319 lhohmann@innovationgames.com Innovation Through Understanding®