This is the story of how transformed their supply chain (yet again) by switching to outsourced manufacturers (ODMs) and expanding their connections with global retailers.
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Webcast: Inovis-Dell Case Study (B2B Cloud Integration Platforms)
1. Webcast
Into the Cloud:
An Inovis/Dell Case Study
www.inovis.com/dell
February 2010
Erik Huddleston
Chief Technology Officer
Inovis
erik.huddleston@inovis.com
2. Act I
Once upon a time,
there was a humongous PC company…
2
3. …who did some extraordinary things.
From dorm room to $60B.
Pioneering Direct-to-Consumer.
Recognized as a top 5 supply chain.
3
4. And had an incredible B2B program.
1900 trading partners
30 countries
3 B2B systems
Manufacturers
300 transaction types
1000s of maps
Procure-to-Pay
Procure-to-Pay
Order-to-Cash
Customers
4
5. Act II
Dell’s changing supply chain & channel strategy.
The shift to ODMs and global retail.
5
6. How to connect to thousands of trading partners?
Across languages, time-zones, systems?
As transactions double?
And do it “yesterday”?
7. Dell turned to Inovis B2B Outsourcing.
• Connecting original design manufacturers.
• Connecting 1000s of retailers in >30 countries.
• Managing day-to-day transactions.
• Enabling IT demand management.
ODMs
Procure-to-Pay
Order-to-Cash
Retailers
7
11. Self-service is key to massive B2B programs.
Drive provisioning and configuration
to automation and customer self
service.
Move support inquiries and
custom research/reporting to
self service visibility and
exception management
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12. IT Demand Management:
Governing B2B activity and costs.
A SaaS app to manage
the flow of B2B
requests into IT,
enforcing governance
and charging back cost
centers.
Portfolio Management
is now System of
Record, with >1,000
requests in system.
16. Thank you! Q&A
Webcast slides: emailalerts@inovis.com
Inovis/Dell Case Study: http://www.inovis.com/dell
Erik Huddleston
Chief Technology Officer
Inovis
erik.huddleston@inovis.com
17. Webcast
Into the Cloud:
An Inovis/Dell Case Study
www.inovis.com/dell
February 2010
Erik Huddleston
Chief Technology Officer
Inovis
erik.huddleston@inovis.com