Inuse seminar Helkkula, 6 March 2012

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inuseproject

Technologie Économie & finance

These slides prepared by Hanken School of
Economics, Helkkula, von Koskull and Gummerus
And VTT, Marja Toivonen

Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi

Always a Happy Ending?
- Who, When and How should Users be
engaged in Service Innovation

» Duration 1.1.2012 - 31.12.2013
»
» Project type Strategic project
»
» Topic The role of the customer in service
innovation
»

Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi

More about User-based innovation:
Sundby, J. and Toivonen, M. (2011) User-based innovation in
services (Eds.), UK: Edward Elgar Publishing Ltd.

Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi

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Inuse seminar Helkkula, 6 March 2012

1. These slides prepared by Hanken School of Economics, Helkkula, von Koskull and Gummerus And VTT, Marja Toivonen Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi

2. Always a Happy Ending? - Who, When and How should Users be engaged in Service Innovation » Duration 1.1.2012 - 31.12.2013 » » Project type Strategic project » » Topic The role of the customer in service innovation » Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi

3. More about User-based innovation: Sundby, J. and Toivonen, M. (2011) User-based innovation in services (Eds.), UK: Edward Elgar Publishing Ltd. Hanken Svenska handelshögskolan / Hanken School of Economics www.hanken.fi

Inuse seminar Helkkula, 6 March 2012

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Inuse seminar Helkkula, 6 March 2012