2. Intercultural communication is a form of global communication. It is used to describe the wide range of communication problems that naturally appear within an organization made up of individuals from different religious, social, ethnic, and educational backgrounds
3. Intercultural communication =cross-cultural communication It seeks to understand how people from different countries and cultures act, communicate and perceive the world around them.
4. Cross-cultural communication As a separate notion, it studies situations where people from different cultural backgrounds interact.
18. knowledge (= information necessary to interact appropriately and effectively) motivation (e.g. positive affect toward the other culture, empathy) skills (= behavior necessary to interact appropriately and effectively) Symbols beliefs Attitudes Values expectations norms of behavior Intercultural Communication Competence and principles
19. Improving Intercultural Communication Avoid using slang and idioms, choosing words that will convey only the most specific denotative meaning; Listen carefully and, if in doubt, ask for confirmation of understanding (particularly important if local accents and pronunciation are a problem); Recognize that accenting and intonation can cause meaning to vary significantly; and Respect the local communication formalities and styles, and watch for any changes in body language. Investigate their culture's perception of your culture by reading literature about your culture through their eyes before entering into communication with them.
20. This will allow you to prepare yourself for projected views of your culture you will be bearing as a visitor in their culture.
