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ORGANIZATIONAL BEHAVIOR S T E P H E N  P.  R O B B I N S W W W . P R E N H A L L . C O M / R O B B I N S T  E  N  T  H  E  D  I  T  I  O  N © 2003 Prentice Hall Inc. All rights reserved. PowerPoint Presentation by Charlie Cook
AFTER STUDYING THIS CHAPTER, YOU SHOULD BE ABLE TO: ,[object Object],[object Object],[object Object],[object Object],[object Object],L E A R N I N G  O B J E C T I V E S
AFTER STUDYING THIS CHAPTER, YOU SHOULD BE ABLE TO: ,[object Object],[object Object],[object Object],[object Object],[object Object],L E A R N I N G  O B J E C T I V E S (cont’d)
Institutionalization: A Forerunner of Culture
What Is Organizational Culture? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Is Organizational Culture? (cont’d)
What Is Organizational Culture? (cont’d)
What Is Organizational Culture? (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object]
What Do Cultures Do? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What Do Cultures Do? ,[object Object],[object Object],[object Object],[object Object]
Keeping Culture Alive ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stages in the Socialization Process
A Socialization Model E X H I B I T 18-2
Entry Socialization Options ,[object Object],[object Object],[object Object],[object Object],[object Object],E X H I B I T 18-3
How Organization Cultures Form E X H I B I T 18-4
How Employees Learn Culture ,[object Object],[object Object],[object Object],[object Object]
Creating An Ethical Organizational Culture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Creating a Customer-Responsive Culture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Creating a Customer-Responsive Culture ,[object Object],[object Object],[object Object],[object Object],[object Object]
Creating a Customer-Responsive Culture ,[object Object],[object Object],[object Object],[object Object]
Spirituality and Organizational Culture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Organizational Cultures Have an Impact on Performance and Satisfaction E X H I B I T 18-7

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Ch18 Organizational Culture