influence of interpersonal behaviour in organization

1. INTERPERSONAL BEHAVIOUR PRESENTED BY:- Abhinav Joshi AbhishekSisodia

2. Perhaps John Gray is right… “Men are from Mars,Women are from Venus.”

3. INTERPERSONAL+ RELATIONSHIPS Interpersonal means between persons. Relationship is how people act, what they say and do. In conversation a people behaves according to how other behaves. All people have same basic needs.

4. Interpersonal relations between two or more people

5. People who are good in interpersonal skills are more resourceful and never left alone in difficult times. They are able to get support and help from other people and are more cheerful as compared to those who lack interpersonal behavior.

6. ITS IMPORTANCE In today's world, it is impossible to work in isolation. Help individuals to achieve their goals because of increased contacts with the resourceful individuals. It helps employees to move up to the organizational ladder much easily and quickly as compared to the people who lack in the interpersonal skills. People who are good in interpersonal skills are more resourceful and never left alone in difficult times.

7. Interpersonal model Interpersonal skills 11/13/2010 Behavioral Styles 7 Personality development Leadership skills

8. Interpersonal Intelligence - the ability to relate effectively to others is considered one major form of human intelligence. Emotional Intelligence - includes interpersonal awareness and empathy and has been found to be more important for personal and professional success than intellectual ability

10. Nonverbal messages (Acronym: SOFTEN)

11. Be open to topics

12. Communicate ideas precisely and concisely

14. Refer to people by name when interacting

15. Remember information about people

16. Be positive

19. Block out negative thoughts

20. Observe others

21. Practice relaxing in situations

22. Practice skills of effective interpersonal communication

23. Enroll in small classes

25. Decompress emotionally

26. Allow adequate response time

27. Do not dismiss or discount others

28. Time out or cease fire

29. Make points assertively

31. Types of interpersonal Communication Non-Verbal Comm. Verbal & Written Comm. Communication depends heavily on the Actions Postures Movements Expression of our bodies.

33. The Johari Window is a communication model that can be used to improve understanding between individuals.Developed by Joseph Luft and Harry Ingham (the word “Johari” comes from Joseph Luft and Harry Ingham).

34. Two key ideas behind the tool:1.Individuals can build trust between themselves by disclosing information about themselves.2.They can learn about themselves and come to terms with personal issues with the help of feedback from others.

35. TEN WAYS TO IMPROVE YOUR INTERPERSONAL SKILLS 1.Smile2.Be Appreciative3.Pay attention to others4.Practice active listening5.Bring people together

36. 6.Resolve Conflicts7.Communicate Clearly & Precisely8.Good Sense of Humour9.Empathize With Others10.Don’t Complain or Blame Others Unecessarily

37. Listening--really listening– is one of the highest forms of respecting another human being

38. THANK YOU.. Why worry & get wrinkles, better smile & get dimples.