The document discusses how to create great intranets in the modern age using SharePoint. It identifies five key purposes of intranets: delivering content, enabling communication, facilitating collaboration, fostering culture, and integrating activities. It provides examples of organizations that have implemented intranets focused on these purposes and emphasizes the importance of balancing functionality, usability, and business value.

1. Great intranets in
the modern age
James Robertson, Step Two Designs
jamesr@steptwo.com.au // @s2d_jamesr
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October 2013

2. Stanley Park
(taken yesterday)
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3. Intranets have been
around for a long time
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4. The reality is, however,
that they mostly still suck
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5. SharePoint brings huge
opportunities for intranets
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6. How do we deliver SharePoint
intranets that are truly great?
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7. store.steptwo.com.au
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8. We help organisations
answer the ‘why’ and
‘what’ questions
(before others get stuck into the
‘how’ of implementation)
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9. What are
intranets mostly
for?
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10. IT’S ALL ABOUT …
pages, documents,
content types &
metadata
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11. IT’S ALL ABOUT …
collaboration, team
sites, mysites and
social
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12. IT’S ALL ABOUT …
forms, workflow &
business processes
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13. IT’S ALL ABOUT …
(all this and more)
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14. What makes a
great intranet?
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15. Five
purposes of
intranets
Content
Collaboration
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Communication
Culture
Activity
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16. CONTENT: deliver usable
and valuable information
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17. DCMS
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18. BAT
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19. Screenshots courtesy of Stockland, Dulux Group, SparkeHelmore& DCSI
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20. Card sorting
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21. Tree testing
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22. At this point,
I’d just ring
someone
Usability testing
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23. IMF
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24. Bennett Jones
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25. Barclays Bank
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26. COMMUNICATION: deliver
corporate and local news
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27. News Limited
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28. IMF
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29. Asciano
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30. Coca-cola Enterprises
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31. Arup
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32. COLLABORATION: help staff
work together effectively
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33. Stockland
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34. Stockland
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35. Stockland
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36. Aurecon
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37. AMP
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38. AMP
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39. Virgin America
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40. CULTURE: create beautiful
and engaging intranets
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41. Kiwibank
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42. Bupa Australia
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43. Ausgrid
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44. ACTIVITY: integrate tasks into
the core of the intranet
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45. Plant & Food NZ
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46. FortisBC
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47. FortisBC
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48. FortisBC
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49. Hansen Yuncken
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50. Hansen Yuncken
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51. Hansen Yuncken
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52. Hansen Yuncken
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October 2013

53. Hansen Yuncken
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54. Hansen Yuncken
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55. Coca-cola Enterprises
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56. Step Two Designs (www.steptwo.com.au)
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57. Make your
intranet great
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58. Content
Communication
Collaboration
Culture
Activity
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59. Get the right
balance of
functionality
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60. Create usable
solutions
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61. And then deliver
business value!
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62. www.steptwo.com.au/papers
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Get in touch
Email: jamesr@steptwo.com.au
Twitter: @s2d_jamesr
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October 2013