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Six phases of intranet evolution James Robertson, Step Two Designs (jamesr@steptwo.com.au)
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Phase 1: the intranet is born!
Phase 2: rapid organic growth
Common problems emerge…
Phase 3: repeated redesigns
Phase 4: usability & IA
Phase 5: useful, not just usable
Phase 6: intranet as a business tool
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The six phases of intranet evolution [+ audio]