The document discusses how major UK law publishers are utilizing Web 2.0 technologies and their impact on users. It outlines that LexisNexis, Westlaw, Informa, and Practical Law Company are the major publishers and examines their use of blogs, RSS feeds, wikis, social networking, webinars, and podcasts. While publishers are embracing some Web 2.0 tools, opportunities remain for them to better collaborate with customers and create online communities.