Flipping management
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  • 1. Knowledge workers of the world unite, you have nothing to lose but your managers.Monday, 23January, 2012
  • 2. Do YOU need a manager?Monday, 23January, 2012
  • 3. Hierarchy “management knows best” the outside world Management WorkersMonday, 23January, 2012
  • 4. Hyperlinks subvert Hierarchy* Internet Unlimited Ridiculously Information Easy Group-forming Distributed Self- Work publishing * cluetrain.comMonday, 23January, 2012
  • 5. networks are becoming the dominant organizational form Artisans - Hierarchies - Networks ~19th C +/- 20th C 21st CMonday, 23January, 2012
  • 6. networks need openness Openness enables reinforces trust Transparency fosters Diversity and trust emergesMonday, 23January, 2012
  • 7. how work gets done in networks social networks Openness enables reinforces trust Transparency fosters Diversity knowledge innovation sharingMonday, 23January, 2012
  • 8. how to support networked workers ... flip the pyramid!Monday, 23January, 2012
  • 9. loose hierarchies + strong networks 1) Collaborative Work value creation enabled by Social Learning Workers transparent diverse open 2) Emergent 3) Tools & (Next) Mgt Processes Practices management listens & builds consensusMonday, 23January, 2012
  • 10. internettimealliance.com let’s work smarter Harold Jarche jarche.com @hjarcheMonday, 23January, 2012