1. A Dream guests will be alerted to confirm arrival the options on the guest control panel.
INTELLIGENT HOTEL APPLICATION
by SMS alert. Guests will reply sms to
Hotel & Guest confirm booking. At reception, a special
guest relation for immediate check-in
Improved Efficiency
of day-to-day operations
Room using iPad or tablet will greet guests that
With integration to Clipsal C-Bus
used SMS. This will give guest and
Taking network, various room-related status
staffs a user-oriented solution that
personalised focuses on end enhanced guests can be made available to operation
experience. staff. If the guest happens to be an
service to the next Interactive IPTV
elderly person and is not sure how to
increase the room temperature for
level example, he can call the front desk and
Upon entering the guest room for the the front desk staff is able to control the
T o truly differentiate themselves, first time, guests are greeted with a aircon setting in the room remotely.
hotels are always looking for ways to personalised welcome message on the
leverage technology to continuously TV screen. “Personalised service
improve operation efficiency and more
has become a very
importantly, enhance guest satisfaction. The Hotel Service Directory is available
Today, going green by reducing energy on the TV screen when guests need to important key
consumption and offering uniquely find information about the various differentiator in the
personalised services are where a lot of services and dining outlets available
attention is being given. around the hotel. Information can be hospitality industry ”
easily updated from the web-based
The IRIS platform, a full-featured administration portal to ensure up-to- “Bringing the Service
infotainment content management date information at all times. Level to a new high is a
system, is a new generation system priority to ensure hotel
developed with the hospitality industry Room service menu can be so much stay competitive”
requirement in mind. It combines the more than just a list of items and prices.
latest web and mobile technology with More information about the food “The Dream Hotel &
various building automation modules to ingredients, chef, origin of the food or Room Solution brings
deliver a flexible, fully integrated and even a short video related to the menu together the latest
user-oriented solution that focuses on can be made available for guests who technology available
end enhanced user experience. are interested.
which provide a great
A Personal Inbox is available for guests guest stay experience”
Personalised Services to view their messages from the Front
Desk in the privacy of their own room.
Online Booking, Check-in & SMS Should there be an unread message
Check-in upon checkout, front desk can be
alerted to remind the guest. This feature
Guests can book rooms online, submit also comes handy for event information
their passport, details and payment so when the same guest comes back, the
online prior to arrival. Upon arrival, same preference can be loaded as one of
Organizers when they need to
broadcast messages to a group of guests.
Guest can also view their up-to-date
folio information anytime from the TV
screen. This reduces surprises upon
checkout of any unexpected charges
they may have incurred during their alerted when there is anything in the
stay. room that needs fixing such as a blown
light bulb.
Guest Preferred Profile
Housekeeping staff can also quickly
During their stay, guests may change update room status from either a
some settings of the room ambience. hidden wall switch, the IPTV remote
Unique Personalised Services Each guest has their own preference of
has become one of the key differentiators in control or even an iPad or iPhone. This
the hospitality industry. the lighting scenes and temperature improves room turn over speed and
settings. These settings can be stored in ensures that Front Desk always has up-
the IRIS system along with other guest to-the-second room status.
1 Copyright SMV @ 2012 Similarly, maintenance staff can be Serial MultiVision Pte Ltd
i-connect®

2. All-in-one Guest Control Panel
INTELLIGENT HOTEL APPLICATION
on an iPad
B
Hotel Services
eing one of the most popular mobile devices in
The Hotel Compendium can now go digital and
the market, the iPad has found its way into more be more interactive and animated. Not only those
and more hotel rooms. The iPad helps guests guests can now search for the specific service they
control much of the room’s properties and need faster, more information can also be made
provides guests with a quick and easy way of available to the guests. With IRIS centralised
communicating with the hotel staff. Guests can content repository, the hotel system administrator
now control most of room’s properties such as only needs to upload contents once into the server.
lighting scene, aircon settings or even the opening The same content will be reused and formatted
and closing of curtains from the device. They can automatically for display either on the IPTV
also contact using videocall to the front desk, order screen or the iPad App.
room service, arrange a wake-up call, or simple
view the various services and outlets offered Other services such as wake up call, amenities
around the hotels from the comfort of their own request, room service order and concierge can also
room. be made available on the iPad.
Welcome Video “Guests can now control most of the
room’s properties from an iPad. It also
On top of a personalised welcome message, the
hotel also has the option to greet guests with a provides them with a quick and easy
welcome video the first time they open the App. way to communicate with hotel
staff”
Room Control
From the iPad, guests have the option to set
various room settings and store them as their
preferred profile. The next time they come back,
the system will remember his last setting and
present it as one of the room profile.
All-in-one Guest
Control Panel on
an Ipad
Various room control
options such as
lighting scenes, aircon
and even opening or
closing of curtains are
available to the guest
from a specially
developed iPad App.
2 Copyright SMV @ 2012
Serial MultiVision Pte Ltd

3. INTELLIGENT HOTEL APPLICATION
Distributor of World’s Leading Hospitality Phones
Provider of latest Hospitality High Speed Internet
Access product > CPE+PoE AP
“In the hospitality industry where service and guest comfort take highest priority, going
green is never as easy as it seems. IRIS provides hotels with the platform to go green
smartly”
I n the hospitality industry where service and guest comfort
and satisfaction take highest priority, going green is never as going GREEN
easy as it seems. Hotels really need to find a smart way to
reduce energy consumption without reducing guests’ comfort
during their stay.
Full integration between IRIS system and the room control Smarter Detection
system allows the hotel to define complex energy saving
management, which is otherwise impossible to do. Many guests like to leave the room air conditioning on even
when they are out of the room. With older system, they are
Timing is everything able to do this by simply leaving a card inside the card slot.
By using RFID technology in the guest access card and With smart occupancy detector coupled with the RFID
integrating with the Hotel PMS system, we can centrally technology in the guest access card, the system will be able to
control the operation of lightings and air conditioning to detect guest presence and adjust room parameters
minimize energy usage. accordingly.
When the room is vacant, for example, it is not necessary to Reward Green Guest
keep the room at a low temperature and therefore
temperature can be automatically set at the highest set back A meter showing the guest’s energy consumption is also
point while keeping the room ventilated to reduce available from the iPad App. Initiatives to reward Green
condensation and keeping the room fresh. Once a guest has Guests will help reduce energy consumption even further.
checked into the room at the Front Desk, the system will
automatically turn on the room air conditioning to prepare it
for the guest arrival.
3 Copyright SMV @ 2012 Serial MultiVision Pte Ltd
i-connect ®

4. INTELLIGENT HOTEL APPLICATION
IRIS
is a full-featured
Intelligent Room
Infotainment System
Solution
Components
i-connect® combines’ expertise in turnkey solution provider with years of experience in the hospitality industry to provide
a platform that deliver robust, scalable and end-user oriented services to hotel guests.
IRIS
Integrated and full-featured, the Intelligent Room Infotainment System (IRIS) delivers front-end services that are both
technologically advanced and intuitive, and a back end content management portal that is both flexible and easy to use.
Guest Database
Various information is kept within IRIS to deliver personalised services to the hotel guests. Option to integrate with Hotel
PMS is available for seamless operation from the moment a guest check in until the next time that same guest returns to the
hotel.
Centralized Content Repository
The centralized content repository provides user-friendly interface for the system administrator to manage and provision
contents in various displays and locations. With smart device detection, content is automatically formatted according to the
device to ensure optimal user experience. This includes the Hotel Directory of Services, Room Service Menu, and other
hotel-related services.
Intelligent Room-Automation Module
The intelligent room-automation module integrates seamlessly into the room itself. It provides end-user with the flexibility to
fully automate and control the room ambience from the guest control panel available on iPad.
Wifi Logic Network Control System
Our Wifi Logic Network Control System offers a wide range of smart home devices that runs on Logic network, providing a
transparent platform for integration in a Hotels environment including : air conditioning, audio visual equipment, lighting,
automatic doors, and motorized blinds or curtains.
Lighting Control and Management System
We offer various lighting components, lighting management and LEDs.
Customisation
We offer various customization solutions to cater to client’s needs.
Serial MultiVision Pte Ltd
8 Ubi View #04-01
Serial System Building
Singapore 408554
www.serialmultivision.com
i-connect®
All Rights Reserved. iPad is a trademark of Apple Inc.
Clipsal is a trademark of Schneider Electric (Australia)
Pty Ltd. Tridonic is a trademark of Tridonic GmbH & Co
KG. All other trademarks mentioned in this document
are the property of their respective owners.
Copyright SMV @ 2012. Materials cannot be
duplicated or use without the approval of SMV
Copyright SMV @ 2012