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Successfully Engaging with Modern
Media
The media landscape has changed
Multiple
Media
Channels
Exhibitionism
User generated
content
Voyeurism
What others
Are doing
Real time
Technology
Era of
Engagement
Driven by
Old vs New world
• Everything goes
digital
• Mobile
• Wearble Tech
• Globalisation
• Death of Pay TV
• Print will die
• Rise of Citizen
Journalism
• News Breaks in
digital world
• Influencers who
aren’t media
• Multimedia
formats
• Media as
Gatekeepers
• Trusted
• Huge Influence
Old New Future
The model is still the same
Paid
Advertising
Earned
Publicity
Third party endorsement
Organic
Owned
Assets
What does this mean?
Anyone can break news
News Breaks On Twitter
News cycles have changed
News Cycle
• No news cycle like traditional media
• Break stories in seconds
• Verification of facts is key
• Traditional media have to feature news in
digital realm over waiting for next publication
or broadcast date
Bad News travels fast
Social Media Drives Conversation
There is nowhere to hide
Instant response is required
Need for Crises Communications
• Organisations/brands must be prepared for a crises
and have relevant accounts setup
• Once communicate during a crises you must continue
to be vocal
• People must be trained on the new realities of digital
(marketing, ops, customer services etc)
• Best practice – when to respond
• Who is it
• How credible are they
• How credible are their thoughts
• Look at velocity...is it travelling
• Don’t send link around do a screen dump (people clicking on
from your company push up rankings/hits)
Get to the point quickly
Headline, summary, body, facts
Multimedia Links - videos on YouTube,
images, RSS feeds and more
Relevant links & Tags - social bookmarking
sites, Twitter hashtags or Facebook fan
pages
Package info for the Digital world
Invest in the Digital Press Kit
The Digital Celebrity
Rise of the Digital Celebrity
“Digiratti”
• People choose to follow people. People they
trust and like, not the platform or media
channel
Leveraging bloggers & celebrities
• $13,000 per
tweet
• 8 Million+
followers
To Pay or Not to Pay?
Right
Brand Fit
Clear
Expectations
Transparency
Must be
Sincere
?
When it’s not obvious that it is
an ad, people should disclose
that they are being paid
If you pay a blogger for
a sponsored post,
product review, or
giveaway, the blogger
must sincerely like the
brand
Clear guidelines of
what is expected
Don’t Pay
Send a product, with no
strings attached
Pitching to Social Media influencers
• Treat them as individuals and not just another
marketing channel
• Build on going relationships for the long term
• Have ongoing conversations
• Add value to their audiences
• Be honest - bloggers will expose bullshit
• Ask them what they want or need from you
• Don’t expect them to love your product
Opportunities
Competitions
& Giveaways
Beautiful
Imagery
Reviews
Promote them
& Engage
Interesting
drops
IT’S A NEW WORLD
Brand Publishing
Content marketing at its best!
• Coca Cola Kills the
Press Release
• Created a
newsroom with
journalism skills
• Took a traditional
magazine and made
it digital – The
Journey
Leveraging Social Networks
• Coca Cola created its own blogger contributor
network focusing on new talent instead of 'big
names', called 'The Opener'.
User Generated content
Why Content Marketing?
Shift in Budgets
Why?
Brands Need a Killer Team
Media Evolution
• Paid-for smartphone apps for rich media content are rising
in popularity
• Publication-owned Twitter and Facebook pages
• Use of blogs and microblogs (Twitter, Facebook) to source
and verify news stories – but only when the sources behind
those feeds are known to the journalists
• Journalists’ personal use of social media is also growing
• Social media means more than blogs and Twitter – in
particular, the use of Google Plus by journalists is rising
• 40% of global media outlets have a mobile app
• Journalists are generating content in multiple formats
Traditional Media Still Strong
• Traditional holds steady - 50 per cent of media
maintain their offline print or broadcast outlet
had the largest audience
Source: Oriella PR Network Global Digital Journalism study 2013
First Port of call when researching
stories
Oriella PR Network Global Digital Journalism study 2013
What this means?
Credibility
& Trust is
Key
Range of
storytelling
assets
Crises
Planning
Media
Insights
Tradtional is
not dead yet
Be ready for a crises - one
post or tweet is all it takes to
damage your reputation
Get to know your
media by watching
what they tweet, post
and write about
Develop a range of
storytelling assets
beyond the press
release – video, images,
opinion led content,
infographics
Realtime
Real time tracking and
response
WATCH THE HYPER LOCAL TREND
Hyper-Local
• Hyper local is still very new
• Geo-targeting and hyper-local marketing is in
SA
– Marketing & Advertising: send messages that are
geographically targeted and demographically
filtered
– Content that is geo-targeted for search success
– Real-time targeting: OOH, at events, displays,
point of sale, mobile apps, live promotions
All content added
to the site is tagged
with geo-location
data, which can be
viewed on an
interactive map
“Think like a publisher, not a
marketer.” – David Meerman Scott
Contact Janine Lloyd
Janine.lloyd@prexpert.co.za

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Successfully engaging with modern media

  • 2. The media landscape has changed Multiple Media Channels Exhibitionism User generated content Voyeurism What others Are doing Real time Technology Era of Engagement Driven by
  • 3. Old vs New world • Everything goes digital • Mobile • Wearble Tech • Globalisation • Death of Pay TV • Print will die • Rise of Citizen Journalism • News Breaks in digital world • Influencers who aren’t media • Multimedia formats • Media as Gatekeepers • Trusted • Huge Influence Old New Future
  • 4. The model is still the same Paid Advertising Earned Publicity Third party endorsement Organic Owned Assets
  • 7. News Breaks On Twitter
  • 9. News Cycle • No news cycle like traditional media • Break stories in seconds • Verification of facts is key • Traditional media have to feature news in digital realm over waiting for next publication or broadcast date
  • 11. Social Media Drives Conversation
  • 12. There is nowhere to hide
  • 14. Need for Crises Communications • Organisations/brands must be prepared for a crises and have relevant accounts setup • Once communicate during a crises you must continue to be vocal • People must be trained on the new realities of digital (marketing, ops, customer services etc) • Best practice – when to respond • Who is it • How credible are they • How credible are their thoughts • Look at velocity...is it travelling • Don’t send link around do a screen dump (people clicking on from your company push up rankings/hits)
  • 15. Get to the point quickly Headline, summary, body, facts Multimedia Links - videos on YouTube, images, RSS feeds and more Relevant links & Tags - social bookmarking sites, Twitter hashtags or Facebook fan pages Package info for the Digital world
  • 16. Invest in the Digital Press Kit
  • 18. Rise of the Digital Celebrity “Digiratti” • People choose to follow people. People they trust and like, not the platform or media channel
  • 19. Leveraging bloggers & celebrities • $13,000 per tweet • 8 Million+ followers
  • 20. To Pay or Not to Pay? Right Brand Fit Clear Expectations Transparency Must be Sincere ? When it’s not obvious that it is an ad, people should disclose that they are being paid If you pay a blogger for a sponsored post, product review, or giveaway, the blogger must sincerely like the brand Clear guidelines of what is expected Don’t Pay Send a product, with no strings attached
  • 21. Pitching to Social Media influencers • Treat them as individuals and not just another marketing channel • Build on going relationships for the long term • Have ongoing conversations • Add value to their audiences • Be honest - bloggers will expose bullshit • Ask them what they want or need from you • Don’t expect them to love your product
  • 23.
  • 24.
  • 25. IT’S A NEW WORLD
  • 26. Brand Publishing Content marketing at its best! • Coca Cola Kills the Press Release • Created a newsroom with journalism skills • Took a traditional magazine and made it digital – The Journey
  • 27.
  • 28. Leveraging Social Networks • Coca Cola created its own blogger contributor network focusing on new talent instead of 'big names', called 'The Opener'.
  • 32. Why?
  • 33. Brands Need a Killer Team
  • 34. Media Evolution • Paid-for smartphone apps for rich media content are rising in popularity • Publication-owned Twitter and Facebook pages • Use of blogs and microblogs (Twitter, Facebook) to source and verify news stories – but only when the sources behind those feeds are known to the journalists • Journalists’ personal use of social media is also growing • Social media means more than blogs and Twitter – in particular, the use of Google Plus by journalists is rising • 40% of global media outlets have a mobile app • Journalists are generating content in multiple formats
  • 35.
  • 36. Traditional Media Still Strong • Traditional holds steady - 50 per cent of media maintain their offline print or broadcast outlet had the largest audience Source: Oriella PR Network Global Digital Journalism study 2013
  • 37. First Port of call when researching stories Oriella PR Network Global Digital Journalism study 2013
  • 38. What this means? Credibility & Trust is Key Range of storytelling assets Crises Planning Media Insights Tradtional is not dead yet Be ready for a crises - one post or tweet is all it takes to damage your reputation Get to know your media by watching what they tweet, post and write about Develop a range of storytelling assets beyond the press release – video, images, opinion led content, infographics Realtime Real time tracking and response
  • 39. WATCH THE HYPER LOCAL TREND
  • 40. Hyper-Local • Hyper local is still very new • Geo-targeting and hyper-local marketing is in SA – Marketing & Advertising: send messages that are geographically targeted and demographically filtered – Content that is geo-targeted for search success – Real-time targeting: OOH, at events, displays, point of sale, mobile apps, live promotions
  • 41. All content added to the site is tagged with geo-location data, which can be viewed on an interactive map
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48. “Think like a publisher, not a marketer.” – David Meerman Scott Contact Janine Lloyd Janine.lloyd@prexpert.co.za

Notes de l'éditeur

  1. Era evolution – 80s awareness era (trust what people told us). Activist env. 90s attentive era 2000s engagement era
  2. Era evolution – 80s awareness era (trust what people told us). Activist env. 90s attentive era 2000s engagement era
  3. Incorrect news can surface Affects news cycles – old news quickly
  4. Bad news can break anytime No longer wait
  5. Be ready for it Good planning Crises plans Responses