Corporate Brochure for Information Management Services

1. Collaboration Services
Bringing together people, process and technology
http://www.gleeds.com
jasper.singh@gleeds.co.uk +44 7718 804333

2. “The internet has a great potential as it relates to
construction. This is an industry that continually moves
information back and forth between offices and remote job
sites. Pulling together even a simple straightforward
project now requires the interaction of hundreds of people
and thousands of documents. Today’s communication
challenges are incredible”
B Gates (1996) “The Road Ahead” New York - Viking
Publishing

3. ABOUT US
Gleeds Collaboration Services (GCS) are a specialist team operating within the wider Gleeds business.
We provide web based electronic document and process management systems for project teams with the
aim of providing our clients with the communication tools they require to complete projects within time,
within cost and to the required specification.
Since 1997 we have partnered with BIW Technologies to develop the Information Channel. The
Information Channel is now considered to be an Industry Standard system, providing web-based
document management to over 100,000 users working on over 10,000 projects around the world.
BIW’s geographical spread spans the world with data centres in London and the UAE and a support base
in India to support Asia Pacific clients. Combined with the Gleeds network of worldwide offices, we bring
unparalleled technology and support to projects, wherever they may be.
Gleeds have acted as a bridge to make web based technology relevant for the construction industry since
the inception of the World Wide Web in the 1990s. We now pioneer implementation methodologies to
bring systems to the everyday lives of the construction industry worker from Site Managers to CEOs.
We have a team of experts who will deliver innovation to the enterprise, who will join the project team to
provide ongoing expertise and bring Project Execution Plans to life through Technology.
OUR SERVICES
• Technology Provision (BIW Information Channel)
• Technology Implementation & Training
• Helpdesk Services
• Document Control & Compliance
• Reporting, Key Performance Indicators and Benchmarking to measure how well the
technology is being used
• CAD Management Consultancy
• Document Management & System Administration

4. The diagram below shows how project teams normally work with different stakeholders sending a myriad of
information via different methods to multiple recipients. This can lead to delays resulting in time and cost
over-runs.
Using the Information Channel, Gleeds promote a collaborative way of working where all parties
are looking at the same information, this promotes teamwork, reduces mistakes and provides
transparency

5. HOW WE DO IT
DELIVERING THE
SOLUTION
Gleeds provide a tried and
tested methodology to deliver
results, this is based on
experience of delivering
solutions over the past
decade. GCS take away
traditional risks associated
with technology
implementation. The
foundation stone of this is our
approach, based on
overcoming the main
obstacles to technology
adoption: namely people,
process and technology.
PEOPLE PROCESS TECHNOLOGY
For a solution to be successful, people GCS ensure that the systems are It is important that the technology is
must use it. GCS monitor system usage configured to meet the requirements of robust enough to meet the requirements
and ensure that project teams use the the project whether this is an NEC, a of the project, The BIW system allows for
system. Design & Build or a Traditional scheme. unlimited usage in terms of users and
data plus an industry standard
environment within which to operate.

6. DELIVERING A SOLUTION THAT BRINGS TOGETHER PEOPLE, PROCESS
AND TECHNOLOGY
TECHNOLOGY - BIW INFORMATION CHANNEL
BIW Technologies provide us with the backbone for technology provision in the form of the
Information Channel. This award winning, industry standard technology provides project teams
with a number of benefits including:
• Unlimited Users
• Unlimited Data Storage
• In-built CAD viewing technology
• Online mark-ups and commenting
• Reporting Mechanisms
• Document & Process Management tools
• Audit Trail
PEOPLE & PROCESS
Gleeds Collaboration Services bring over 10 years of expertise to the implementation of
extranets, we pride ourselves on our ability to bring together project teams using the information
management system implementations we provide. Our expertise means that the solution will be
customised to work for you and your project.
A COMPLETE SOLUTION
We believe that technology implementations are only successful if the Technology, People and
Process issues are addressed.
In plain English this means that Technology will only work if:
1. The Technology is robust and flexible.
2. The Technology is configured to mirror the aims of the project (D&B, PFI, CM etc). The
Technology should incorporate and enhance Processes.
3. People use the Technology
Achieving all of the above requires an experienced and concerted approach, this is what GCS
bring to projects.

7. OUR CLIENTS
MARKS & SPENCER
Marks & Spencer manage their
entire property portfolio using
the BIW Information Channel,
the technology is combined
with Gleeds services to
manage the People and
Process issues.
Logins 227,734
Documents 1,167,931
THE O2 BBC WEST ONE EUROVEA BRATISLAVA
The O2 was developed by Anschutz The redevelopment of Broadcasting Ballymore’s landmark scheme in the heart
Entertainment Group using BIW House in the West End of London of the Slovakian capital uses the BIW
Information Channel combined with continues with the support of BIW Information Channel combined with GCS
GCS services. Information Channel and GCS. to manage flows of information.
Logins Logins Logins
78,055 40,325 55,901
Documents 19,752 Documents 17,389 Documents 37,103

8. CLIENTS CONTINUED
KENT COUNTY COUNCIL O2 BODYSHOP SHOP-ME PROGRAMME
Building Schools for the Future design Store refurbishment projects managed Bodyshop are currently using the
development and collaboration managed via the Information Channel and GCS Information Channel in conjunction with
using the Information Channel and GCS support. Gleeds to manage information for the
services. “Shop-Me” programme of works
BALLYMORE HAMMERSON CORPORATE NHS
Developing property across Ireland, UK Currently deploying the Information The South Glasgow Hospital PFI is being
and Eastern Europe, Ballymore use the Channel and GCS services to deliver the delivered using the Information Channel in
Information Channel and GCS services to Sheffield and Leeds regeneration conjunction with GCS,
deliver schemes and manage their programmes in the UK.
portfolio.
HARWORTH ESTATES CHESHIRE WASTE PFI MINSTER SCHOOL
Formerly known as UK Coal, Harworth Cheshire County Council are using the The Minster School project in
Estates are carrying out infrastructure Information Channel and GCS services Nottinghamshire was delivered using the
works on 5 sites using the Information for the procurement of a Waste Information Channel system implemented
Channel in conjunction with GCS Management facility. by GCS.
services.

9. TESTIMONIALS.
“A contractor published
a drawing of a
mechanical item for
comment at 8.30am
one day recently.
Sixteen people
commented on it during
the morning. The
contractor uploaded a
revised drawing at 4pm
that afternoon — again
for comment. The entire
matter was resolved in
less than two days. If
this had been done by
printing and posting, it
would have taken a
week or more. Plus, this
way you can see
exactly what’s going on.
There’s a full audit trail
and you can’t lose
anything.”
Construction manager,
Capital One project,
Nottingham
“We looked at a typical
90-day project where
we issued a total of four
revisions of 25
drawings to an issue list
of 13 people. We saved
more than £250 on
printing, copying and
postage, and more than
£3500 in employee
costs, by replacing
traditional methods and
using the System
instead.”
Specialist sub-contractor,
retail project, London

10. CONTACT US
JASPER SINGH
GLEEDS COLLABORATION SERVICES
WILFORD HOUSE
1 CLIFTON LANE
WILFORD
NOTTINGHAM
NG11 7AT
jasper.singh@gleeds.co.uk
Telephone 0115 977 8247
Mobile 07718 804333