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What is User Experience Design?

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Jacqueline (Jax) Wechsler
Jacqueline (Jax) Wechsler

This is a presenatation I gave my uni class about User Experience Design - What is it? Why is it important? A quick look at some tools.

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USER EXPERIENCE DESIGN WHAT IS IT & WHY IS IT IMPORTANT? + A LOOK AT SOME TOOLS.... WWW.JAXINTERACTIVE.COM TWITTER: @JACWEX UXTHINK.WORDPRESS.COM
IMPROVING THE DESIGN OF ANYTHING PEOPLE EXPERIENCE
INTERACTIVE PRODUCTS
INTERACTIVE PRODUCTS ARE EVERYWHERE
HOLISTIC - WHOLE EXPERIENCE
THE INTERSECTION
X-DISCIPLINARY TEAMS
EXPERIENCE IS SUBJECTIVE
WHY DO PEOPLE USE TECHNOLOGY?
TO ACHIEVE THEIR GOALS
TO ACHIEVE THEIR GOALS
TO ACHIEVE THEIR GOALS
I WANT TO......(ONLINE)
TECHNOLOGY NEEDS TO BE TRANSPARENT
WHO CAN SET ONE OF THESE?
FAMILIAR FEELING?
FAMILIAR FEELING?
DESIGN BY COMMITTEE
UXD IS CONCERNED WITH
WHY WON’T IT JUST WORK? “TECHNOLOGY & ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
WHY WON’T IT JUST WORK? “TECHNOLOGY & ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
WHY WON’T IT JUST WORK? “TECHNOLOGY & ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
GREAT! WHY WON’T IT I JUST... JUST WORK? (ACHIEVED BY “TECHNOLOGY & GOAL) ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
YOU SEXY INTERACTIVE PRODUCT..... I LOVE YOU & CAN’T LIVE WITHOUT YOU INTO PLEASURE?
HOW? HOW?
DESIGN FOR USERS
DESIGN FOR USERS NEEDS
DESIGN FOR USERS NEEDS EXPERIENCE
DESIGN FOR USERS NEEDS EXPERIENCE GOALS
DESIGN FOR USERS NEEDS EXPERIENCE GOALS THOUGHTS
DESIGN FOR USERS EXPECTATIONS NEEDS EXPERIENCE GOALS THOUGHTS
DESIGN FOR USERS EXPECTATIONS NEEDS FEELINGS EXPERIENCE GOALS THOUGHTS
DESIGN FOR USERS EXPECTATIONS NEEDS FEELINGS EXPERIENCE CONTEXT OF GOALS USE THOUGHTS
HTTP://SEMANTICSTUDIOS.COM/PUBLICATIONS/SEMANTICS/IMAGES/HONEYCOMBBIG.JPG USER EXPERIENCE DESIGN
APPROACH: USER CENTERED DESIGN
WHAT DO USERS WANT? BUSINESS GOALS? PRACTICE: USER CENTERED DESIGN
WHAT DO USERS WANT? BUSINESS GOALS? COLLABORATION + IDEATION PRACTICE: USER CENTERED DESIGN
WHAT DO USERS WANT? BUSINESS GOALS? COLLABORATION + IDEATION = MAKE SOMETHING PRACTICE: USER CENTERED DESIGN
WHAT DO USERS WANT? BUSINESS GOALS? COLLABORATION + IDEATION TEST / VALIDATE = MAKE SOMETHING PRACTICE: USER CENTERED DESIGN
HTTP://WWW.SLIDESHARE.NET/TODDWARFEL/DELVE-PROTOTYPING-IN-THE-WILD PRACTICE: PROTOTYPING
UX TOOLKIT
PERSONAS
STORY BOARDS
PROCESS FLOW DIAGRAMS
SITE-MAPS
SKETCHING
WIRE-FRAMES (LO-FI)
LO-FI PROTOTYPING (VALIDATION)
DESIGN<==>REFINE
IN SUMMARY.....
WHY IS IT IMPORTANT? USEFUL, USE-ABLE
WHY IS IT IMPORTANT? USEFUL, USE-ABLE & LOVE-ABLE
WHY IS IT IMPORTANT? ASSISTS COLLABORATION PROJECT TEAMS ON THE SAME PAGE
WHY IS IT IMPORTANT? BUSINESS EFFICIENCIES
WHY IS IT IMPORTANT? BETTER PRODUCTS
WHY IS IT IMPORTANT? HAPPY CONSUMERS
What is User Experience Design?

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What is User Experience Design?

Notes de l'éditeur

  1. UXD has broad application ---&gt; some examples of where UXD could be used.... - stores - experiences like disney land - restaurants/ cafes - iphone applications - gaming devices/toys - customer service
  2. UXD is concerned w improving the design of ANYTHING people experience
  3. UXD is important when designing new interactive products
  4. lets face it technology ---&gt; everywhere
  5. UXD is concerned with the WHOLE EXPERIENCE ( Eg Apple (itunes - players plus distribution channel for apps and music) Amazon - web site mobile app - kindle as a reader for ebooks.....)
  6. the UXD of interactive products --&gt; lies at the intersection between users -- technology -- business objectives OPPORTUNITY but also CHALLENGES
  7. holistic nature of UX --&gt; collaboration between x-disciplinary teams [ different ways of doing things - different interests, concerns and accountability - different language and methodologies ]
  8. how can we design for something so fleeting - subjective and non-tangible?
  9. to achieve their goals.... send a photo - time a race - check the health of an unborn child
  10. to achieve their goals.... send a photo - time a race - check the health of an unborn child
  11. (some reasons one may go online...)
  12. in order to help people achieve their goals....
  13. show of hands....
  14. show of hands....
  15. show of hands....
  16. informed by RESEARCH.....
  17. informed by RESEARCH.....
  18. informed by RESEARCH.....
  19. informed by RESEARCH.....
  20. informed by RESEARCH.....
  21. informed by RESEARCH.....
  22. informed by RESEARCH.....
  23. the honeycomb of uxd - factors...
  24. iterative process - user at the center....
  25. iterative process....recurive
  26. processes - tools - specifications - user surveys - design pattern libraries - analytics
  27. processes - tools - would hans use this feature?
  28. processes - tools
  29. processes - tools
  30. processes - tools
  31. processes - tools
  32. continual process