SlideShare une entreprise Scribd logo
1  sur  22
Télécharger pour lire hors ligne
Learnscapes
Self service




Comprehending
Conversation
Collaboration
Learning       +   Internet


1. Comprehension
2. Conversation
3. Collaboration
1. Comprehending
Location, location, location




                           People
                               –   Colleagues
                               –   Customers
                               –   Experts
                               –   Partners
                               –   Teammates

                           Things
                               –   Performance support
                               –   Answers
                               –   Professional news
                               –   Competitive intelligence
Beta
2. Conversation
Beta
Beta
Customer conversations
Beta
...with more than one type of customer
Beta
Beta




  16
3. Collaboration




                   17
Conversing at HP, MIT, Merck, Sun
       Who knows? Expertise? Background? Instant connections.
       Their current location, status, availability.


                                                                 Project coordination
       Professional development                                  Collaboration
       Process innovation




                                                                Staying current
                                                                Monitoring situation
                                                                Locating references
               Individual expression
               Idea sharing
Beta
Open Source
Conversing at HP, MIT, Merck, Sun

                       Facebook

        Ning                            Wiki




           Blogger                  Del.icio.us
Beta
SAP Community Network
Beta
jaycross.com
22

Contenu connexe

Similaire à Learn How to Comprehend, Converse and Collaborate Anywhere

Using Knowledge Networks To Support Innovation
Using Knowledge Networks To Support InnovationUsing Knowledge Networks To Support Innovation
Using Knowledge Networks To Support Innovationhennogous
 
What Is Qontext?
What Is Qontext?What Is Qontext?
What Is Qontext?Qontext
 
Open Development in the Enterprise - ApacheCon NA 2013
Open Development in the Enterprise - ApacheCon NA 2013Open Development in the Enterprise - ApacheCon NA 2013
Open Development in the Enterprise - ApacheCon NA 2013Bertrand Delacretaz
 
Key Note Social + Cloud + Mobile = Opportunity3 - door Laurent Boes IBM
Key Note Social + Cloud + Mobile = Opportunity3 - door Laurent Boes IBMKey Note Social + Cloud + Mobile = Opportunity3 - door Laurent Boes IBM
Key Note Social + Cloud + Mobile = Opportunity3 - door Laurent Boes IBMICCTY
 
hcid2011 - RED: a multi-disciplinary approach to experience design - Jarnail ...
hcid2011 - RED: a multi-disciplinary approach to experience design - Jarnail ...hcid2011 - RED: a multi-disciplinary approach to experience design - Jarnail ...
hcid2011 - RED: a multi-disciplinary approach to experience design - Jarnail ...City University London
 
The value of social media for business
The value of social media for businessThe value of social media for business
The value of social media for businessDr Mariann Hardey
 
TCS Innovation Forum 2012 - Big Data Whodini
TCS Innovation Forum 2012 - Big Data WhodiniTCS Innovation Forum 2012 - Big Data Whodini
TCS Innovation Forum 2012 - Big Data WhodiniTata Consultancy Services
 
Conole Skg Forum
Conole Skg ForumConole Skg Forum
Conole Skg Forumgrainne
 
Presentation 20111102
Presentation 20111102Presentation 20111102
Presentation 20111102dgarlough
 
Conole 4 june
Conole 4 juneConole 4 june
Conole 4 junegrainne
 
TYPO3 5.0 The Business Case
TYPO3 5.0 The Business CaseTYPO3 5.0 The Business Case
TYPO3 5.0 The Business CaseRobert Lemke
 
Web 2.0: towards collaborative - Lee Bryant
Web 2.0: towards collaborative - Lee BryantWeb 2.0: towards collaborative - Lee Bryant
Web 2.0: towards collaborative - Lee BryantTommaso Sorchiotti
 
Web 2.0: towards collaborative intelligence in the enterprise di Lee Bryant
Web 2.0: towards collaborative intelligence in the enterprise di Lee BryantWeb 2.0: towards collaborative intelligence in the enterprise di Lee Bryant
Web 2.0: towards collaborative intelligence in the enterprise di Lee BryantGiuliano Prati
 
Presentazione IBM Web2.0 -> Enterprise 2.0 - Milano 6 Novembre
Presentazione IBM Web2.0 -> Enterprise 2.0 - Milano 6 NovembrePresentazione IBM Web2.0 -> Enterprise 2.0 - Milano 6 Novembre
Presentazione IBM Web2.0 -> Enterprise 2.0 - Milano 6 NovembreMax Ardigó 🇦🇷
 
Dicole Social Media Community of Practice
Dicole Social Media Community of PracticeDicole Social Media Community of Practice
Dicole Social Media Community of PracticeDicole
 
Encouraging and Facilitating Collaboration at Work
Encouraging and Facilitating Collaboration at WorkEncouraging and Facilitating Collaboration at Work
Encouraging and Facilitating Collaboration at WorkMichael Sampson
 
Key Questions on Social Media
Key Questions on Social MediaKey Questions on Social Media
Key Questions on Social MediaThomas Pleil
 
Conole athens
Conole athensConole athens
Conole athensgrainne
 

Similaire à Learn How to Comprehend, Converse and Collaborate Anywhere (20)

Using Knowledge Networks To Support Innovation
Using Knowledge Networks To Support InnovationUsing Knowledge Networks To Support Innovation
Using Knowledge Networks To Support Innovation
 
Pmc
PmcPmc
Pmc
 
What Is Qontext?
What Is Qontext?What Is Qontext?
What Is Qontext?
 
Open Development in the Enterprise - ApacheCon NA 2013
Open Development in the Enterprise - ApacheCon NA 2013Open Development in the Enterprise - ApacheCon NA 2013
Open Development in the Enterprise - ApacheCon NA 2013
 
Key Note Social + Cloud + Mobile = Opportunity3 - door Laurent Boes IBM
Key Note Social + Cloud + Mobile = Opportunity3 - door Laurent Boes IBMKey Note Social + Cloud + Mobile = Opportunity3 - door Laurent Boes IBM
Key Note Social + Cloud + Mobile = Opportunity3 - door Laurent Boes IBM
 
hcid2011 - RED: a multi-disciplinary approach to experience design - Jarnail ...
hcid2011 - RED: a multi-disciplinary approach to experience design - Jarnail ...hcid2011 - RED: a multi-disciplinary approach to experience design - Jarnail ...
hcid2011 - RED: a multi-disciplinary approach to experience design - Jarnail ...
 
The value of social media for business
The value of social media for businessThe value of social media for business
The value of social media for business
 
TCS Innovation Forum 2012 - Big Data Whodini
TCS Innovation Forum 2012 - Big Data WhodiniTCS Innovation Forum 2012 - Big Data Whodini
TCS Innovation Forum 2012 - Big Data Whodini
 
Conole Skg Forum
Conole Skg ForumConole Skg Forum
Conole Skg Forum
 
Presentation 20111102
Presentation 20111102Presentation 20111102
Presentation 20111102
 
Communities, Orientation
Communities, OrientationCommunities, Orientation
Communities, Orientation
 
Conole 4 june
Conole 4 juneConole 4 june
Conole 4 june
 
TYPO3 5.0 The Business Case
TYPO3 5.0 The Business CaseTYPO3 5.0 The Business Case
TYPO3 5.0 The Business Case
 
Web 2.0: towards collaborative - Lee Bryant
Web 2.0: towards collaborative - Lee BryantWeb 2.0: towards collaborative - Lee Bryant
Web 2.0: towards collaborative - Lee Bryant
 
Web 2.0: towards collaborative intelligence in the enterprise di Lee Bryant
Web 2.0: towards collaborative intelligence in the enterprise di Lee BryantWeb 2.0: towards collaborative intelligence in the enterprise di Lee Bryant
Web 2.0: towards collaborative intelligence in the enterprise di Lee Bryant
 
Presentazione IBM Web2.0 -> Enterprise 2.0 - Milano 6 Novembre
Presentazione IBM Web2.0 -> Enterprise 2.0 - Milano 6 NovembrePresentazione IBM Web2.0 -> Enterprise 2.0 - Milano 6 Novembre
Presentazione IBM Web2.0 -> Enterprise 2.0 - Milano 6 Novembre
 
Dicole Social Media Community of Practice
Dicole Social Media Community of PracticeDicole Social Media Community of Practice
Dicole Social Media Community of Practice
 
Encouraging and Facilitating Collaboration at Work
Encouraging and Facilitating Collaboration at WorkEncouraging and Facilitating Collaboration at Work
Encouraging and Facilitating Collaboration at Work
 
Key Questions on Social Media
Key Questions on Social MediaKey Questions on Social Media
Key Questions on Social Media
 
Conole athens
Conole athensConole athens
Conole athens
 

Plus de Jay Cross

2013 souvenirs
2013 souvenirs2013 souvenirs
2013 souvenirsJay Cross
 
Happiness card deck
Happiness card deckHappiness card deck
Happiness card deckJay Cross
 
Jay's informal learning research deck
Jay's informal learning research deckJay's informal learning research deck
Jay's informal learning research deckJay Cross
 
Stoos summary
Stoos summaryStoos summary
Stoos summaryJay Cross
 
White papers
White papersWhite papers
White papersJay Cross
 
Internet Time Lab VIsion
Internet Time Lab VIsionInternet Time Lab VIsion
Internet Time Lab VIsionJay Cross
 
Experiential workshop on informal learning
Experiential workshop on informal learningExperiential workshop on informal learning
Experiential workshop on informal learningJay Cross
 
Jay Cross experiential informal learning workshop
Jay Cross experiential informal learning workshopJay Cross experiential informal learning workshop
Jay Cross experiential informal learning workshopJay Cross
 
Jay Cross interview with Jane Hart
Jay Cross interview with Jane HartJay Cross interview with Jane Hart
Jay Cross interview with Jane HartJay Cross
 
Internet Time Lab
Internet Time LabInternet Time Lab
Internet Time LabJay Cross
 
Internet Time Alliance
Internet Time AllianceInternet Time Alliance
Internet Time AllianceJay Cross
 
Jay Cross, Aprendizado informal
Jay Cross, Aprendizado informalJay Cross, Aprendizado informal
Jay Cross, Aprendizado informalJay Cross
 
Workng Smarter
Workng SmarterWorkng Smarter
Workng SmarterJay Cross
 
Illich and the_corporation
Illich and the_corporationIllich and the_corporation
Illich and the_corporationJay Cross
 
Rule of threes
Rule of threesRule of threes
Rule of threesJay Cross
 
Illich and the_corporation
Illich and the_corporationIllich and the_corporation
Illich and the_corporationJay Cross
 
Ivan illich and_me
Ivan illich and_meIvan illich and_me
Ivan illich and_meJay Cross
 
Internet Time Alliance View of Change
Internet Time Alliance View of ChangeInternet Time Alliance View of Change
Internet Time Alliance View of ChangeJay Cross
 

Plus de Jay Cross (20)

2013 souvenirs
2013 souvenirs2013 souvenirs
2013 souvenirs
 
Happiness card deck
Happiness card deckHappiness card deck
Happiness card deck
 
Jay's informal learning research deck
Jay's informal learning research deckJay's informal learning research deck
Jay's informal learning research deck
 
Stoos summary
Stoos summaryStoos summary
Stoos summary
 
White papers
White papersWhite papers
White papers
 
Internet Time Lab VIsion
Internet Time Lab VIsionInternet Time Lab VIsion
Internet Time Lab VIsion
 
Experiential workshop on informal learning
Experiential workshop on informal learningExperiential workshop on informal learning
Experiential workshop on informal learning
 
Jay Cross experiential informal learning workshop
Jay Cross experiential informal learning workshopJay Cross experiential informal learning workshop
Jay Cross experiential informal learning workshop
 
Jay Cross interview with Jane Hart
Jay Cross interview with Jane HartJay Cross interview with Jane Hart
Jay Cross interview with Jane Hart
 
Internet Time Lab
Internet Time LabInternet Time Lab
Internet Time Lab
 
Internet Time Alliance
Internet Time AllianceInternet Time Alliance
Internet Time Alliance
 
Jay Cross, Aprendizado informal
Jay Cross, Aprendizado informalJay Cross, Aprendizado informal
Jay Cross, Aprendizado informal
 
Workng Smarter
Workng SmarterWorkng Smarter
Workng Smarter
 
Brazil Talk
Brazil TalkBrazil Talk
Brazil Talk
 
Illich and the_corporation
Illich and the_corporationIllich and the_corporation
Illich and the_corporation
 
Rule of threes
Rule of threesRule of threes
Rule of threes
 
Illich and the_corporation
Illich and the_corporationIllich and the_corporation
Illich and the_corporation
 
Ivan illich and_me
Ivan illich and_meIvan illich and_me
Ivan illich and_me
 
Internet Time Alliance View of Change
Internet Time Alliance View of ChangeInternet Time Alliance View of Change
Internet Time Alliance View of Change
 
About Time
About TimeAbout Time
About Time
 

Dernier

New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024BookNet Canada
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteDianaGray10
 
Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLScyllaDB
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek SchlawackFwdays
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningLars Bell
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionDilum Bandara
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESmohitsingh558521
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr BaganFwdays
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersNicole Novielli
 
What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024Stephanie Beckett
 
Training state-of-the-art general text embedding
Training state-of-the-art general text embeddingTraining state-of-the-art general text embedding
Training state-of-the-art general text embeddingZilliz
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenHervé Boutemy
 
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.Curtis Poe
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersRaghuram Pandurangan
 
The State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxThe State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxLoriGlavin3
 

Dernier (20)

New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test Suite
 
Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQL
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine Tuning
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An Introduction
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software Developers
 
What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024
 
Training state-of-the-art general text embedding
Training state-of-the-art general text embeddingTraining state-of-the-art general text embedding
Training state-of-the-art general text embedding
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache Maven
 
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information Developers
 
The State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxThe State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptx
 

Learn How to Comprehend, Converse and Collaborate Anywhere