Iwt Corporate Presentation 2010

Corporate Presentation
2010

Table of Contents

• Introduction
– Company Background
– Company Personnel
• Service Offerings & Capabilities
– Documentation
– Marketing & Web Collateral
– Software GUI Localization
– Value Added Services
• How we work (for you)
– Project Management
– Talent
– Tools
– Process
• Closing
• Q&A

InterWorld Translations, Inc. | San Diego, CA 2

InterWorld Translations, Inc. – Who we are

IWT is a full service localization agency offering
translations from English into all major
European, Asian, Middle Eastern & African
languages (and vice versa)
• Founded in 2001
• Headquartered in San Diego, CA USA
• 7 Full time Staff Members: Project Managers / Sales
Consultants & Support Staff
• Worldwide network of professionally trained translators /
linguists, desktop publishers & engineers


Partial Client List

• To date over 300+ global clientele served with
thousands of projects completed
• Industries covered include IT, Marketing, Law,
Healthcare, Travel / Tourism & Social sciences


Localization Service Offerings - 4 Main Categories

1 Documentation 2 Mktg. & Web Collateral
e.g. User Manuals, e.g. Websites, Intranets,
Quick Start Guides & Extranets, Corporate
Online Help Brochures, Newsletters
& Datasheets

3 Software Localization 4 Value Added Services
e.g. Strings/ GUI / e.g. Professional
Web Apps./ w/ Testing & Recording & Voice Over
Linguistic Verification


Documentation - User Manuals,
Quick Start Guides & Online Help*

Sample formats include:
• MS Word
• Adobe Frame Maker & In-Design
• RoboHelp
• Content Management System Output
(e.g. Author IT) – XML
• Quadralay - Web Works Publisher

Inclusive of TOC, Bookmarks, Graphics, Callouts,
References, Screen Shot Placement

* Double Byte & Middle Eastern (Right to Left) Capabilities

Examples of Past Projects


Marketing & Web Collateral - Websites, Intranets,
Extranets, Corporate Brochures, Newsletters & Datasheets

Sample formats include:

Web Content * Desktop Publishing *
• HTML •Adobe In-Design
• XML •Quark
• ASP •Visio
• CFM •Illustrator
• PHP •Flash
• Proprietary Formats •Photoshop
•Auto CAD

* Double Byte & Middle Eastern (Right to Left) Capabilities

Software Localization - Strings/ GUI / Web
Apps./ w/ Testing & Linguistic Verification

Associated Services Sample formats include:
• Assistance with project • Resource (RC)
scope and planning
• XML
• Internationalization
consulting • Excel
• Text extraction and • Properties
localization • JAVA
• Cultural & locale • Proprietary formats
adaptation
• Testing & Linguistic
Verification


Value Added Services -
Professional Recording & Voice Over

To meet our clients' needs InterWorld has forged a
strategic partnership allowing for:

• Access to hundreds of international professional
voice talents

• State of the art recording facilities in Los Angeles,
California

• Experienced engineering staff


How InterWorld Works (for you)

Effective Project Management
• We take a flexible and client-centric approach to each and every
project while at the same time adhering to internal procedural
standards to ensure quality
• We consult with our clients to develop a project plan that best
suits their needs with regards to both timing and cost
• We take a proactive stance by maintaining a constant stream of
open communication


Talent

At the very core of our services lie the talents of our
translators, linguists, desktop publishers & engineers

We recruit only experienced & professionally qualified
translators and linguists
• Native speakers of target languages residing in
the country where the language is spoken
• Most possess Master Degrees or higher in
Translation Studies as well additional degrees in
particular subjects


Talent (Cont’d)

• Have 5 plus years of working experience in the industry
with a proven track record of successful and well received
translations based on:
– References
– Peer review
– Sampling
• Focus on specific areas or competencies – (e.g. IT,
Telecommunications, Medical, Legal, etc.)
• Core competencies are, in turn, matched with particular
project requirements
• Many have actual industry related experience, (e.g. have
formerly worked as professors, software engineers,
lawyers, etc.)
• Same standards applied to desktop publishers and
engineers

The Tools We Use

• Regardless of source file format, all
translations are performed with the use of
CAT tools

• Computer Aided Translation Software
operated by human translators

• How does this software work and how does it
benefit our clients?


How?

• Translators work through an interface which allows them to
translate all strings and concurrently compile a bilingual
database of all completed work.

• This bilingual database of matching strings is know as
"Translation Memory"

• This "TM" can then be leveraged against any subsequent
related work, providing translators 100% matches for content
that has not changed or is repeated and partial matches for
content that is similarly worded but requires partial translation.

• With each subsequent translation, translators can build upon the
original TM database adding new terms, removing those that
are no longer is use, and implementing any client edits for future
use.


Benefits

• Layout & Tag integrity of source files are maintained
with multiple file type capabilities
• Consistency of terminology and phrasing across
multiple mediums within a client's organization (e.g.
software, documentation, marketing collateral)
• Leveraged matches, repetition and partial matches
are reduced in cost often resulting in substantial
savings for our clients over time
• Creation of a long-term valuable company asset for
our clients


Process

• The foundation of every successful project
consists not only of our approach to service,
the talents we employ and the tools we utilize,
but also our process itself.

• What is our process and why is adherence to
process so important?

• How does it benefit our projects?


Process (Cont’d)


Process (Cont’d)

• Process provides the framework for the flow of each and every
project both large & small.
• In other words it allows us to take a scalable yet focused
approach to each job we undertake.
• While certain elements may not always apply due to project size
and type, we feel that 3 key elements must always remain the
same:

1. Proper & accurate defining of specifications

2. Project and resource planning

3. Establishing open channels of communication with our clients
(i.e. Client Feedback / Loop)

• By adhering to these 3 basic tenets we establish a replicable set
of steps resulting in a project's success regardless of size.


Process Example


Testimonials

"InterWorld Translations did everything they said they would do and more. I appreciate a company
that stands by its word and delivers projects on schedule, on budget, and often above and
beyond expectations. InterWorld Translations truly believes that the end user's satisfaction is the
key to their success."

– Oak Technology, Inc.

"You're services on our project were crucial and we're quite pleased with the results. We'll certainly
have you top of mind whenever translation services are needed.“
JS, Heartbeat Digital

"InterWorld Translations has been a great contact to work with! Very helpful and quick to respond
when needed! Your company has proven to be a very accurate and reliable source for Oakley.“

– Oakley, Inc.

“Of the many translation services that I have used in my career, I have found InterWorld Translations
to be the best for a number of very important reasons: their work is of the highest quality, their
prices are extremely competitive, their turnaround time is speedy, and they are a pleasure to
work with. I highly recommend the services of InterWorld Translations!”

– A.B., Web Manager


Summary

Service & Talent + Tools & Process
= QUALITY & CLIENT SATISFACTION


Iwt Corporate Presentation 2010

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