Help Desk Support for Managed services Level 1.5 and Level 2

1. Customer Solutions

11. Our Combined Knowledge & Experience Managed Services Service Desk Your Company

12. What our Partners are saying! I wanted to take the opportunity to reflect on your Team and the transition our Service Desk support to Apollo. You have all the right players in place as this transition was a very smooth one. The Team continues to grow with addressing the unique issues we have with different Customers and your Team adapts to these change remarkably and very professional. Our Level 1 queue has never been under control like it is now through Apollo. You have a solid Team and they handle themselves well with our, sometimes, difficult clients. Great job and keep up the fantastic efforts. They are very much appreciated!!! Sincerely Keith Wrubleski, Director - Professional Services Structured Technologies Inc. Our [Covisia] integration of Apollo’s Service Desk into our managed support services was near flawless. Apollo worked aggressively to understand our tools, protocols and procedures; while making recommendations and improvements with workflow management between the two organizations. Apollo’s ability to deliver a first-class Service Desk has been a true value-add to our managed support service offerings. Sincerely Don Croad, Director of Support Services Covisia Solutions, Inc.

14. Contact Information Bill Hockensmith Program Manager, AHS Strategic Solutions Direct – 770.627.9400 Mobile – 404.805.6459 Email – [email_address] Our customers love us and so will you! Thank You