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Exit Course for Graduating International                                                                                                                                                                3/18/2011
Students




                          Designing and Implementing                                                                               Presentation Outline
                         an Exit Course for Graduating                                                          The Context & Mandate
                             International Students                                                             Initial Planning for the Course

                                                                                                                Modification of the Plan
                                                Jean M. Richie
                                              Marquette University                                              Sample Materials from Two Workshops

                                                                                                                Assessment of the Workshops
                                            TESOL 2011—New Orleans, LA
                                                   March 18, 2011                                               Next Steps
                                              Belle Chase, Hilton Hotel
                                                     2-2:45pm




                                                     The Context                                                                              The Mandate

             • Marquette University is a private Jesuit university located in Milwaukee, WI.                • As part of our on-going needs assessment, in Spring 2010, we identified two
                                                                                                              times when international students need more support:
             • We have a student body of approximately 8,000 undergraduate students and 3,500
               graduate and professional studies students.
                                                                                                                  (1)   when they first arrive at Marquette
             • Of this total, 520(4.5%) are international. 155 are undergraduates and 326 are graduate            (2)   as they prepare to leave Marquette
               and professional studies students, coming from 67 countries.

             • To support international students, the Office of International Education (OIE) offers:
                                                                                                            • To address this need, the two ESL lecturers were asked to design and
                                                                                                              implement 2 new courses to run in AY 2010-11:
                   • a pre-semester orientation for new international students and international TAs

                   • 5 advanced ESL academic bridge courses and ESL sections of Freshman English                 a U.S. University Study Skills Course                (1 credit, pass/fail)
                   • cross-cultural and legal advising for all international students                            an Exit Course for Graduating International Students (1 credit, pass/fail)
                   • cross-cultural programming events and opportunities through the OIE Program Center
                                                                                                            • The ESL lecturers were chosen because they have expertise in curricular
             • OIE is a comprehensive international office. It also coordinates all formal academic study     design, knowledge of the content, and teaching experience.
               abroad programs, establishes partnerships with international institutions, and helps to
               internationalize the campus.




                                Initial Planning for the Course                                                                Course Learning Objectives

             In Spring-Summer 2010, I started planning this 1-credit course by:                             Upon completion of this course, you will be able to:

                (1) reviewing and gathering literature related to the proposed course                       • identify and reflect on significant cross-cultural experiences that you have had in the U.S.

                (2) searching for existing courses at other universities similar to the one                 • articulate competencies acquired during your academic experience at Marquette
                    proposed
                                                                                                            • carry out a culturally appropriate job search for a job in the U.S. and/or your country
                (3) drafting a course syllabus and schedule
                                                                                                            • write a resume and cover letter for a U.S. audience and/or an audience in your country
                (4) locating and familiarizing myself with the university’s new course
                    proposal policy, process, and timeline                                                  • understand the characteristics of workplace culture and carry out an interview for a U.S.
                                                                                                              audience and/or an audience in your country

                                                                                                            • implement strategies to assist with the re-entry process when you return to your country

                                                                                                            • devise a personalized plan for maintaining and improving your language skills and
                                                                                                              cultural knowledge when you return to your country




                                                                                                                                                                                                               1
Exit Course for Graduating International                                                                                                                                                                        3/18/2011
Students




                                            Major Course Assignments                                                                           Modification of the Plan

                     1.    Studying & Living in the U.S. Autobiography                           20%                    Although we intended to run the two courses in AY 2010-11, we were unable to
                                                                                                                        for the following reasons:
                     2.    Job Search Paper                                                      10%
                                                                                                                           (1) In AY 2010-11 the ESL Program had the largest enrollment in our ESL
                     3.    Cover Letter & Resume                                                 20%                           courses in the last 10 years. (32% increase in # students over AY 09-10)

                     4.    Mock Interview                                                        20%                       (2) Additional projects such as our library initiative were not completed in
                                                                                                                               Spring 2010 and carried over into AY 2010-11.
                     5.    Re-Entry Process Paper                                                20%                       (3) We hosted a Visiting Scholar from China for three months in Fall 2010.

                     6.    Active Participation                                                  10%                       (4) Our work for the university assessment initiative took a lot of time.


                                                                                                                        Given these extra demands, we decided not to run these courses this year. We did,
                                                                                                                        however, offer two workshop series instead to pilot our materials & gather more
                                                                                                                        information on our potential students.




                                                  The Workshop Series                                                                      Description of Workshop #1

                     Specifically, we devised a 5-part workshop series to run this spring. Each workshop is              “Discovering How Studying in the U.S. Has Changed You: Are You the
                     designed to be 1 ½ hours in length and takes place in the OIE Programming Center.
                                                                                                                                                    Same Person You Were?”

                                     • “Discovering How Studying in the U.S. Has Changed You: Are You the Same             This workshop will focus on helping you to identify and reflect on the specific skills,
                          Workshop    Person You Were?”                                                                    qualities, values, and beliefs you have developed during your studies in the U.S.
                             #1
                                                                                                                           Particular emphasis will be placed on identifying and reflecting on significant cross
                                                                                                                           cultural experiences and helping you understand what you have learned from them.
                                     • “So You’re Ready to Work: Finding a Job and Permission to Work in the U.S.”         During the workshop, you will also reflect on how your view of your home country and the
                          Workshop
                             #2                                                                                            world may have changed from your experience. The information covered in this
                                                                                                                           workshop will not only help you discover how studying in the U.S. has changed you, but
                                     • “Putting Yourself on Paper: Cover Letter and Resume Writing”                        it will also help you feel comfortable with articulating your experience to your family,
                          Workshop
                             #3                                                                                            friends, and potential employers. Come prepared to share about and reflect on your
                                                                                                                           experiences here in the U.S.

                                     • “Telling Your Story: Interviewing Skills and U.S. Workplace Culture”
                          Workshop
                             #4
                                                                                                                          Facilitated by: Jean Richie, ESL Lecturer


                                     • “Packing Your Suitcase and Preparing to Return Home”
                          Workshop
                             #5



                                      Please see the handout for a description of each workshop.




                             Outline & Materials from Workshop #1                                                                          Description of Workshop #3

                     This workshop was designed to be a participatory, reflective workshop. Participants were               “Putting Yourself on Paper: Cover Letter and Resume Writing?”
                     encouraged to think about and share their own experiences and then learn from each other.

                     Workshop Outline                                                                                      This workshop will focus on understanding and practicing the basics of cover letter and
                                                                                                                           resume writing. Special emphasis will be placed on learning to write for a U.S. audience
                     A.    Welcome & Workshop Goals                                                           3 min        but advice will also be given on preparing cover letters and writing resumes for an
                                                                                                                           audience in other countries. During the workshop, you will review sample “good” and
                     B.    Participant Introductions                                                          5 min
                                                                                                                           “bad” resumes and cover letters and begin to prepare or revise your own resume and
                                                                                                                           cover letter. If possible, bring a copy of your current resume and/or a copy of a cover
                     C.    Why Are You Here at Marquette and in the U.S.?                                     5-8 min
                                                                                                                           letter that you have written to this session.
                     D.    What Have You Gained from Studying and Living in the U.S.?                         15 min

                                                                                                                           Facilitated by: Matt Meyers, Career Services Center
                     E.    Cross-Cultural Experiences You’ve Had in the U.S.                                  15 min
                                                                                                                                          Elizabeth Rullo, Graduate Assistant, Business Career Center
       Small group
       & reporting   F.    U.S. Cultural Values & Understanding Your Own Values & Beliefs                     15 min
       back
                                                                                                                           Assisted by:   Jean Richie, ESL Lecturer
                     G.    Exploring How Your Views of the U.S., Your Home Country, &                         15 min
                                                                                                                                          Ellen Blauw, Assistant Director of OIE
                           the World Have Changed

                     H.    Wrap-Up & Workshop Evaluation                                                      10 min




                                                                                                                                                                                                                       2
Exit Course for Graduating International                                                                                                                                                            3/18/2011
Students




                     Outline & Materials from Workshop #3                                                                 Assessment of the Workshops

             This workshop was designed to be informational as well as interactive. Participants were     Students
             encouraged to bring and look at their own resumes and cover letters if they already had
             drafts.                                                                                      • The students have indicated that the workshops have been useful and fit their needs.
                                                                                                            This is demonstrated by written evaluations and verbal feedback.
             Workshop Outline
                                                                                                          • Although the number of participants has been fairly small (3-14 students) per workshop,
             A.    Welcome & Workshop Goals                                                  2 min          all students have been interested and engaged during the sessions.

             B.    Participant Introductions                                                 3 min        • Most students have contacted the facilitators for additional one-on-one assistance.

             C.    Resume Writing Information: Do’s & Don’ts                                 30 min
                                                                                                          Workshop Facilitators
             D.    Analyzing Poor Sample Resumes in Small Groups                             10 min
                                                                                                          • All facilitators think the workshops are valuable and want to help with offering them
             E.    Cover Letter Writing Information                                          15 min         again.

                                                                                                          • Putting together the workshops has strengthened the relationship between OIE, the
             F.    Writing Thank You Letters                                                 5 min
                                                                                                            Career Services Center, and the Business Career Center.

             H.    Final Questions & Workshop Evaluation                                     10 min       • OIE is interested in seeing how this initiative can help them to remain in better contact
                                                                                                            with former and future international alumni and assist with their international recruitment.


                                                                                                                     Overall Conclusion: The workshops have been successful!




                                      Next Steps: Workshops                                                                Next Steps: Online Materials

             Given the success of the workshops, we will offer them again next spring. Although we will   We will also likely create space online which features the content covered in the workshops.
             use the same general workshop set-up, descriptions, and content, we will also make some      Some items that might be housed in this space include:
             changes:
                                                                                                          •   Informational webpages
             1. We will use feedback from workshop participants, our own feedback from our planning
                sessions, and feedback from the participants surveys and possibly “focus groups” to       •   Handouts from the workshops and additional informational handouts
                revise the workshops as needed.
                                                                                                          •   PowerPoint presentations from the workshops
             2. We will involve more alumni and employers in sessions when appropriate.
                                                                                                          •   Links to additional online resources
             3. We will standardize our materials (e.g. PowerPoints, handouts, etc.)                      •   Information on relevant Marquette print and video resources and their locations

             4. We will expand the sessions to 2 hours and start on time.                                 •   Pictures and video clips from the workshop sessions

                                                                                                          •   Links to collaborating offices and other Marquette offices (e.g. Career Services Center,
             5. We may involve other offices such as the Writing Center and Counseling Center.                Business Career Center, Counseling Center, etc.)

             6. We will try to increase the percentage of participants who complete the evaluation
                forms.
                                                                                                          These online materials would be particularly useful for international students who are
             7. We will begin advertising the sessions earlier and have the OIE communications person                 unable to attend the workshops and for international alumni.
                assist with creating and disseminating information.

             8. We will take photos and video record the sessions.




                         Next Steps: The Proposed Course                                                                               Electronic Copies

             At this time, it seems unlikely that the proposed course will actually be run in the near
             future. This is due to the following reasons:

                                                                                                              Please visit http://www.marquette.edu/oie/eslptesol.shtml for
             1.   The ESL Program staff lacks the time and resources to run the course.                       electronic copies of the handouts and additional resources. Also,
             2.   The workshops and online material will accomplish most of what the course would and         visit the TESOL SlideShare site at http://www.slideshare.net/.
                  for a potentially larger number of students.

             3.   Students like “free things” and realistically may not want to pay for this course.          Please contact me at jean.richie@marquette.edu if you would like to
                                                                                                              learn more about the workshops and the proposed course.
              More data needs to be collected after the workshops and online materials are firmly
               in place to determine if students really want to enroll in the course. If there is a
                   desire for the course, appropriate staff needs to be identified to teach it.

                                                                                                                         Thank you for coming to the presentation!




                                                                                                                                                                                                           3

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TESOL 2011: Jean Richie PPT Handout

  • 1. Exit Course for Graduating International 3/18/2011 Students Designing and Implementing Presentation Outline an Exit Course for Graduating  The Context & Mandate International Students  Initial Planning for the Course  Modification of the Plan Jean M. Richie Marquette University  Sample Materials from Two Workshops  Assessment of the Workshops TESOL 2011—New Orleans, LA March 18, 2011  Next Steps Belle Chase, Hilton Hotel 2-2:45pm The Context The Mandate • Marquette University is a private Jesuit university located in Milwaukee, WI. • As part of our on-going needs assessment, in Spring 2010, we identified two times when international students need more support: • We have a student body of approximately 8,000 undergraduate students and 3,500 graduate and professional studies students. (1) when they first arrive at Marquette • Of this total, 520(4.5%) are international. 155 are undergraduates and 326 are graduate (2) as they prepare to leave Marquette and professional studies students, coming from 67 countries. • To support international students, the Office of International Education (OIE) offers: • To address this need, the two ESL lecturers were asked to design and implement 2 new courses to run in AY 2010-11: • a pre-semester orientation for new international students and international TAs • 5 advanced ESL academic bridge courses and ESL sections of Freshman English a U.S. University Study Skills Course (1 credit, pass/fail) • cross-cultural and legal advising for all international students an Exit Course for Graduating International Students (1 credit, pass/fail) • cross-cultural programming events and opportunities through the OIE Program Center • The ESL lecturers were chosen because they have expertise in curricular • OIE is a comprehensive international office. It also coordinates all formal academic study design, knowledge of the content, and teaching experience. abroad programs, establishes partnerships with international institutions, and helps to internationalize the campus. Initial Planning for the Course Course Learning Objectives In Spring-Summer 2010, I started planning this 1-credit course by: Upon completion of this course, you will be able to: (1) reviewing and gathering literature related to the proposed course • identify and reflect on significant cross-cultural experiences that you have had in the U.S. (2) searching for existing courses at other universities similar to the one • articulate competencies acquired during your academic experience at Marquette proposed • carry out a culturally appropriate job search for a job in the U.S. and/or your country (3) drafting a course syllabus and schedule • write a resume and cover letter for a U.S. audience and/or an audience in your country (4) locating and familiarizing myself with the university’s new course proposal policy, process, and timeline • understand the characteristics of workplace culture and carry out an interview for a U.S. audience and/or an audience in your country • implement strategies to assist with the re-entry process when you return to your country • devise a personalized plan for maintaining and improving your language skills and cultural knowledge when you return to your country 1
  • 2. Exit Course for Graduating International 3/18/2011 Students Major Course Assignments Modification of the Plan 1. Studying & Living in the U.S. Autobiography 20% Although we intended to run the two courses in AY 2010-11, we were unable to for the following reasons: 2. Job Search Paper 10% (1) In AY 2010-11 the ESL Program had the largest enrollment in our ESL 3. Cover Letter & Resume 20% courses in the last 10 years. (32% increase in # students over AY 09-10) 4. Mock Interview 20% (2) Additional projects such as our library initiative were not completed in Spring 2010 and carried over into AY 2010-11. 5. Re-Entry Process Paper 20% (3) We hosted a Visiting Scholar from China for three months in Fall 2010. 6. Active Participation 10% (4) Our work for the university assessment initiative took a lot of time. Given these extra demands, we decided not to run these courses this year. We did, however, offer two workshop series instead to pilot our materials & gather more information on our potential students. The Workshop Series Description of Workshop #1 Specifically, we devised a 5-part workshop series to run this spring. Each workshop is “Discovering How Studying in the U.S. Has Changed You: Are You the designed to be 1 ½ hours in length and takes place in the OIE Programming Center. Same Person You Were?” • “Discovering How Studying in the U.S. Has Changed You: Are You the Same This workshop will focus on helping you to identify and reflect on the specific skills, Workshop Person You Were?” qualities, values, and beliefs you have developed during your studies in the U.S. #1 Particular emphasis will be placed on identifying and reflecting on significant cross cultural experiences and helping you understand what you have learned from them. • “So You’re Ready to Work: Finding a Job and Permission to Work in the U.S.” During the workshop, you will also reflect on how your view of your home country and the Workshop #2 world may have changed from your experience. The information covered in this workshop will not only help you discover how studying in the U.S. has changed you, but • “Putting Yourself on Paper: Cover Letter and Resume Writing” it will also help you feel comfortable with articulating your experience to your family, Workshop #3 friends, and potential employers. Come prepared to share about and reflect on your experiences here in the U.S. • “Telling Your Story: Interviewing Skills and U.S. Workplace Culture” Workshop #4 Facilitated by: Jean Richie, ESL Lecturer • “Packing Your Suitcase and Preparing to Return Home” Workshop #5 Please see the handout for a description of each workshop. Outline & Materials from Workshop #1 Description of Workshop #3 This workshop was designed to be a participatory, reflective workshop. Participants were “Putting Yourself on Paper: Cover Letter and Resume Writing?” encouraged to think about and share their own experiences and then learn from each other. Workshop Outline This workshop will focus on understanding and practicing the basics of cover letter and resume writing. Special emphasis will be placed on learning to write for a U.S. audience A. Welcome & Workshop Goals 3 min but advice will also be given on preparing cover letters and writing resumes for an audience in other countries. During the workshop, you will review sample “good” and B. Participant Introductions 5 min “bad” resumes and cover letters and begin to prepare or revise your own resume and cover letter. If possible, bring a copy of your current resume and/or a copy of a cover C. Why Are You Here at Marquette and in the U.S.? 5-8 min letter that you have written to this session. D. What Have You Gained from Studying and Living in the U.S.? 15 min Facilitated by: Matt Meyers, Career Services Center E. Cross-Cultural Experiences You’ve Had in the U.S. 15 min Elizabeth Rullo, Graduate Assistant, Business Career Center Small group & reporting F. U.S. Cultural Values & Understanding Your Own Values & Beliefs 15 min back Assisted by: Jean Richie, ESL Lecturer G. Exploring How Your Views of the U.S., Your Home Country, & 15 min Ellen Blauw, Assistant Director of OIE the World Have Changed H. Wrap-Up & Workshop Evaluation 10 min 2
  • 3. Exit Course for Graduating International 3/18/2011 Students Outline & Materials from Workshop #3 Assessment of the Workshops This workshop was designed to be informational as well as interactive. Participants were Students encouraged to bring and look at their own resumes and cover letters if they already had drafts. • The students have indicated that the workshops have been useful and fit their needs. This is demonstrated by written evaluations and verbal feedback. Workshop Outline • Although the number of participants has been fairly small (3-14 students) per workshop, A. Welcome & Workshop Goals 2 min all students have been interested and engaged during the sessions. B. Participant Introductions 3 min • Most students have contacted the facilitators for additional one-on-one assistance. C. Resume Writing Information: Do’s & Don’ts 30 min Workshop Facilitators D. Analyzing Poor Sample Resumes in Small Groups 10 min • All facilitators think the workshops are valuable and want to help with offering them E. Cover Letter Writing Information 15 min again. • Putting together the workshops has strengthened the relationship between OIE, the F. Writing Thank You Letters 5 min Career Services Center, and the Business Career Center. H. Final Questions & Workshop Evaluation 10 min • OIE is interested in seeing how this initiative can help them to remain in better contact with former and future international alumni and assist with their international recruitment. Overall Conclusion: The workshops have been successful! Next Steps: Workshops Next Steps: Online Materials Given the success of the workshops, we will offer them again next spring. Although we will We will also likely create space online which features the content covered in the workshops. use the same general workshop set-up, descriptions, and content, we will also make some Some items that might be housed in this space include: changes: • Informational webpages 1. We will use feedback from workshop participants, our own feedback from our planning sessions, and feedback from the participants surveys and possibly “focus groups” to • Handouts from the workshops and additional informational handouts revise the workshops as needed. • PowerPoint presentations from the workshops 2. We will involve more alumni and employers in sessions when appropriate. • Links to additional online resources 3. We will standardize our materials (e.g. PowerPoints, handouts, etc.) • Information on relevant Marquette print and video resources and their locations 4. We will expand the sessions to 2 hours and start on time. • Pictures and video clips from the workshop sessions • Links to collaborating offices and other Marquette offices (e.g. Career Services Center, 5. We may involve other offices such as the Writing Center and Counseling Center. Business Career Center, Counseling Center, etc.) 6. We will try to increase the percentage of participants who complete the evaluation forms. These online materials would be particularly useful for international students who are 7. We will begin advertising the sessions earlier and have the OIE communications person unable to attend the workshops and for international alumni. assist with creating and disseminating information. 8. We will take photos and video record the sessions. Next Steps: The Proposed Course Electronic Copies At this time, it seems unlikely that the proposed course will actually be run in the near future. This is due to the following reasons: Please visit http://www.marquette.edu/oie/eslptesol.shtml for 1. The ESL Program staff lacks the time and resources to run the course. electronic copies of the handouts and additional resources. Also, 2. The workshops and online material will accomplish most of what the course would and visit the TESOL SlideShare site at http://www.slideshare.net/. for a potentially larger number of students. 3. Students like “free things” and realistically may not want to pay for this course. Please contact me at jean.richie@marquette.edu if you would like to learn more about the workshops and the proposed course. More data needs to be collected after the workshops and online materials are firmly in place to determine if students really want to enroll in the course. If there is a desire for the course, appropriate staff needs to be identified to teach it. Thank you for coming to the presentation! 3