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A Safety Net Collaboratory to Improve the
    Use of Patient-Reported Outcome Measures
    of Health Behaviors and Psychological Status



       Beth Glenn, PhD, Hector Rodriguez, PhD, Roshan Bastani, PhD.

                 Community Partner: Bridget Hogan Cole, MPH,
Building Clinic Capacity for Quality (BCCQ), a program of Community Partners®

                               CERP Meeting
                                9/20/2012
Background
• Health behaviors and psychological status (e.g., tobacco use, poor
  diet, depression) are infrequently and inconsistently assessed in
  primary care despite their negative effects on health outcomes
• Standardized collection of patient-reported data on these health
  topics is an important first step
• Establishment of clinic protocols to also systematically address
  behavioral factors in primary care are critically needed
  ▫ Methods that maximize use of EHR hold the greatest promise for
    routinization, institutionalization and sustainability
• Inclusion of safety net clinics and the vulnerable patients they
  serve in these efforts is vital to reduce widening health disparities
NIH-Funded Pilot Study (10/11-9/12)
• Implemented a brief questionnaire to assess patient reported
  data for 10 domains in 4 Federally Qualified Health Clinics in
  Southern California
• Paper-and-pencil administration of “Patient Health Update” in
  English, Spanish, and Chinese
Patient-Reported Behavioral Health Domains
Domain                     Final Measure (Source)
1.Demographics             9 items: Sex, date of birth, race, ethnicity, English fluency, occupation, household
                           income, marital status, education, address, insurance status, veteran’s status.
                           Multiple sources including: Census Bureau, IOM, and National Health Interview
                           Survey (NHIS)
2. Overall Health Status   1 item: BRFSS Questionnaire

3. Eating Patterns         3 items: Modified from Starting the Conversation (STC).
                           (Adapted from Paxton, AE et al. Am J Prev Med, 2011; 40(1):67-71.)
4. Physical Activity       2 items: The Exercise Vital Sign (Sallis, R. Br J Sports Med 2011; 45(6):473–474)



5. Stress**                1 item: Distress Thermometer (Roth AJ, et al. Cancer 1998; 15(82):1904-1908.)

6. Anxiety and             4 items: Patient Health Questionnaire - Depression & Anxiety (PHQ-4)
Depression                 (Kroenke K, et al. Psychosomatics 2009; 50(6):613-621.)

7. Sleep                   2 items: a. Adapted from BRFSS
                                    b. Neuro-QOL (Item PQSLP04)
8. Smoking/ Tobacco        2 items: Tobacco Use Screener (Adapted from YRBSS Questionnaire)
Use**
9. Risky Drinking**        1 item: Alcohol Use Screener (Smith PC, et al. J Gen Intern Med 2009; 24(7):783-788)

10. Substance Use **       1 item: NIDA Quick Screen (Smith PC, et al. Arch Intern Med 2010, 170(13): 1155-
                           1160.)
Physical Activity Level
  Q2a. How many days did you get moderate to strenuous exercise?
Q2b. On those days, how many minutes, on average, do you exercise at
                           this level?

                  33, 12%




                                                    Positive: Less than 150 min/week
                                                    Negative: More than 150 min/week
      75, 26%                                       Missing


                                  176, 62%
Alcohol Use: Risky Drinking
Q7. How many times in the past year have you had X or more drinks in a day?
                (Where X is 5 for men, and 4 for women)
                              5, 2%




                                            70, 25%



                                                              Positive: 1 or more times
                                                              Negative: Never
                                                              Missing




                 209, 73%
Anxiety
  Q4a. Feeling nervous, anxious, or on edge
Q4b. Not being able to stop or control worrying

                   17, 6%


                            56, 20%




                                             Positive: Total score of 4 or more
                                             Negative: Total score of less than 4
                                             Missing




        211, 74%
10.00%
                                                                        20.00%
                                                                                               30.00%
                                                                                                                 40.00%
                                                                                                                          50.00%
                                                                                                                                            60.00%
                                                                                                                                                               70.00%
                                                                                                                                                                        80.00%
                                                                                                                                                                                                                             90.00%




                          0.00%
           FRTSVG




Q1b
 Fruit & Veg Svgs
                                                                                                                                                                                                                  85.56%




Q2
            Activity
   Physical EXERCISE


                                                                                                                                                      61.97%




Q9
                 HEALTH
        Overall Health
                                                                                                                                             58.10%



                STRESS




Q3
           Stress
                                                                                                                                   54.58%




Q1c
             Bev
  Soda/SweetSODA

                                                                                                        30.28%




Q7
           Alcohol ALC                                                                24.65%



          Anxiety
         ANX/WOR PHQ




Q4a&b
                                                                             19.72%




Q5
           SNORE/SLEEP
        Snore/Sleep
                                                               13.38%




        DepressionPHQ
          DEP/INT
                                                       9.51%




Q4c&d
                                                                                                                                                                                 Percentage of Positive-Screens by Measure




Q6a            SMOKE1
          Smoking
                                                     8.80%




         Fast Food
               FSTFOOD
Q1a
                                           4.58%




              Use
Q8




         Drug DRUGUSE
                                          3.87%




  Smokeless Tob.
          SMOKE2
Q6b
                                  1.06%
70
                                                                                       Distribution of Sample for Number of
                                                                63/22%
                                                                                                Positive Screenings
              60
                                                     57/20%




              50                          48/17%


                                                                            42/15%

              40
Frequencies




              30                                                                       29/10%



                                22/8%

              20


                                                                                                  12/4%

              10
                                                                                                              5/2%
                     4/1%
                                                                                                                         1/<1%      1/<1%
                                                                                                                                                   0
               0
                   0 Positive 1 Positive 2 Positive 3 Positive 4 Positive 5 Positive 6 Positive 7 Positive 8 Positive 9 Positive 10 Positive     11-13
                   Screenings Screenings Screenings Screenings Screenings Screenings Screenings Screenings Screenings Screenings Screenings     Positive
                                                                                                                                               Screenings
CERP Pilot Project Aims
 • Project Aim 1: In collaboration with Building Community Capacity
   for Quality (BCCQ) convene a learning community comprised of 3-4
   safety-net clinic organizations to understand current practices with
   regard to the assessment of patient-reported measures of
   behavioral risk factors and protocols to address these risk factors in
   primary care settings. (Relevant to CERP Aim 1)

 • Project Aim 2: Through a collaborative stakeholder engagement
   process, select a set of patient-reported measures that can be
   commonly collected across clinics participating in the learning
   community. (Relevant to CERP Aim 2)

 • Project Aim 3: Use data collected to inform development of a
   prototype of an electronic patient-reported outcome data collection
   and feedback system. (Relevant to CERP Aim 4)
Methods
• Convene a Learning Collaborative to Facilitate Sharing of Best Practices:
   ▫ Half day event scheduled for November 2012
   ▫ Working with BCCQ to select invitees-plan to include high level administrators or
     medical director and information technology staff
   ▫ Plan to involve 3-6 organizations to keep group small and interactive
   ▫ Goal of event: provide opportunity for sites to share “best practices” for electronic
     capture of behavioral risk factor data and using EHR and registry systems
• Organizational Assessment: Collection of data from each clinic participating in the
  learning community with regard to current collection of patient-reported data for the
  behavioral domains (i.e., method of collection, frequency of collection, target
  population for assessment) and protocols in place for addressing these issues
• Key Informant Interviews with Clinic Administrators and Staff: Conduct key
  informant interviews (2-3 informants per clinic) to understand stakeholder experiences
  of PRO data collection, challenges & facilitators, interoperability between EHR and
  other data systems, use of PRO data for reports and feedback
Methods
• Develop PRO Data Collection and Feedback Prototype: Use data to develop a
  prototype that can be used to electronically capture data and facilitate
  providers in addressing “out of range” patient values
  ▫ Prototype to produce easy-to-use views of patient data to allow for tracking
     assessment over time and generating flags for “positive” results
  ▫ Goal to develop system that will be interoperable with many EHR systems
  ▫ Collaborating with technical team led by NIH’s Office of Behavioral and
     Social Sciences Research
CERP aims addressed
• CERP Aim 1. Promote and sustain bidirectional knowledge
  sharing between community and academia.
• CERP Aim 2. Strengthen community infrastructure for
  sustainable partnered research.
• CERP Aim 4. Build health services research (HSR) methods into
  partnerships to accelerate design, production, and wide
  adoption of evidence-based practice and behavior.
Timeline
Finalize the collaboratory
       participants

              Organizational assessments of
           community clinic structural capabilities
             (current use of electronic data and
                     feedback systems)
                                                                              Develop a prototype for
                                                                                electronic PRO data
                                                                              collection and feedback
                                      Complete key                                 (for later testing)
Key informant interviews          informant interview    Convene learning
   of community clinic              findings report        collaborative                                  Formal
       stakeholders                                                                                       Testing
                                                         (November, 2012)
   (clinicians and staff)
                                                                                 Develop a clinician
                                 Finalize the set of                          resource guide for use in
                                 PRO measures for                                   next phase
                                inclusion in prototype




                             August-October, 2012                 November 2012-February 2013
Added-Value from CTSI Funding
• Recently completed pilot allowed us to collect data from 4
  Federally Qualified Health Center using paper-based methods
• CTSI funding allows us to take project to the next step:
  ▫ Focus on electronic capture of data
  ▫ Continued partnership with BCCQ will ensure involvement
    of clinics with more HIT experience to share
  ▫ Comprehensive assessment of current practice and
    solicitation of “best practices” in safety net will provide
    valuable foundation for future work
  ▫ Development of a prototype will greatly facilitate ability to
    address behavioral risk factors
Next Steps
• Dissemination of “lessons learned” to safety net
  clinics
• Use pilot to apply for external funding to evaluate
  the effect of prototype system more formally

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Improving Use of Patient-Reported Outcome Measures of Health and Psychological Status

  • 1. A Safety Net Collaboratory to Improve the Use of Patient-Reported Outcome Measures of Health Behaviors and Psychological Status Beth Glenn, PhD, Hector Rodriguez, PhD, Roshan Bastani, PhD. Community Partner: Bridget Hogan Cole, MPH, Building Clinic Capacity for Quality (BCCQ), a program of Community Partners® CERP Meeting 9/20/2012
  • 2. Background • Health behaviors and psychological status (e.g., tobacco use, poor diet, depression) are infrequently and inconsistently assessed in primary care despite their negative effects on health outcomes • Standardized collection of patient-reported data on these health topics is an important first step • Establishment of clinic protocols to also systematically address behavioral factors in primary care are critically needed ▫ Methods that maximize use of EHR hold the greatest promise for routinization, institutionalization and sustainability • Inclusion of safety net clinics and the vulnerable patients they serve in these efforts is vital to reduce widening health disparities
  • 3. NIH-Funded Pilot Study (10/11-9/12) • Implemented a brief questionnaire to assess patient reported data for 10 domains in 4 Federally Qualified Health Clinics in Southern California • Paper-and-pencil administration of “Patient Health Update” in English, Spanish, and Chinese
  • 4. Patient-Reported Behavioral Health Domains Domain Final Measure (Source) 1.Demographics 9 items: Sex, date of birth, race, ethnicity, English fluency, occupation, household income, marital status, education, address, insurance status, veteran’s status. Multiple sources including: Census Bureau, IOM, and National Health Interview Survey (NHIS) 2. Overall Health Status 1 item: BRFSS Questionnaire 3. Eating Patterns 3 items: Modified from Starting the Conversation (STC). (Adapted from Paxton, AE et al. Am J Prev Med, 2011; 40(1):67-71.) 4. Physical Activity 2 items: The Exercise Vital Sign (Sallis, R. Br J Sports Med 2011; 45(6):473–474) 5. Stress** 1 item: Distress Thermometer (Roth AJ, et al. Cancer 1998; 15(82):1904-1908.) 6. Anxiety and 4 items: Patient Health Questionnaire - Depression & Anxiety (PHQ-4) Depression (Kroenke K, et al. Psychosomatics 2009; 50(6):613-621.) 7. Sleep 2 items: a. Adapted from BRFSS b. Neuro-QOL (Item PQSLP04) 8. Smoking/ Tobacco 2 items: Tobacco Use Screener (Adapted from YRBSS Questionnaire) Use** 9. Risky Drinking** 1 item: Alcohol Use Screener (Smith PC, et al. J Gen Intern Med 2009; 24(7):783-788) 10. Substance Use ** 1 item: NIDA Quick Screen (Smith PC, et al. Arch Intern Med 2010, 170(13): 1155- 1160.)
  • 5. Physical Activity Level Q2a. How many days did you get moderate to strenuous exercise? Q2b. On those days, how many minutes, on average, do you exercise at this level? 33, 12% Positive: Less than 150 min/week Negative: More than 150 min/week 75, 26% Missing 176, 62%
  • 6. Alcohol Use: Risky Drinking Q7. How many times in the past year have you had X or more drinks in a day? (Where X is 5 for men, and 4 for women) 5, 2% 70, 25% Positive: 1 or more times Negative: Never Missing 209, 73%
  • 7. Anxiety Q4a. Feeling nervous, anxious, or on edge Q4b. Not being able to stop or control worrying 17, 6% 56, 20% Positive: Total score of 4 or more Negative: Total score of less than 4 Missing 211, 74%
  • 8. 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 0.00% FRTSVG Q1b Fruit & Veg Svgs 85.56% Q2 Activity Physical EXERCISE 61.97% Q9 HEALTH Overall Health 58.10% STRESS Q3 Stress 54.58% Q1c Bev Soda/SweetSODA 30.28% Q7 Alcohol ALC 24.65% Anxiety ANX/WOR PHQ Q4a&b 19.72% Q5 SNORE/SLEEP Snore/Sleep 13.38% DepressionPHQ DEP/INT 9.51% Q4c&d Percentage of Positive-Screens by Measure Q6a SMOKE1 Smoking 8.80% Fast Food FSTFOOD Q1a 4.58% Use Q8 Drug DRUGUSE 3.87% Smokeless Tob. SMOKE2 Q6b 1.06%
  • 9. 70 Distribution of Sample for Number of 63/22% Positive Screenings 60 57/20% 50 48/17% 42/15% 40 Frequencies 30 29/10% 22/8% 20 12/4% 10 5/2% 4/1% 1/<1% 1/<1% 0 0 0 Positive 1 Positive 2 Positive 3 Positive 4 Positive 5 Positive 6 Positive 7 Positive 8 Positive 9 Positive 10 Positive 11-13 Screenings Screenings Screenings Screenings Screenings Screenings Screenings Screenings Screenings Screenings Screenings Positive Screenings
  • 10. CERP Pilot Project Aims • Project Aim 1: In collaboration with Building Community Capacity for Quality (BCCQ) convene a learning community comprised of 3-4 safety-net clinic organizations to understand current practices with regard to the assessment of patient-reported measures of behavioral risk factors and protocols to address these risk factors in primary care settings. (Relevant to CERP Aim 1) • Project Aim 2: Through a collaborative stakeholder engagement process, select a set of patient-reported measures that can be commonly collected across clinics participating in the learning community. (Relevant to CERP Aim 2) • Project Aim 3: Use data collected to inform development of a prototype of an electronic patient-reported outcome data collection and feedback system. (Relevant to CERP Aim 4)
  • 11. Methods • Convene a Learning Collaborative to Facilitate Sharing of Best Practices: ▫ Half day event scheduled for November 2012 ▫ Working with BCCQ to select invitees-plan to include high level administrators or medical director and information technology staff ▫ Plan to involve 3-6 organizations to keep group small and interactive ▫ Goal of event: provide opportunity for sites to share “best practices” for electronic capture of behavioral risk factor data and using EHR and registry systems • Organizational Assessment: Collection of data from each clinic participating in the learning community with regard to current collection of patient-reported data for the behavioral domains (i.e., method of collection, frequency of collection, target population for assessment) and protocols in place for addressing these issues • Key Informant Interviews with Clinic Administrators and Staff: Conduct key informant interviews (2-3 informants per clinic) to understand stakeholder experiences of PRO data collection, challenges & facilitators, interoperability between EHR and other data systems, use of PRO data for reports and feedback
  • 12. Methods • Develop PRO Data Collection and Feedback Prototype: Use data to develop a prototype that can be used to electronically capture data and facilitate providers in addressing “out of range” patient values ▫ Prototype to produce easy-to-use views of patient data to allow for tracking assessment over time and generating flags for “positive” results ▫ Goal to develop system that will be interoperable with many EHR systems ▫ Collaborating with technical team led by NIH’s Office of Behavioral and Social Sciences Research
  • 13. CERP aims addressed • CERP Aim 1. Promote and sustain bidirectional knowledge sharing between community and academia. • CERP Aim 2. Strengthen community infrastructure for sustainable partnered research. • CERP Aim 4. Build health services research (HSR) methods into partnerships to accelerate design, production, and wide adoption of evidence-based practice and behavior.
  • 14. Timeline Finalize the collaboratory participants Organizational assessments of community clinic structural capabilities (current use of electronic data and feedback systems) Develop a prototype for electronic PRO data collection and feedback Complete key (for later testing) Key informant interviews informant interview Convene learning of community clinic findings report collaborative Formal stakeholders Testing (November, 2012) (clinicians and staff) Develop a clinician Finalize the set of resource guide for use in PRO measures for next phase inclusion in prototype August-October, 2012 November 2012-February 2013
  • 15. Added-Value from CTSI Funding • Recently completed pilot allowed us to collect data from 4 Federally Qualified Health Center using paper-based methods • CTSI funding allows us to take project to the next step: ▫ Focus on electronic capture of data ▫ Continued partnership with BCCQ will ensure involvement of clinics with more HIT experience to share ▫ Comprehensive assessment of current practice and solicitation of “best practices” in safety net will provide valuable foundation for future work ▫ Development of a prototype will greatly facilitate ability to address behavioral risk factors
  • 16. Next Steps • Dissemination of “lessons learned” to safety net clinics • Use pilot to apply for external funding to evaluate the effect of prototype system more formally