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How Social Media
Has Changed
Business Communications



   @jeffreylcohen               #iabcnctri
   Social Strategist, Radian6
How would the moon landing
 be different if Twitter were
 around in 1969? #iabcnctri
5th Most Tweets/second:
Death of Steve Jobs (6,049)
        #iabcnctri
4th Most Tweets/second:
New Years Eve 2011 (6,939)
        #iabcnctri
3rd Most Tweets/second:
Brazil Loses Copa America (7,166)
             #iabcnctri
2nd Most Tweets/second:
Japan Beats US in Women’s World
      Cup (7,196) #iabcnctri
Most Tweets/second:
Beyonce Baby Bump on VMAs
     (8,868) #iabcnctri
The Network Effect
Social media is not a tool or
   technology. It’s a real-time
approach to communications and
     engagement #iabcnctri
Companies need to influence
       search to be found.
Social media can help. #iabcnctri
Use a variety of content to
connect with target audience.
         #iabcnctri
Social profiles expand the reach
  of the message #iabcnctri
Companies build relationships and
gain customers through providing
  compelling content #iabcnctri
@jeffreylcohen
@radian6
@smb2b




B2BSocialMedia.com




www.linkedIn.com/in/jeffreylcohen
Images
Road: http://www.flickr.com/photos/sambou/2611998145/
Moon: http://www.flickr.com/photos/jurvetson/97214206/
Kennedy: http://history.nasa.gov/moondec.html
Newspaper: http://www.flickr.com/photos/outtacontext/3738129561
NASA Tweetup: http://www.flickr.com/photos/laughingsquid/4104992979
At Shuttle Launch: http://www.flickr.com/photos/spamily/5143982159
Phone: http://www.flickr.com/photos/barron/3082365739/
Laptop: http://www.flickr.com/photos/bigpresh/3860586024/
Magazines: http://www.flickr.com/photos/pixelarity/4361102373/
Recommendations: http://www.flickr.com/photos/stuffandnonsense/3106026995
Brand Sign: http://www.flickr.com/photos/alexpatterson/2078963636
Switchboard: http://www.flickr.com/photos/ironrodart/4154904299/
Times Square: http://www.flickr.com/photos/22240293@N05/3845692998/
Yelling: http://www.flickr.com/photos/28096801@N05/4581041971/
Whispering: http://www.flickr.com/photos/outdoorstudios/4322773102/
Words: http://www.flickr.com/photos/feuilllu/739173692/
Taking Photo: http://www.flickr.com/photos/lo_ise/4730973273/
Video: http://www.flickr.com/photos/infusionsoft/4485023576/
Integrate: http://www.flickr.com/photos/rpenalozan/5170104100/
Listen: http://www.flickr.com/photos/giara/2211500258/
Analyze: http://www.flickr.com/photos/marvaloha/3301706196/
Wonder Wheel: http://www.flickr.com/photos/wallyg/612608978/

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How Social Media Has Changed Business Communications

  • 1. How Social Media Has Changed Business Communications @jeffreylcohen #iabcnctri Social Strategist, Radian6
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  • 5. How would the moon landing be different if Twitter were around in 1969? #iabcnctri
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  • 8. 5th Most Tweets/second: Death of Steve Jobs (6,049) #iabcnctri
  • 9. 4th Most Tweets/second: New Years Eve 2011 (6,939) #iabcnctri
  • 10. 3rd Most Tweets/second: Brazil Loses Copa America (7,166) #iabcnctri
  • 11. 2nd Most Tweets/second: Japan Beats US in Women’s World Cup (7,196) #iabcnctri
  • 12. Most Tweets/second: Beyonce Baby Bump on VMAs (8,868) #iabcnctri
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  • 18. Social media is not a tool or technology. It’s a real-time approach to communications and engagement #iabcnctri
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  • 24. Companies need to influence search to be found. Social media can help. #iabcnctri
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  • 30. Use a variety of content to connect with target audience. #iabcnctri
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  • 51. Companies build relationships and gain customers through providing compelling content #iabcnctri
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  • 57. Images Road: http://www.flickr.com/photos/sambou/2611998145/ Moon: http://www.flickr.com/photos/jurvetson/97214206/ Kennedy: http://history.nasa.gov/moondec.html Newspaper: http://www.flickr.com/photos/outtacontext/3738129561 NASA Tweetup: http://www.flickr.com/photos/laughingsquid/4104992979 At Shuttle Launch: http://www.flickr.com/photos/spamily/5143982159 Phone: http://www.flickr.com/photos/barron/3082365739/ Laptop: http://www.flickr.com/photos/bigpresh/3860586024/ Magazines: http://www.flickr.com/photos/pixelarity/4361102373/ Recommendations: http://www.flickr.com/photos/stuffandnonsense/3106026995 Brand Sign: http://www.flickr.com/photos/alexpatterson/2078963636 Switchboard: http://www.flickr.com/photos/ironrodart/4154904299/ Times Square: http://www.flickr.com/photos/22240293@N05/3845692998/ Yelling: http://www.flickr.com/photos/28096801@N05/4581041971/ Whispering: http://www.flickr.com/photos/outdoorstudios/4322773102/ Words: http://www.flickr.com/photos/feuilllu/739173692/ Taking Photo: http://www.flickr.com/photos/lo_ise/4730973273/ Video: http://www.flickr.com/photos/infusionsoft/4485023576/ Integrate: http://www.flickr.com/photos/rpenalozan/5170104100/ Listen: http://www.flickr.com/photos/giara/2211500258/ Analyze: http://www.flickr.com/photos/marvaloha/3301706196/ Wonder Wheel: http://www.flickr.com/photos/wallyg/612608978/