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Security, Safety & Cultural Awareness
for the International Business Traveler

            PART ONE

                       Presented by
   Part One                            Part Three
       Identifying risk                    Risks associated with
       Types of risks                          Air travel
       Security Awareness                      Hotels
                                                Taxis
       Avoiding Trouble
                                                Public Transportation
       Personal Security                       Trains & Ferries
        Checklists                              Global Emegergency Phone
   Part Two                                     Numer Lists
       Identifying Scams
       Surveillance Detection          Part Four
        Techniques                          Cultural Sensitivity
       Sources for Tavel Security          Common Cultural Faux
        Warning                              Pas
       Health & Safety Issues              Sources for more info on
       Travel Delays                        Intercultural business
Develop your street smarts
           YOU are responsible for your own protection
Negligence & Liability – not an issue in most
countries, therefore warning & traffic signage is more of a courtesy or
suggestion than a rule.

    Traffic laws & Confusing signage
    Crossing roads
   Food handling and sanitation
   Health & Safety regulations and inspections -are
    sometimes lax or non-existent (fire exits, elevator
    inspections, building codes, etc.)
   Prostitution
   Inappropriate public behavior/dress
   Traffic laws, accidents, licensing issues
   Taking pictures of government facilities –
    military, airports, infrastructure, gov. officials or
    activity, police activity, etc.
   Drinking
   Stepping on or defacing money
   Drugs – Keep drugs in original prescription bottle
   Smoking - China, Singapore, England to name a few
    have really cracked down hard on smoking in public
    places – heavy fines or imprisonment
   Demonstrations, political
    gatherings, large, loud crowds
   Large gatherings of police or military, road
    blocks, check points, convoys
   Previously busy streets that are suddenly quite
    and empty
   Election poling offices
   Government offices, military or police
    facilities, sub stations, outpost, etc.
   Pick pocket
   Purse snatching, Stealing
    backpacks, brief
    cases, suitcases, shopping
    bags, cell
    phones, cameras, laptops, passp
    orts
   Carjacking
   Confidence Schemes, Cons
   Robbery at ATMs
   Robbery of
    money, passport, credit
    cards, jewelry, electronics
   Burglary of hotel rooms-
Petty thieves prey on travelers, especially on those who appear
lost, confused, or alone in unfamiliar environments. These tips can help
protect you from petty crime.
    Know your surroundings – Don’t look lost (even if you are)
    Thieves frequent transportation centers, historical sites and tourist
     attractions. This is where you need to keep your guard up
    Common ploys used by thieves to distract you include jostling in a
     crowd, spilling something on you or asking you to hold an infant.
    Do not become isolated in downtown areas of large
     cities, especially after dark.
    Avoid carrying large amounts of cash. Use traveler’s checks and
     change them only as you need currency. Countersign traveler’s
     checks in front of the person who will cash them, not beforehand.
    Avoid carrying a purse or wallet. You will often be in crowded
     areas that are prime hunting grounds for pickpockets and purse-
     snatchers.
    If you must carry a wallet, wrap it with a rubber band to make it
     hard to pull from your pocket, or use a chain to attach your wallet
     to a belt loop. Keep wallet in your front pants pocket.
   If you must carry a purse, keep it closed, place the strap over one
    shoulder (not around your neck), keep the purse to your front and keep
    your hand on it.

   Do not use waist or tummy packs. These advertise the location of your
    valuables.

   Consider carrying a wallet with some money and expired or cancelled
    credit cards, ID etc. Give thieves this one during a robbery.

   Do not flash large amounts of money when paying a bill. If paying in
    cash, give the vendor an amount close to the purchase price.

   Deal only with authorized agents when you exchange money, buy airline
    tickets or purchase souvenirs. Do not exchange money with unauthorized
    individuals. Keep copies of all exchange transactions and receipts.
   Try to keep credit cards in sight during entire transactions and ensure
    they are returned to you before you sign the voucher. Write the amount
    of the transaction, in your own handwriting, in the signature block; this
    helps protect you against merchants who might alter the amount on your
    credit slip after you leave. Insist on a copy of the voucher and all carbons.
   Leave jewelry, passports, tickets and personal papers in a secure
    place, such as a hotel safe.
   Never leave valuables in open view in a car parked or not. Lock items in
    your trunk.

   Drive-by bag snatching at traffic lights by motorcyclist is common in
    many countries.

   Password protect your laptop computer and cell phone. Back up
    important files on thumb drives or in the cloud.
   Report lost or stolen possessions to the local police immediately.
   Targeted– Surveillance, research, planning
   Motivation – monetary gain, political
    gain, ideological, bargaining chip

                            Assassinations
         - Politically motivated, sending a message, human
                 sacrifice, eliminating the competition
                             Kidnapping
              Short term – usually monetary reasons
          Long term – usually political or bargaining chip
                                Extortion
       Catching you/putting you in a compromising position –
                drugs, antiques, prostitutes, child porn
• Carry photocopy of your passport with you while in
  country.
• Travel in large groups rather than alone.
• Remember to leave contact information (i.e., email address
  or phone number) with family and friends so they can get in
  touch with you abroad.
• Be aware of your surroundings and avoid social distractions
  (e.g., cell phones and mp3 players)
• Be extra careful when using public transportation abroad. If
  possible avoid using crowded buses, trains or subways.
• Get sound security advice by contacting your embassy or
  consulate and speaking with someone in the security office.
•   Choose a safe and secure hotel rather than a cheap one.
    Make sure the hotel has a generator that works – power
    outages are common in many developing countries
•   Refrain from carrying large amounts of cash or numerous
    ATM cards and credit cards with you.
•   Vary your routine. Don’t be predictable.
•   You should also try to blend in with others around you. This
    includes wearing appropriate travel clothing and refraining
    from wearing flashy jewelry.
•   If your passport is lost or stolen, go to your nearest embassy
    or consulate and get a certified copy of your passport as
    soon as possible.
• In the event that you are confronted by a robber, the best
  advice is to surrender your property immediately. Any
  hesitation may cause the criminal to escalate the level of
  violence.
• It’s best to travel in groups. Use the buddy system when
  going around town. Never go alone.
• Be aware of your surroundings.
• Notice landmarks or street signs around you. You’re not
  expected to be familiar with an area that you are visiting;
  however, you should familiarize yourself somewhat with
  the city.

• Purchase a map before you visit so that you can get a
  general layout of the city and locate hospitals, fire
  stations, and police departments.
• When walking around, note the cross-streets that you are
  walking on.

• If you come upon a situation where things just don’t feel
  right, you should seek a safe haven. Listen to your instincts
  (6th sense). Duck into a populated store, restaurant, or bar.
  Try to remember the location of the nearest police station
  and get there if it is safe

• Don’t be time and place predictable. Vary your patterns and
  times. Take a different route each time to a location that you
  frequent.

• Sometimes you are in more danger from your own
  countrymen than the locals. Expats living abroad can
  accumulate enormous debts and will sometimes rob or steal
  from tourists.
   Vary time and routes
   Advise others of plans
   Leave valuables at home in a secure place
   Avoid carrying large bags
   Refrain from carrying passport
   Travel with others; not alone
   Situational awareness
   Carry minimal amounts of cash
   Know the location of the embassy/consulate
   Watch drinks in bars
UnitedStates|Canada|Caribbean|India|Netherland
                   s

TRUSYS                                             About TRUSYS
DELIVERS VALUE FOR                                 True System Designers, Limited (TRUSYS) is a
                                                    leading provider of integrated
            Architects & Engineers                 Risk, Security, Emergency, and Crisis
            Specializing in Building               Management advisory.
             Information Modeling (BIM) and        Our company was founded by a CEO
             Integrated Project Delivery            passionate for helping organizations to build
             (IPD), our professionals deliver
             best in class consulting and           and maintain their security program. We
             engineering services.                  believe that in order for an organization to
                                                    achieve the maximum level of protection you
                                                    must to take an integrated approach to
      Owners / End-Users                            managing your security program. Our
                                                    approach is to bridge the main areas of security
      TRUSYS delivers integrated                    including Risk, Security, Emergency, and Crisis
      Risk, Security, Emergency, and                Management because they are undeniably
      Crisis advisory to help build and             interdependent.
      maintain your security program               Headquartered in Seattle, TRUSYS has a global
      goals.                                        reach and offers years of experience &
                                                    knowledge in the security industry. TRUSYS
      Security Consultants                          offers defacto CSO resources, operational and
      Our team of professionals are                 technology consulting, system design, and
                                                    project and construction management.
      knowledgeable and experienced
      in security technology making                For more information contact :
      TRUSYS your reliable source for              Jeff Starck at + 1 206-861-2219 (USA)
      design and project execution
      services

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Corporate Travel Security Services Part One

  • 1. Security, Safety & Cultural Awareness for the International Business Traveler PART ONE Presented by
  • 2.
  • 3. Part One  Part Three  Identifying risk  Risks associated with  Types of risks  Air travel  Security Awareness  Hotels  Taxis  Avoiding Trouble  Public Transportation  Personal Security  Trains & Ferries Checklists  Global Emegergency Phone  Part Two Numer Lists  Identifying Scams  Surveillance Detection  Part Four Techniques  Cultural Sensitivity  Sources for Tavel Security  Common Cultural Faux Warning Pas  Health & Safety Issues  Sources for more info on  Travel Delays Intercultural business
  • 4. Develop your street smarts YOU are responsible for your own protection Negligence & Liability – not an issue in most countries, therefore warning & traffic signage is more of a courtesy or suggestion than a rule.  Traffic laws & Confusing signage  Crossing roads
  • 5. Food handling and sanitation  Health & Safety regulations and inspections -are sometimes lax or non-existent (fire exits, elevator inspections, building codes, etc.)
  • 6. Prostitution  Inappropriate public behavior/dress  Traffic laws, accidents, licensing issues  Taking pictures of government facilities – military, airports, infrastructure, gov. officials or activity, police activity, etc.  Drinking  Stepping on or defacing money  Drugs – Keep drugs in original prescription bottle  Smoking - China, Singapore, England to name a few have really cracked down hard on smoking in public places – heavy fines or imprisonment
  • 7. Demonstrations, political gatherings, large, loud crowds  Large gatherings of police or military, road blocks, check points, convoys  Previously busy streets that are suddenly quite and empty  Election poling offices  Government offices, military or police facilities, sub stations, outpost, etc.
  • 8. Pick pocket  Purse snatching, Stealing backpacks, brief cases, suitcases, shopping bags, cell phones, cameras, laptops, passp orts  Carjacking  Confidence Schemes, Cons  Robbery at ATMs  Robbery of money, passport, credit cards, jewelry, electronics  Burglary of hotel rooms-
  • 9. Petty thieves prey on travelers, especially on those who appear lost, confused, or alone in unfamiliar environments. These tips can help protect you from petty crime.  Know your surroundings – Don’t look lost (even if you are)  Thieves frequent transportation centers, historical sites and tourist attractions. This is where you need to keep your guard up  Common ploys used by thieves to distract you include jostling in a crowd, spilling something on you or asking you to hold an infant.  Do not become isolated in downtown areas of large cities, especially after dark.  Avoid carrying large amounts of cash. Use traveler’s checks and change them only as you need currency. Countersign traveler’s checks in front of the person who will cash them, not beforehand.  Avoid carrying a purse or wallet. You will often be in crowded areas that are prime hunting grounds for pickpockets and purse- snatchers.  If you must carry a wallet, wrap it with a rubber band to make it hard to pull from your pocket, or use a chain to attach your wallet to a belt loop. Keep wallet in your front pants pocket.
  • 10. If you must carry a purse, keep it closed, place the strap over one shoulder (not around your neck), keep the purse to your front and keep your hand on it.  Do not use waist or tummy packs. These advertise the location of your valuables.  Consider carrying a wallet with some money and expired or cancelled credit cards, ID etc. Give thieves this one during a robbery.  Do not flash large amounts of money when paying a bill. If paying in cash, give the vendor an amount close to the purchase price.  Deal only with authorized agents when you exchange money, buy airline tickets or purchase souvenirs. Do not exchange money with unauthorized individuals. Keep copies of all exchange transactions and receipts.
  • 11. Try to keep credit cards in sight during entire transactions and ensure they are returned to you before you sign the voucher. Write the amount of the transaction, in your own handwriting, in the signature block; this helps protect you against merchants who might alter the amount on your credit slip after you leave. Insist on a copy of the voucher and all carbons.  Leave jewelry, passports, tickets and personal papers in a secure place, such as a hotel safe.  Never leave valuables in open view in a car parked or not. Lock items in your trunk.  Drive-by bag snatching at traffic lights by motorcyclist is common in many countries.  Password protect your laptop computer and cell phone. Back up important files on thumb drives or in the cloud.  Report lost or stolen possessions to the local police immediately.
  • 12. Targeted– Surveillance, research, planning  Motivation – monetary gain, political gain, ideological, bargaining chip  Assassinations - Politically motivated, sending a message, human sacrifice, eliminating the competition  Kidnapping Short term – usually monetary reasons  Long term – usually political or bargaining chip  Extortion  Catching you/putting you in a compromising position – drugs, antiques, prostitutes, child porn
  • 13. • Carry photocopy of your passport with you while in country. • Travel in large groups rather than alone. • Remember to leave contact information (i.e., email address or phone number) with family and friends so they can get in touch with you abroad. • Be aware of your surroundings and avoid social distractions (e.g., cell phones and mp3 players) • Be extra careful when using public transportation abroad. If possible avoid using crowded buses, trains or subways. • Get sound security advice by contacting your embassy or consulate and speaking with someone in the security office.
  • 14. Choose a safe and secure hotel rather than a cheap one. Make sure the hotel has a generator that works – power outages are common in many developing countries • Refrain from carrying large amounts of cash or numerous ATM cards and credit cards with you. • Vary your routine. Don’t be predictable. • You should also try to blend in with others around you. This includes wearing appropriate travel clothing and refraining from wearing flashy jewelry. • If your passport is lost or stolen, go to your nearest embassy or consulate and get a certified copy of your passport as soon as possible.
  • 15. • In the event that you are confronted by a robber, the best advice is to surrender your property immediately. Any hesitation may cause the criminal to escalate the level of violence. • It’s best to travel in groups. Use the buddy system when going around town. Never go alone. • Be aware of your surroundings. • Notice landmarks or street signs around you. You’re not expected to be familiar with an area that you are visiting; however, you should familiarize yourself somewhat with the city. • Purchase a map before you visit so that you can get a general layout of the city and locate hospitals, fire stations, and police departments.
  • 16. • When walking around, note the cross-streets that you are walking on. • If you come upon a situation where things just don’t feel right, you should seek a safe haven. Listen to your instincts (6th sense). Duck into a populated store, restaurant, or bar. Try to remember the location of the nearest police station and get there if it is safe • Don’t be time and place predictable. Vary your patterns and times. Take a different route each time to a location that you frequent. • Sometimes you are in more danger from your own countrymen than the locals. Expats living abroad can accumulate enormous debts and will sometimes rob or steal from tourists.
  • 17. Vary time and routes  Advise others of plans  Leave valuables at home in a secure place  Avoid carrying large bags  Refrain from carrying passport  Travel with others; not alone  Situational awareness  Carry minimal amounts of cash  Know the location of the embassy/consulate  Watch drinks in bars
  • 18. UnitedStates|Canada|Caribbean|India|Netherland s TRUSYS  About TRUSYS DELIVERS VALUE FOR  True System Designers, Limited (TRUSYS) is a leading provider of integrated  Architects & Engineers Risk, Security, Emergency, and Crisis  Specializing in Building Management advisory. Information Modeling (BIM) and  Our company was founded by a CEO Integrated Project Delivery passionate for helping organizations to build (IPD), our professionals deliver best in class consulting and and maintain their security program. We engineering services. believe that in order for an organization to achieve the maximum level of protection you must to take an integrated approach to Owners / End-Users managing your security program. Our approach is to bridge the main areas of security TRUSYS delivers integrated including Risk, Security, Emergency, and Crisis Risk, Security, Emergency, and Management because they are undeniably Crisis advisory to help build and interdependent. maintain your security program  Headquartered in Seattle, TRUSYS has a global goals. reach and offers years of experience & knowledge in the security industry. TRUSYS Security Consultants offers defacto CSO resources, operational and Our team of professionals are technology consulting, system design, and project and construction management. knowledgeable and experienced in security technology making  For more information contact : TRUSYS your reliable source for  Jeff Starck at + 1 206-861-2219 (USA) design and project execution services