RHI implemented a hybrid cloud solution using AWS and on-premise data centers to deploy Oracle PeopleSoft environments for a $8 million project. This allowed them to quickly provision environments, reduce costs by 30% compared to an on-premise only solution, and improve support for a global development team. Key aspects included encrypting data, masking sensitive fields, and establishing monitoring and support across regions to ensure security, performance and 100% availability.

1. PeopleSoft in the Cloud
Jeffery Wong
Manager, RHI IT Corporate Services
Kevin Beers
Technical Lead, RHI IT Corporate Services
© 2011 Robert Half International Inc. All rights reserved. This material is the confidential property of Robert Half International Inc.
Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the fullest extent of the law. RHI is an Equal Opportunity Employer.

2. RHI Company Overview
 Founded in 1948
 Listed on the New York Stock Exchange: RHI
 A global leader in professional staffing and consulting
services, with a network of more than 400 offices
worldwide
 Reported $3.1 billion in revenue in 2010
 Consistently ranked on FORTUNE® magazine’s list of
“World’s Most Admired Companies” in our industry since
2006.
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2 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

3. RHI Global Offices
More than 400 offices worldwide
North America Europe Middle East Asia/Pacific
Canada Austria UAE – Dubai Australia
Mexico Belgium China
United States Czech Republic India
France Japan
Germany New Zealand
Italy Singapore
Luxembourg South Korea
South America The Netherlands
Brazil Spain
Switzerland
United Kingdom
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3 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

4. RHI Lines of Business
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4 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

5. Business Challenge
• Aggressive $8MM project to
implement Oracle PeopleSoft
Enterprise Financials 9.1.
– 30+ business entities; 14
countries in Europe
– Global development team –
North & South America, Europe,
India
• Provide flexibility to project
team to scale environments.
Shorten turnaround time for
PeopleSoft environments.
• Contain costs and reduce on-
site infrastructure footprint for
PeopleSoft environments.
• Protect our data!
5

6. How Do We Get There?
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6 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

7. Solution
• Hybrid of traditional on-
premise and cloud-based
PeopleSoft environments.
PRD
• RHI Data Centers
• Amazon Web Services
• Delivered all necessary
PeopleSoft environments to
DEV1 QA1 support project activities
DMO SDX within timeline and budget.
QA2 UAT1
GCNV CRP
UAT2 DEV
POC TRN
TST QA
UAT DR
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
7 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

8. Pioneering the Cloud
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8 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

9. AWS Topology
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9 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

10. Cloud Candidates – What Fits?
Consider…
•Lifespan
•Integration
•Risk
10

11. AWS/VPC Integration
Currency Rates
Chart of Accounts and Trees
Employee Information
PeopleSoft Objects and DMS Migrations
User Accounts / Credentials
E-Mail
Converted Data
11

12. Costs and Efficiencies
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12 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

13. Costs and Efficiencies
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13 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

14. Costs and Efficiencies
14

15. Costs and Efficiencies
• AWS support tiers range from $0  >$15K+
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15 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

16. Costs and Efficiencies
$100,000
$90,000
$80,000
$70,000
$60,000
$50,000
$40,000
$30,000
$20,000
$10,000
$0
YR1 -
YR1 -
Q1 YR1 -
Q2 YR1 -
Q3 YR2 -
Q4 YR2 -
Q1 YR2 -
Q2 YR2 -
Q3 YR3 -
Q4 YR3 -
Q1 YR3 -
Q2 YR3 -
Q3
Q4
Assumes six month ramp up for environments.
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16 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

17. Internal Infrastructure Deployment
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17 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

18. Cloud Infrastructure Deployment
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18 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

19. Data Protection
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19 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

20. Data Protection
• Data encryption using Oracle Transparent Data
Encryption (Oracle TDE)
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
20 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

21. Data Protection
• Data masking
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21 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

22. Data Protection
• General counsel
• Local regulatory agencies
• International agencies
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
22 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

23. © 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
23 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

24. Support
Cloud = 100%
Availability
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24 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

25. Support
• AWS Service Health
Dashboard
• AWS Premium
Support
http://aws.amazon.com/premiumsupport/
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25 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

26. Support
• A global project requires a global support team
– Applications
– Infrastructure
– Servers
• Availability Monitoring
and Alerts
• Daily Healthcheck
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26 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

27. Key Takeaways
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27 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

28. Key Takeaways
• CHOICES – There are many offerings at Amazon –
it’s easy to get lost in all of it. Every month,
Amazon releases new features and functionality.
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28 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

29. Key Takeaways
• ARCHITECTURE – Develop redundancy and
implement monitoring into your overall architecture.
Amazon provides some of this, but you need to
design it effectively for your needs.
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29 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

30. Key Takeaways
• Oracle/PeopleSoft Installation
– Follow the same process to building PeopleSoft in the
Cloud as you would normally do. Perform due-diligence
and testing to ensure software compatibility.
– Validate all software licenses. Leverage other software or
network subscriptions the company uses.
– Consult with architects and engineers to validate that
standards are being followed. The default installation
doesn’t conform.
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30 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

31. Key Takeaways
• Amazon Web Services Instances
– Integrate instances with company infrastructure services –
DNS, LDAP/Active Directory, Terminal Server license
servers.
– Windows instance machine names change after stopping
and restarting instance. Amazon provides a utility to
enable persistent machine names.
– Linux mount points are not automatically configured.
Remember to define the mount point in /etc/fstab!
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31 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

32. Key Takeaways
• Systems/Storage Performance
– Linux and Windows systems performed as expected.
Dual CPU systems with a lot of memory are quite fast!
– Storage performance differs by Amazon’s hosting regions
and availability zones.
• Small WRITE operations and general READ
operations appeared normal.
• Disk performance was slower for large WRITE
operations in VPC US East region as compared to
EC2 US West.
– Example: PeopleSoft database installation script
– 8-10 hrs in EC2 compared to 18-20 hrs in VPC.
– Example: 30GB database backup to disk – 30
min in EC2 compared to 1.5 hrs in VPC.
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32 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

33. Key Takeaways
• Virtual Private Cloud
– The VPC is secured with firewalls. Access through the
firewall is provisioned on an as-needed basis by server and
ports, depending on the application/service requirements.
– VPC uses same internet connection that the rest of the
company uses. Consideration for performance regarding
VPC and company internet access, and vice versa.
– Large file transfers can take a long time
• 1 GB file transfer between oracle.com and VPC: 5 hours
• 30 GB database between US West  US East: 4 days
• Creative workaround: Provision instance in same region
as VPC, load files/software to Amazon Elastic Block
Storage, and share/mount storage to VPC servers.
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33 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

34. Key Takeaways
• The region of your instances influences end-user response and
overall perception of the system. Keep in mind where your
customers are connecting from.
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34 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

35. Key Takeaways
Bay East Amazon Amazon Bay Area East Amazon Amazon Bay Area East Amazon Amazon Bay East Amazon Amazon
Area Coast West East Coast West East Coast West East Area Coast West East
Bay Area East Coast APAC Europe
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35 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

36. The Future
Your Future is with
36
the Clouds
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International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

37. Thank You! Questions?
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37 International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.