This document provides information about the different types of Young Living membership, how to access the virtual office, place online orders, and monitor downline activity. There are two main types of members - essential reward (ER) members who get points to redeem free products and standard order members who don't get points. The document outlines how to sign up, place ER monthly orders online, collect orders, and check ER points. It also explains the roles of enroller and sponsor when signing up new members and outlines the various bonuses and commissions members can earn.

1. How to Access YL Virtual Office

2. 2 Kinds of Member
Essential Reward
Member
Standard Order
Member
Retail
Member
Pays 24% higher price
No points
No commissions
Buy anytime
Pays wholesale price
No points
No commissions
Min 50PV/ year purchase
Expires each year
No birthday Voucher
No enhancement
Can make multiple
purchase / month
ER points to redeem free
products (10%-20%)
Monthly commission
Min 100PV mthly purchase
Birthday Voucher
3-6-9-12 Enhancement
Can only make one
purchase per month

3. Required Field :
Enroller

4. Enroller and Sponsor
Young Living is a network marketing company
and requires you to fill in 2 names at time of
registration ie. Enroller and Sponsor.
Enroller is the person who introduces you to
Young Living Essential Oil.
Sponsor is the person who will guide you in your
Young Living Oil journey.

5. Signing up under ER (Monthly Order)
Price is 20% higher
Free Starter Kit
Monthly 100 PV purchase*
Subsidised shipping
Free (Will call) or S$8-12
Enhancement : 3-6-9-12*
months free gifts
Singapore United States
Price in US$ (1PV=US$1)
Buy Starter Kit
(US$40, US$75, US$150)
Monthly 50PV purchase
Subsidised shipping of US$20-?
(to Singapore) or RM? (to KL)
No ER enhancement
*One month break in Essential Order is
allowed per year for ER members (on the
program for at least 6 months). Need to write
in to YL office. Advised to redeem all ER points
prior.

6. B
Free Diffuser
Free 5 ml lemon/Citrus fresh
and free 5 ml lavender
Worth S$117.50
US$75 if sign up in USA
Free Starter Kit (Singapore)
for first purchase of new signup
100 PV (Free A) 200PV (Free A + B) 350PV (Free A + B + C)
A
Free 5 ml Stress-away oil
2 Ningxia red packets
Oil samples in sachets
US$40 if sign up in USA
C
10 X 5 ml oils
S$197
USS$150

7. Additional Perks for ER Member
(Singapore only)

8. To sign up
1. Fill in personal information
2. Fill Enroller and Sponsor #
3. Fill in password and 4 digit pin.
4. Fill in credit card information.
5. Fill in order.
Fill in personal information
Enroller and Sponsor name and #
Online Manual ie. in office
Fill in credit card information
Fill in order
Call YL office to change your
default pin (1234).
Advantage :
No need to queue
Can do anytime
Better management as out of stock items
indicated
Computer does counting
Option to ship at subsidised rate of $8-12
or self-collect.
Disadvantage :
Long queue
Out of stock items mean stressful
recalculation on the spot.

9. After signup, what next?
Second month Purchase onwards
Online Order
Order on the YL
website anytime
Manual Order
Go to YL office
during office hour
Send for local
shipping at $8
onwards
Self collect Self collect

10. Collection at YL office
Fill in this form if you HAVE NOT ordered online
Fill in name
Fill member #
Fill in 4 digit pin*
Tick payment
mode
Tick Essential
Reward Order
Fill #
in box
Only ONE order under ER per month
Make sure total PV is more than 100 to
fulfill ER requirement!
Step 1 : Fill in form and put inside box.
Step 2 : Wait for name to be called if using a
different credit card or paying cash.
Step 3 : Wait for order to be ready.

11. Collection at YL office
Fill in this form if you HAVE already ordered online
and place inside a box at counter
Fill your name and
member #if you are
collecting for yourself
Fill your name and
member # of whoever
you are collecting
order for.
*Provided the person
HAS ordered online
Sign

12. Why go Virtual Office?
• To check your ER points.
• To make online purchase – you may purchase
under US or your local market
* Best to send email to inform both markets of your intention to purchase
that particular month.
• To check the activity of your organisation.
• To check any commission received (available
only from 23-25th of following month).

13. Membership Purchase
USA Market Local Market
You can buy from USA
market provided you
inform both Singapore
and US market of your
intention to buy one
time or indefinitely.
Don’t forget that
shipping charges and
prevailing GST of that
country applies.

14. Virtual Office
Step 1
Go to Youngliving.com
Step 2
Click sign in
Step 3
Click Singapore- English
or USA - English
(depending on which
country your ER is placed)

15. How to do online Order
Enter Member #
Password : 1234 (default)
Step 1
Key in Member #
Step 2
Key in password (Default is PASSWORD)
Step 3
Click log in

16. This is your ER points
(10% of your monthly ER purchase)
You can use this point to redeem free
products from the 2nd month
onwards and only less than, NOT
more than the PV points indicated
here.

17. What are ER Points?
They are points you can use to redeem single free products*:
10% (1 – 6 months)
15%* (7 - 12 months)
20%* (13 months onwards)
For example, if you place a 350 PV Essential Rewards order in January (during your
1st month), you earn 35 points to redeem for free products. The more you order,
the more points you can redeem for free Young Living products.
The points expire on a rolling 12 months’ basis.
* Valid only for members with credit card on file.
How to redeem ER points ?
Step 1 : Go to Virtual office to check your cumulative total
Write an email to custserv@youngliving.com (USA)
custservsingapore@youngliving.com (Singapore)
Fill in order form manually and redeem in YL office
*Tick Pay with free points.

18. This is Singapore’s wholesale
Price list
Look under this
column for PV (US$)
When redeeming
ER points, look
under this column

19. Why place an online order?
• Shorter wait if you plan to collect at office (Willcall)
• Better management of your order as you know what
is in stock.
• You can get them shipped at subsidised shipping.
• To purchase from a different country where the
products you want is in stock or available.

20. To put in an ER monthly order
Step 1:
Go to Essential Reward Autoship
DO NOT CLICK THIS AS IT REFERS TO STANDARD
ORDER, MEANING NO ER POINTS.*
*You are allowed only ONE ER order per month
order other than this one order will be under
Standard order for which you gain NO ER points

21. IMPORTANT
Your autoship
processing day
is the deadline
when your
purchase has to
made each month.
Make sure this is at
the end of month.
To make order:
Step 1
Click pencil symbol

22. Step 1
Check if the
shipping
method is
correct
Step 2
Click “Add Product

23. To put in a new order:
Step 1 : Remove old order
Click the box beside Code
Click “Remove item”
Step 2 : Add in new order
Click “Add Product”
Find the product you want to purchase

24. Step 1 : Search the product you want
Key in the product in Search
Step 2
Key in the number of item you want in the Quantity
Step 3
Click “Add to cart” (bottom)

25. Click one of these: “Save Essential Reward Autoship”

26. To monitor the activity of my Downline

27. Click Downline viewer and you will
see your organisation details
displayed.

28. You can generate specific reports here.
Click FILTER to see everyone in your organisation.

29. PV stands for Personal Volume
You can see if your member has purchased
anything at a partiular month here.
OGV stands for Organisation Group Volume
You can see the total volume of yours or your
member’s organisation at a partiular month.

30. You can view all the registration
information of your member but
NOT his or her 4 digit pin or
password.
View this member’s promotion status
in Young Living.
View this member’s dowline
View if this member is on autoship or ER and
the autoship day.

31. These 2 names are requested at signup
Enrolment
Enroller Sponsor
Enroller
Is whoever introduces oil to you.
Enroller earns a fast start bonus
of 25% of purchase for 3 months,
up to maximum of $200.

32. • The first person you enrol as a Distributor will be placed on
the first level of your organization, and you will be that
person's Enroller and Sponsor. This will create the first leg of
your organization.
• Each new Distributor you sponsor on your first level creates a
new leg in your organization.
YOU
YOU as enroller
YOU as Sponsor
NEW LEG

33. When second and subsequent Distributors and Customers
registers, you may place them either directly under you
(but remember you can only sponsor limited number of
People : up to max of 12) or under a previously
enrolled Distributor.
For example, if you enrol Ann, and then you
enrol Richard, you can "place" Richard under Ann.
Ann would be Richard's "Sponsor." (You can remain
Richard's Enroller ; if you introduce YLEO to him)
YOU
Ann
YOU as Enroller
YOU as Sponsor
IMPORTANT
Once a Member has been placed, any change is made very difficult.
Within the first 5 days : Call office in person
Within 6-30 days : Write an email
After 30 days) : Approval of 3 upline + US$35/person is required to
make changes AND on a case-by-case basis..
Richard
YOU as Enroller
Anne as Sponsor

34. Who is Enroller & Sponsor?
Person A
Enroller Q or ?
Sponsor Q
Enroller ?
Sponsor : YOU
Enroller ?olle
Sponsor YOU
YOU
Enroller ?
Sponsor : Anne
Enroller ?
Sponsor Richard
Enroller ?
Sponsor Jack
Enroller?
Sponsor: Grace
OGV : Organisation Group Volume

35. Pre-requisite for commission
To be eligible for bonus, members need to fulfill
100PV for the month he or she qualifies to get
bonus.

36. • Direct deposit into bank takes about a month to take effect
AFTER forms are filled and bank statement sent.
Commission Payout
Less than US$25
Will be deposited into
Young Living Account
More than US$25
Direct Deposit into bank
account of your choice*
1) Fill Direct Deposit of
Commission form .
2) Attach your bank statement
(which shows your name
and bank account number)*
Email to YL Singapore
OR Hand in to office
Get form from distributor
Resource (Virtual office)
Collect from YL office
1) Login to your Young Living
Singapore account.
2) Click on “Place An Order”.
Usually you click on this to place
a Standard Order instead of an
Essential Rewards order.
If you have any credits deposited
into your YL account, a popup
window will appear and display
the credits.
call or email
Young Living
to check the
credit
amount

37. Bonuses and Commissions for
Members
Enroller Sponsor
Fast Start Bonus
Rising Star Team Bonus
Unilevel Bonus
Personal Generation
24% earned from Retail customer
Generations
Generation Leadership Bonus
Silvers onwards are eligible to earn
shares based on 25% of all Young
Living’s monthly commissionable
sales
Only Stars, Senior Stars,
and Executives are
eligible to earn shares
based on 1% of all
Young Living’s monthly
commissionable sales.
The amount paid to the
distributor is
determined by the
number of shares he or
she earns.
25% for 1st 3
mths of enrollee’s
purchase
From Silver onwards, you receive
3% of Generation 2 and 3 of your
Downline (those who has reached
rank of Silver)
2.5% of your personal generation
when you reach rank of Silver
8% (1st level) Distributor
5% (2nd Level) Distributor
4% (3rd level) Star
4% (4th level) Senior Star
4% (5th level) Executive

38. PAID TO ENROLLER,
NOT SPONSOR

39. First 3 months
(reduced Payout for Sponsor)
Because of Fast Start Bonus (paid to Enrollers), sponsors are paid a reduced
commission ie. 30% of the commission volume.
For example, Sally (purchased 200PV) is enrolled by your upline but placed
under you.
Month 1-3 : As sponsor, you would get 8% commission based on
30% of 200PV (US$4.80) [not 8% of 200PV (US$16)]
Month 4th onwards : Sponsor gets paid 8% of 200PV (US$16).

40. Unilever
bonus
paid to
sponsor
Each share here
is worth about
US$50
To reach rank
of executive,
you need OGV
of $4000 and
2 legs of
1000OGV

41. To reach executive rank
YOU
Anne
OGV :1005
Jack
OGV: 1122
OGV of your organisation :
$4000

43. Si6 (Silver in 6)
If you reach Silver within 6 months of reaching Executive, you
win an Aroma Complete worth US$2400 (It contains over 120 of
Young Living’s essential oil singles and blends).
For example, if the first Executive month is June, the member
must achieve the rank of Silver by December 31 to qualify.