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Capture, Connect and Communicate
with Content Marketing
Jessica L. Levin, MBA, CMP, CAE
About My
About Me
       	

                Company	





             @Jessicalevin	
  
              #CCHUC12	
  
Just the Facts

•  B2B Marketers allocate approximately
   26% of their budgets to content marketing
•  The biggest challenge facing content
   marketers (36%) today: Producing
   Engaging Content
•  51% of content marketers plan to increase
   their budgets over the next 12 months

•    Source: Marketo
Just the Facts

The most popular content marketing
tactics used by businesses today include:	

•  Social Media (79%)
•  Article posting (78%)
•  In-person events (67%)
•  Enewsletters (61%)
•  Case Studies (55%)

Source: Marketo
WHAT THE HECK IS
CONTENT MARKETING?
“Content	
  marke8ng	
  is	
  an	
  umbrella	
  term	
  encompassing	
  
   all	
  marke8ng	
  formats	
  that	
  involve	
  the	
  crea8on	
  and	
  
    sharing	
  of	
  content	
  in	
  order	
  to	
  a@ract,	
  acquire	
  and	
  
  engage	
  clearly	
  defined	
  and	
  understood	
  current	
  and	
  
 poten8al	
  consumer	
  bases	
  with	
  the	
  objec8ve	
  of	
  driving	
  
      profitable	
  customer	
  ac8on.	
  Content	
  marke8ng	
  
 subscribes	
  to	
  the	
  no8on	
  that	
  delivering	
  informa8on	
  to	
  
  prospects	
  and	
  customers	
  drives	
  profitable	
  consumer	
  
   ac8on.	
  Content	
  marke8ng	
  has	
  benefits	
  in	
  terms	
  of	
  
retaining	
  reader	
  a@en8on	
  and	
  improving	
  brand	
  loyalty.”	
  
“Content	
  Marke8ng	
  means	
  crea8ng	
  and	
  
sharing	
  valuable	
  free	
  content	
  to	
  a@ract	
  and	
  
   convert	
  prospects	
  into	
  customers,	
  and	
  
 customers	
  into	
  repeat	
  buyers.	
  The	
  type	
  of	
  
content	
  you	
  share	
  is	
  closely	
  related	
  to	
  what	
  
 you	
  sell;	
  in	
  other	
  words,	
  you’re	
  educa8ng	
  
people	
  so	
  that	
  they	
  know,	
  like,	
  and	
  trust	
  you	
  
      enough	
  to	
  do	
  business	
  with	
  you.”	
  
                                   	
  
                    	
  –	
  CopyBlogger.com	
  
Social Media         Community
                                  Photos
         Newsletters
                            Events
   Video
                         Apps
           Interviews             Website
Blogs
                         Podcasts
        White Papers              Case Studies
                        Surveys
 QR Codes
                                   Infographics
•  What	
  do	
  you	
  want	
  to	
  accomplish?	
  Goals	
  and	
  
   Strategy	
          Objec8ves?	
  
                                                                Strategy	

                    •  Based	
  on	
  your	
  goals	
  and	
  resources	
  which	
  channel(s)	
  
  Evalua8on	
          are	
  best	
  for	
  your	
  organiza8on?	
  

                                                                     Planning	

                    •  How	
  are	
  you	
  going	
  to	
  accomplish	
  your	
  goals?	
  
   Planning	
          Scheduling,	
  etc.	
  

                                                                              Access	

Implementa8on	
  
                    •  Just	
  Do	
  it!	
  


   Measure	
  
                    •  What’s	
  working?	
  What’s	
  not?	
  
Content Marketing Checklist

Factor	
                     Things	
  to	
  Consider	
  
Goal	
                       A@rac8ng	
  new	
  clients?	
  Client	
  reten8on?	
  
Time	
  Available	
          How	
  much	
  8me	
  does	
  the	
  channel	
  take	
  per	
  day/week/month?	
  
                             Who	
  needs	
  to	
  do	
  the	
  work?	
  
Audience	
                   Where	
  does	
  your	
  market	
  get	
  it’s	
  content?	
  
Time	
  Sensi8vity	
  	
     How	
  quickly	
  does	
  you	
  message	
  need	
  to	
  get	
  out?	
  
Technical	
  	
              Is	
  programming	
  involved?	
  Will	
  training	
  be	
  needed?	
  
                             Is	
  specialized	
  knowledge	
  needed?	
  
Budget	
                     Do	
  you	
  have	
  money	
  to	
  outsource	
  wri8ng,	
  etc.?	
  
Mommy,
Where
 Does
Content
 Come
 From?
Who Provides Fuel for Thought?

•    Clients
•    Vendors (CCH)
•    Staff
•    Speakers (think CPE)
•    Competitors (Coopetition)
•    Industry
•    Government
•    Random
Content Sources

•  Twitter, Facebook, LinkedIn, Google+
•  Magazines/Industry Publications
•  Newspapers
•  Blogs
•  Suggestion Tools (Zite, Feedly,
   Stumbleupon)
•  Conversations
•  TV/Radio
LinkedIn Today
Facebook
Google+
Blogs
Blogs
Where to Find Blogs




    www.socialcpas.com/cpablogs	
  
Newsletters

Format                    Audience
•  Paper vs. Electronic   •  Clients
•  Frequency              •  Prospects
•  Contributors           •  COIs
•  Canned or custom?
                                   Have	
  you	
  
                              considered	
  sending	
  
                                 abbreviated	
  
                                  versions	
  to	
  
                                  prospects?	
  
Should I Buy a Mailing List?
Webinars

Live vs. Prerecorded	

                              Clients or
Free vs. Paid	

              Prospects
                                 Only?	


Selling During a
Webinar: OK or Not        Virtual Passes	

OK?
Seminars/Conferences
Interviews



             Interviews	
  can	
  
                be	
  great	
  
              conversa8on	
  
                starters.	
  
Blogs
Blogs
Blogs
Video
Podcasts
Surveys


Providing an executive
summary can be a great
marketing tool.

SHRM has a great example
of content marketing with
preferred pricing for
members.
Social Media




     New	
  kid	
  on	
  the	
  block!	
  
Facebook
Facebook
Twitter
Twitter
Twitter
Graphical Sharing

•  Photo boards that express personal
   interests.
•  Can be used by people or brands.
•  Great for visual products.
•  Huge trend in graphical social networks.
Customized Pinterest Boards
Brands on Pinterest
Brands on Pinterest
White Papers
InfoGraphics
Community

Peer-to-Peer Communities Encourage Content
Generation Through Interaction Discussion and
             Knowledge Sharing!
BUT, WE CAN’T GIVE IT
AWAY…
Marketing
Lead Generation
SEO	

Know Thy
Added Value to
   Clients
Exclusive Access to Content



                              What	
  content	
  
                                is	
  unique	
  
                               enough	
  for	
  
                                  clients	
  	
  
                                    only?	
  
Thought	

Leadership
Thought Leadership


                     Is Your
                     Organization
                     a
                     Rockstar?
                     	
  
Where to Spend Your Time?
Content Marketing Checklist

Factor	
                     Things	
  to	
  Consider	
  
Goal	
                       A@rac8ng	
  new	
  clients?	
  Client	
  reten8on?	
  
Time	
  Available	
          How	
  much	
  8me	
  does	
  the	
  channel	
  take	
  per	
  day/week/month?	
  
                             Who	
  needs	
  to	
  do	
  the	
  work?	
  
Audience	
                   Where	
  does	
  your	
  market	
  get	
  it’s	
  content?	
  
Time	
  Sensi8vity	
  	
     How	
  quickly	
  does	
  you	
  message	
  need	
  to	
  get	
  out?	
  
Technical	
  	
              Is	
  programming	
  involved?	
  Will	
  training	
  be	
  needed?	
  
                             Is	
  specialized	
  knowledge	
  needed?	
  
Budget	
                     Do	
  you	
  have	
  money	
  to	
  outsource	
  wri8ng,	
  etc.?	
  




                                 Remember This?
Sample Content Schedule:
National Pudding Manufacturers and Retailers
Conference
 Date	
                        Channel	
  (S)	
          Topic	
                                      Who	
  
 Week	
  1	
  
 February	
  20,	
  2012	
     Blog	
                    Pudding	
  Sales	
  on	
  the	
  Rise	
      JL	
  
 February	
  21,	
  2012	
     Facebook/Twi@er	
         Organic	
  ingredients	
                     MC	
  
 February	
  22,	
  2012	
     YouTube	
                 Teaser	
  from	
  keynote	
  speaker	
       JL	
  
 February	
  23,	
  2012	
     Facebook	
  /Twi@er	
     Tips	
  about	
  mee8ng	
  des8na8on	
   MC	
  
 February	
  24,	
  2012	
     Facebook/Twi@er	
         Promote	
  a@endees	
  content	
             MC	
  
 Week	
  2	
  
 February	
  27,	
  2012	
     Blog	
                    Green	
  Pudding	
  Manufacturing	
          JL	
  
 February	
  28,	
  2012	
     Facebook/Twi@er	
         Green	
  manufacturing	
  trends	
           MC	
  
 February	
  29,	
  2012	
     Facebook/Twi@er	
         Retail	
  marke8ng	
  trends	
               MC	
  
 March	
  1,	
  2012	
         Monthly	
  Podcast	
      Interview	
  with	
  pudding	
  retailer	
   MC	
  
 March	
  2,	
  2012	
         Facebook/Twi@er	
         Promote	
  a@endees	
  content	
             MC	
  
Jessica	
  L.	
  Levin,	
  MBA,	
  CMP,	
  CAE	
  
              President	
  and	
  Chief	
  Connector	
  
             Seven	
  Degrees	
  Communica8ons	
  
                           @jessicalevin	
  
            www.linkedin.com/in/jessicalevin	
  
       jlevin@sevendegreescommunica8ons.com	
  
                          908-­‐912-­‐4418	
  
	
  
	
  

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Content Marketing - CCH UC 2012

  • 1. Capture, Connect and Communicate with Content Marketing Jessica L. Levin, MBA, CMP, CAE
  • 2. About My About Me Company @Jessicalevin   #CCHUC12  
  • 3. Just the Facts •  B2B Marketers allocate approximately 26% of their budgets to content marketing •  The biggest challenge facing content marketers (36%) today: Producing Engaging Content •  51% of content marketers plan to increase their budgets over the next 12 months •  Source: Marketo
  • 4. Just the Facts The most popular content marketing tactics used by businesses today include: •  Social Media (79%) •  Article posting (78%) •  In-person events (67%) •  Enewsletters (61%) •  Case Studies (55%) Source: Marketo
  • 5. WHAT THE HECK IS CONTENT MARKETING?
  • 6. “Content  marke8ng  is  an  umbrella  term  encompassing   all  marke8ng  formats  that  involve  the  crea8on  and   sharing  of  content  in  order  to  a@ract,  acquire  and   engage  clearly  defined  and  understood  current  and   poten8al  consumer  bases  with  the  objec8ve  of  driving   profitable  customer  ac8on.  Content  marke8ng   subscribes  to  the  no8on  that  delivering  informa8on  to   prospects  and  customers  drives  profitable  consumer   ac8on.  Content  marke8ng  has  benefits  in  terms  of   retaining  reader  a@en8on  and  improving  brand  loyalty.”  
  • 7. “Content  Marke8ng  means  crea8ng  and   sharing  valuable  free  content  to  a@ract  and   convert  prospects  into  customers,  and   customers  into  repeat  buyers.  The  type  of   content  you  share  is  closely  related  to  what   you  sell;  in  other  words,  you’re  educa8ng   people  so  that  they  know,  like,  and  trust  you   enough  to  do  business  with  you.”      –  CopyBlogger.com  
  • 8. Social Media Community Photos Newsletters Events Video Apps Interviews Website Blogs Podcasts White Papers Case Studies Surveys QR Codes Infographics
  • 9.
  • 10. •  What  do  you  want  to  accomplish?  Goals  and   Strategy   Objec8ves?   Strategy •  Based  on  your  goals  and  resources  which  channel(s)   Evalua8on   are  best  for  your  organiza8on?   Planning •  How  are  you  going  to  accomplish  your  goals?   Planning   Scheduling,  etc.   Access Implementa8on   •  Just  Do  it!   Measure   •  What’s  working?  What’s  not?  
  • 11. Content Marketing Checklist Factor   Things  to  Consider   Goal   A@rac8ng  new  clients?  Client  reten8on?   Time  Available   How  much  8me  does  the  channel  take  per  day/week/month?   Who  needs  to  do  the  work?   Audience   Where  does  your  market  get  it’s  content?   Time  Sensi8vity     How  quickly  does  you  message  need  to  get  out?   Technical     Is  programming  involved?  Will  training  be  needed?   Is  specialized  knowledge  needed?   Budget   Do  you  have  money  to  outsource  wri8ng,  etc.?  
  • 13. Who Provides Fuel for Thought? •  Clients •  Vendors (CCH) •  Staff •  Speakers (think CPE) •  Competitors (Coopetition) •  Industry •  Government •  Random
  • 14. Content Sources •  Twitter, Facebook, LinkedIn, Google+ •  Magazines/Industry Publications •  Newspapers •  Blogs •  Suggestion Tools (Zite, Feedly, Stumbleupon) •  Conversations •  TV/Radio
  • 18. Blogs
  • 19. Blogs
  • 20. Where to Find Blogs www.socialcpas.com/cpablogs  
  • 21. Newsletters Format Audience •  Paper vs. Electronic •  Clients •  Frequency •  Prospects •  Contributors •  COIs •  Canned or custom? Have  you   considered  sending   abbreviated   versions  to   prospects?  
  • 22. Should I Buy a Mailing List?
  • 23.
  • 24. Webinars Live vs. Prerecorded Clients or Free vs. Paid Prospects Only? Selling During a Webinar: OK or Not Virtual Passes OK?
  • 26. Interviews Interviews  can   be  great   conversa8on   starters.  
  • 27. Blogs
  • 28. Blogs
  • 29. Blogs
  • 30. Video
  • 32. Surveys Providing an executive summary can be a great marketing tool. SHRM has a great example of content marketing with preferred pricing for members.
  • 33. Social Media New  kid  on  the  block!  
  • 39. Graphical Sharing •  Photo boards that express personal interests. •  Can be used by people or brands. •  Great for visual products. •  Huge trend in graphical social networks.
  • 45. Community Peer-to-Peer Communities Encourage Content Generation Through Interaction Discussion and Knowledge Sharing!
  • 46. BUT, WE CAN’T GIVE IT AWAY…
  • 49.
  • 51. Added Value to Clients
  • 52. Exclusive Access to Content What  content   is  unique   enough  for   clients     only?  
  • 54. Thought Leadership Is Your Organization a Rockstar?  
  • 55. Where to Spend Your Time?
  • 56. Content Marketing Checklist Factor   Things  to  Consider   Goal   A@rac8ng  new  clients?  Client  reten8on?   Time  Available   How  much  8me  does  the  channel  take  per  day/week/month?   Who  needs  to  do  the  work?   Audience   Where  does  your  market  get  it’s  content?   Time  Sensi8vity     How  quickly  does  you  message  need  to  get  out?   Technical     Is  programming  involved?  Will  training  be  needed?   Is  specialized  knowledge  needed?   Budget   Do  you  have  money  to  outsource  wri8ng,  etc.?   Remember This?
  • 57. Sample Content Schedule: National Pudding Manufacturers and Retailers Conference Date   Channel  (S)   Topic   Who   Week  1   February  20,  2012   Blog   Pudding  Sales  on  the  Rise   JL   February  21,  2012   Facebook/Twi@er   Organic  ingredients   MC   February  22,  2012   YouTube   Teaser  from  keynote  speaker   JL   February  23,  2012   Facebook  /Twi@er   Tips  about  mee8ng  des8na8on   MC   February  24,  2012   Facebook/Twi@er   Promote  a@endees  content   MC   Week  2   February  27,  2012   Blog   Green  Pudding  Manufacturing   JL   February  28,  2012   Facebook/Twi@er   Green  manufacturing  trends   MC   February  29,  2012   Facebook/Twi@er   Retail  marke8ng  trends   MC   March  1,  2012   Monthly  Podcast   Interview  with  pudding  retailer   MC   March  2,  2012   Facebook/Twi@er   Promote  a@endees  content   MC  
  • 58. Jessica  L.  Levin,  MBA,  CMP,  CAE   President  and  Chief  Connector   Seven  Degrees  Communica8ons   @jessicalevin   www.linkedin.com/in/jessicalevin   jlevin@sevendegreescommunica8ons.com   908-­‐912-­‐4418