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La Experiencia del Cliente y el Call Center
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La Experiencia del Cliente y el Call Center
1.
Jesús Hoyos
“La experiencia del cliente y su impacto en el contact center” 29 de agosto de 2008 Congreso de Call Center CRM del Interior del Pais Córdoba, Argentina www.crmenlatinoamerica.com Jesús Hoyos 29/08/2008 1 www.crmenlatinoamerica.com
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