Case study paper presentation at the eChallenges 2004 conference, Vienna (AT), 29 October 2004

1. DEMOsfera: a Laboratory for eCitizenship in Sicily Jesse B.T. Marsh Atelier Studio Associato Italy [email_address]

4. The eCitizenship Divide Diffusion of own ideas Idealised peer-to-peer interaction View of communication Importance of editorial validation of knowledge Expressiveness of multimedia View of information Inclusion of the technically less aware Conformity of behaviour to norms and standards Emphasis of practice Technology as a cure for political apathy What technology makes theoretically possible Empasis of interest Aware of widely diffused tools, critical view on rest Enthusiasm for latest, most sophisticated tools Awareness of IST potential Political culture Technical culture Issue

10. Business case? Innovative solutions Dealing with ad-hocism Market share Big solution provider Widespread usage Dealing with politicians Hacker-type prestige Developer / integrator Enhanced offer Facilitation, assistance Quality system usage Platform provider Increased impact Increased involvement Participation Active citizen Increased reach Sharing Social mobilisation Association leader Citizen consensus Learning Power Political activist Benefits seeked Perceived costs Currency Stakeholder